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Greetings--</div>
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The Bloomfield Township Public Library is seeking a professional and resourceful Clerical Assistant to provide support to patrons at the Computer Help Desk. Bloomfield Township Public has a service population of 44,000+ people. There is strong community support
for the Library and its collections, services and programs offered. Technology is integrated into Library services. The successful candidate will have a strong commitment to providing quality service to the staff and the public and the desire to work in a
collaborative, team environment.</div>
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<b>POSITION TITLE: IT Clerical Assistant (Computer Help Desk)</b></div>
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<b>DEPARTMENT: IT, reporting to IT Department Head</b></div>
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<b>HOURS:</b></div>
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Part-time, 15 hours weekly. Includes evenings and weekends; Sundays paid at time</div>
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and one-half in addition to the 15-hour schedule.</div>
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<b> </b></div>
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<b>WAGE & BENEFITS:</b></div>
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$16.35 - $22.69 per hour, per hour with increase possible upon successful completion of three-month orientation. Employee assistance program (EAP).</div>
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<b>RESPONSIBILITIES:</b></div>
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DIRECT PUBLIC SERVICE:</div>
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Provides positive, pleasant professional patron support at the public service Computer Help desk, in the Computer Center, and Computer Lab</li><li style="font-family: Arial, Helvetica, sans-serif; font-size: 11pt; color: rgb(0, 0, 0); margin: 0in 0in 0in 0.5in;">
Monitors and assists with the proper use of study rooms</li><li style="font-family: Arial, Helvetica, sans-serif; font-size: 11pt; color: rgb(0, 0, 0); margin: 0in 0in 0in 0.5in;">
Demonstrates and provides one-on-one instruction to Library visitors in the use of copiers and computers in Computer Center</li><li style="font-family: Arial, Helvetica, sans-serif; font-size: 11pt; color: rgb(0, 0, 0); margin: 0in 0in 0in 0.5in;">
Directs Library visitors to appropriate public service desks</li><li style="font-family: Arial, Helvetica, sans-serif; font-size: 11pt; color: rgb(0, 0, 0); margin: 0in 0in 0in 0.5in;">
Provides A/V support in the absence of IT Assistants</li></ul>
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INDIRECT PUBLIC SERVICE:</div>
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Follows Computer Center opening and closing procedures</li><li style="font-family: Arial, Helvetica, sans-serif; font-size: 11pt; color: rgb(0, 0, 0); margin: 0in 0in 0in 0.5in;">
Maintains and troubleshoots computer and copier equipment in the Computer Center and Library</li><li style="font-family: Arial, Helvetica, sans-serif; font-size: 11pt; color: rgb(0, 0, 0); margin: 0in 0in 0in 0.5in;">
Maintains inventory of supplies</li><li style="font-family: Arial, Helvetica, sans-serif; font-size: 11pt; color: rgb(0, 0, 0); margin: 0in 0in 0in 0.5in;">
Assists in the implementation of Library policies and procedures</li></ul>
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DUTIES MAY INCLUDE:</div>
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Set up PCs and other equipment</li><li style="font-family: Arial, Helvetica, sans-serif; font-size: 11pt; color: rgb(0, 0, 0); align-self: start; margin: 0in 0in 0in 0.5in;">
Clean public PC monitors, keyboards, and mice</li><li style="font-family: Arial, Helvetica, sans-serif; font-size: 11pt; color: rgb(0, 0, 0); align-self: start; margin: 0in 0in 0in 0.5in;">
Assist patrons with public computers and equipment</li><li style="font-family: Arial, Helvetica, sans-serif; font-size: 11pt; color: rgb(0, 0, 0); align-self: start; margin: 0in 0in 0in 0.5in;">
Assist Library visitors with the copiers</li><li style="font-family: Arial, Helvetica, sans-serif; font-size: 11pt; color: rgb(0, 0, 0); align-self: start; margin: 0in 0in 0in 0.5in;">
Complete closing procedures, including replenishing and tidying printers and copiers</li><li style="font-family: Arial, Helvetica, sans-serif; font-size: 11pt; color: rgb(0, 0, 0); align-self: start; margin: 0in 0in 0in 0.5in;">
Maintain technology-related usage statistics</li><li style="font-family: Arial, Helvetica, sans-serif; font-size: 11pt; color: rgb(0, 0, 0); align-self: start; margin: 0in 0in 0in 0.5in;">
Assist with IT projects as directed</li><li style="font-family: Arial, Helvetica, sans-serif; font-size: 11pt; color: rgb(0, 0, 0); align-self: start; margin: 0in 0in 0in 0.5in;">
<div>Troubleshoot wireless connection issues</div>
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<div class="elementToProof"><b>REQUIREMENTS:</b></div>
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<div class="elementToProof">MINIMUM:</div>
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High school diploma; knowledge of various computer hardware and software, such as Microsoft Office, Internet and Social Media, printing and scanning, etc.</li><li style="font-family: Arial, Helvetica, sans-serif; font-size: 11pt; color: rgb(0, 0, 0); margin: 0in 0in 0in 0.25in;">
Able to lift, push, and/or pull at least 50 pounds with or without reasonable accommodation; ability to visually review materials and discern vocal and audible tones with or without reasonable accommodation</li><li style="font-family: Arial, Helvetica, sans-serif; font-size: 11pt; color: rgb(0, 0, 0); margin: 0in 0in 0in 0.25in;">
Strong attention to detail</li><li style="font-family: Arial, Helvetica, sans-serif; font-size: 11pt; color: rgb(0, 0, 0); margin: 0in 0in 0in 0.25in;">
Dependable and flexible work habits</li><li style="font-family: Arial, Helvetica, sans-serif; font-size: 11pt; color: rgb(0, 0, 0); margin: 0in 0in 0in 0.25in;">
Desire to serve the public in a positive manner</li></ul>
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DESIRABLE:</div>
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Public library work experience</li><li style="font-family: Arial, Helvetica, sans-serif; font-size: 11pt; color: rgb(0, 0, 0); margin: 0in 0in 0in 38.9pt;">
Experience supporting public computer users</li></ul>
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<b>APPLICATION: </b>Due Monday, February 24</div>
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Employment Start Date: early April</div>
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Your application must include:</div>
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resume</li><li style="font-family: Arial, Helvetica, sans-serif; font-size: 11pt; color: rgb(0, 0, 0); margin: 0in 0in 0in 0.5in;">
cover letter</li><li style="font-family: Arial, Helvetica, sans-serif; font-size: 11pt; color: rgb(0, 0, 0); margin: 0in 0in 0in 0.5in;">
completed library online application form</li></ul>
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To apply, go to our website: https://btpl.org/employment/</div>
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<i>We spark curiosity and imagination by connecting the community to resources, technology, and support.</i></div>
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<i>For more information about the Library, visit our website: </i><span style="color: blue;"><i><u>www.btpl.org</u></i></span></div>
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<i><u> </u></i></div>
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Bloomfield Township Public Library provides equal employment opportunities to qualified persons without regard to race, color, sex, sexual orientation, religion, national origin, political views, age, disability, marital status, height, weight, or any other
prohibited basis.</div>
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<div style="font-family: Arial, Helvetica, sans-serif; font-size: 13px;"><span style="font-size: 14.6667px; color: rgb(0, 0, 0);">Best Regards,</span>
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<div style="font-family: Arial, Helvetica, sans-serif; font-size: 14.6667px; color: rgb(0, 0, 0);">
Linden Godlove</div>
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Administrative Assistant</div>
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Bloomfield Township Public Library</div>
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See all of our open positions here: <a href="https://btpl.org/employment/" id="OWA34fb68c9-0911-b499-6596-f06b439ce166" class="OWAAutoLink" style="color: rgb(94, 50, 124);">
https://btpl.org/employment/</a></div>
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