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<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif">We are also not discontinuing. However, we have made the following adjustments:<o:p></o:p></span></p>
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<li class="MsoListParagraph" style="margin-left:0in;mso-list:l0 level1 lfo1"><span style="font-family:"Calibri",sans-serif">Reduced the number of allowable checkouts per customer;<o:p></o:p></span></li><li class="MsoListParagraph" style="margin-left:0in;mso-list:l0 level1 lfo1"><span style="font-family:"Calibri",sans-serif">Stopped emailing people about renewing items they still have;<o:p></o:p></span></li><li class="MsoListParagraph" style="margin-left:0in;mso-list:l0 level1 lfo1"><span style="font-family:"Calibri",sans-serif">And just this month, we changed the limit of the allowable cost of instant borrows from $3.99 to $2.84. I am getting complaints from
some people, but it is estimated that it will save us a lot of money. I’ll know once I get the March bill.<o:p></o:p></span></li></ul>
<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif">I recently got a new hoopla rep, and I shared my concerns. He did an analysis and found that the reduction in the cost of instant borrows will make a significant difference (the last bullet).
We shall see…<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black">Sandy Irwin (she/her/hers)</span><span style="font-family:"Calibri",sans-serif"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black">Director</span><span style="font-family:"Calibri",sans-serif"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black">Royal Oak Public Library</span><span style="font-family:"Calibri",sans-serif"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black">248-246-3710</span><span style="font-family:"Calibri",sans-serif"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black">222 E 11 Mile Rd.</span><span style="font-family:"Calibri",sans-serif"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black">Royal Oak, MI 48067</span><span style="font-family:"Calibri",sans-serif"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black">ropl.org</span><span style="font-family:"Calibri",sans-serif"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black"><img width="150" height="40" style="width:1.5625in;height:.4166in" id="Picture_x0020_1" src="cid:image001.png@01DB92A7.855BA0D0"></span><span style="font-family:"Calibri",sans-serif"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Michlib-l <michlib-l-bounces@mcls.org>
<b>On Behalf Of </b>Sarah Skinner via Michlib-l<br>
<b>Sent:</b> Tuesday, March 11, 2025 4:51 PM<br>
<b>To:</b> EMAIL TEAM <hartfordlib@yahoo.com><br>
<b>Cc:</b> Michlib-l ListServ <michlib-l@mcls.org><br>
<b>Subject:</b> Re: [Michlib-l] Hoopla<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p style="margin-bottom:12.0pt;background:white"><span style="font-size:10.0pt;color:black"><br>
</span><b><span style="color:red">WARNING:</span></b><span style="color:black"> </span>
<span style="font-size:10.0pt;color:black">This email originated from </span><b><span style="color:red">outside</span></b><span style="color:black"> The City of Royal Oak.
</span><b><span style="font-size:10.0pt;color:red">Do not click on any links or open any attachments</span></b><span style="color:black">
</span><span style="font-size:10.0pt;color:black">unless you recognize the sender and are expecting the message.</span><span style="color:black">
</span><o:p></o:p></p>
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<p class="MsoNormal">I am also looking into ways to reduce our Hoopla costs. If I can't get it under control, we will need to get rid of it, too.<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">On Tue, Mar 11, 2025, 4:41<span style="font-family:"Arial",sans-serif"> </span>PM EMAIL TEAM via Michlib-l <<a href="mailto:michlib-l@mcls.org">michlib-l@mcls.org</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal"><span style="font-family:"Helvetica",sans-serif">Dear Librarians,<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Helvetica",sans-serif"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Helvetica",sans-serif">Are any of you discontinuing Hoopla due to unsustainable costs per month? We seem to be experiencing large increases.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Helvetica",sans-serif"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Helvetica",sans-serif">Stephanie Daniels, Director<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Bookman Old Style",serif;color:#4C76A2">Vanderlyn Community Center & Hartford Public Library</span><span style="font-family:"Bookman Old Style",serif"><br>
<a href="https://www.google.com/maps/search/12+Church+Street?entry=gmail&source=g">12 Church Street</a> </span><span style="font-family:"Helvetica",sans-serif"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Bookman Old Style",serif">Hartford, MI 49057</span><span style="font-family:"Helvetica",sans-serif"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Bookman Old Style",serif">(269)588-5103</span><span style="font-family:"Helvetica",sans-serif"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Helvetica",sans-serif"><a href="http://www.hartfordpl.michlibrary.org/" target="_blank">http://www.hartfordpl.michlibrary.org/</a><o:p></o:p></span></p>
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<p class="MsoNormal">_______________________________________________<br>
Michlib-l mailing list<br>
<a href="mailto:Michlib-l@mcls.org" target="_blank">Michlib-l@mcls.org</a><br>
<a href="https://mail3.mcls.org/mailman/listinfo/michlib-l" target="_blank">https://mail3.mcls.org/mailman/listinfo/michlib-l</a><o:p></o:p></p>
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