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<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif">Wanted to share news from the University of Michigan School of Information about this cool project! The Civic Librarian Project is an open-access, six-module course designed to help librarians
create resident-centered solutions and partner effectively with local governments. Check it out:
<a href="http://www.civiclibrarianproject.com" target="_blank">www.civiclibrarianproject.com</a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Rachel<o:p></o:p></span></p>
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<p class="MsoNormal" style="margin-bottom:6.0pt;line-height:13.2pt"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"><img border="0" width="115" height="44" style="width:1.1979in;height:.4583in" id="Picture_x0020_6" src="cid:image001.png@01DB70BA.74140A60" alt="cidimage002.png@01D73C4D.ABEAD040"><o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:14.0pt;font-family:Roboto;color:#058689">Rachel Ash</span></b><span style="font-size:11.0pt;font-family:Roboto;color:black"><br>
Membership and Communications Director<o:p></o:p></span></p>
<p class="MsoNormal" style="background:white"><span style="font-size:11.0pt;font-family:Roboto;color:black">Michigan Library Association</span><span style="font-size:11.0pt;font-family:Roboto;color:#212121"><o:p></o:p></span></p>
<p class="MsoNormal" style="background:white"><span style="font-size:11.0pt;font-family:Roboto;color:black">PO Box 27337</span><span style="font-size:11.0pt;font-family:Roboto;color:#212121"><o:p></o:p></span></p>
<p class="MsoNormal" style="background:white"><span style="font-size:11.0pt;font-family:Roboto;color:black">Lansing, MI 48909<br>
Phone: (517) 394-2774 ext. 2<br>
<b>Direct: (517) 881-6652 </b></span><u><span style="font-size:11.0pt;font-family:Roboto;color:#058689"><a href="mailto:%0bmilibraries.org%0brfash@milibraries.org"><span style="color:#0563C1"><br>
</span><b><span style="color:#058689">milibraries.org</span></b><b><span style="font-family:"Calibri",sans-serif;color:#058689"><br>
</span></b><b><span style="color:#058689">rfash@milibraries.org</span></b></a></span></u><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#212121"><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:6.0pt;line-height:13.2pt"><b><span style="font-size:11.0pt;font-family:Roboto;color:black">Follow MLA on </span></b><span style="font-size:11.0pt;font-family:Roboto;color:#058689"><a href="https://www.facebook.com/MichiganLibraryAssociation" target="_blank"><b><span style="color:#058689">Facebook</span></b></a><b> </b></span><b><span style="font-size:11.0pt;font-family:Roboto;color:black">and </span></b><span style="font-size:11.0pt;font-family:Roboto;color:#058689"><a href="https://twitter.com/mlaoffice" target="_blank"><b><span style="color:#058689">Twitter</span></b></a></span><b><span style="font-size:11.0pt;font-family:Roboto;color:black">!</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p></o:p></span></p>
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<p><span style="font-size:13.0pt;font-family:Roboto"><a href="https://www.si.umich.edu/about-umsi/media-center"><b><span style="font-size:12.0pt;color:white;text-transform:uppercase;border:none windowtext 1.0pt;padding:0in;background:#006AB8">Media Center</span></b></a></span><o:p></o:p></p>
<p style="box-sizing:border-box"><span style="font-size:13.0pt;font-family:Roboto">UMSI welcomes media inquiries</span><o:p></o:p></p>
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<h1 style="margin-bottom:6.0pt"><span style="font-size:30.0pt;font-family:"Roboto Condensed";color:#00274C;font-weight:normal">UMSI’s Civic Librarian Project empowers librarians to create civic technology</span><o:p></o:p></h1>
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<p class="MsoNormal"><span style="font-size:13.0pt;font-family:Roboto;border:solid windowtext 1.0pt;padding:0in"><img border="0" width="33" height="33" style="width:.3437in;height:.3437in" id="_x0000_i1029" src="cid:~WRD3512.jpg" alt="Image removed by sender. A librarian stands in the aisle between library shelves, with one arm resting on a book"></span><o:p></o:p></p>
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<i><span style="font-size:10.5pt;font-family:Roboto;color:black">Heidi Butler, local history specialist for the Capital Area District Library, collaborated with Lansing city government and UMSI students to foster engagement with public records. (Photo: Jeffrey
M. Smith)</span></i><o:p></o:p></p>
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<p class="gmail-news-item--date" style="box-sizing:border-box"><b><span style="font-size:13.0pt;font-family:Roboto;text-transform:uppercase">Tuesday, 01/21/2025</span></b><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:13.0pt;font-family:Roboto">By <a href="https://www.si.umich.edu/people/abigail-mcfee"><span style="color:#006AB8">Abigail McFee</span></a></span><o:p></o:p></p>
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<p><span style="font-size:13.0pt;font-family:Roboto">Library professionals have long been community problem-solvers. <a href="https://www.civiclibrarianproject.com/" target="_blank" title="(opens in a new window)"><span style="color:#006AB8">The Civic Librarian
Project</span></a>, created by faculty at the University of Michigan School of Information, builds on this tradition by equipping public librarians with the tools and resources to address civic challenges using 21st century technology. </span><o:p></o:p></p>
<p style="box-sizing:border-box"><span style="font-size:13.0pt;font-family:Roboto">“We think of solving civic problems through information as an extension of what librarians have always done, which is to serve the lives of their patrons,” says <a href="https://www.si.umich.edu/people/clifford-lampe"><span style="color:#006AB8">Cliff
Lampe</span></a>, professor and associate dean for academic affairs at UMSI, who co-founded the project alongside UMSI lecturer <a href="https://www.si.umich.edu/people/scott-tenbrink"><span style="color:#006AB8">Scott TenBrink</span></a>. </span><o:p></o:p></p>
<p style="box-sizing:border-box"><span style="font-size:13.0pt;font-family:Roboto">Civic problems take many forms. They might include improving safety for bicyclists and drivers sharing the road, preventing clogged drains in cities with aging infrastructure,
and helping commuters navigate traffic disruptions caused by construction. These problems — whether dire or day-to-day — shape the well-being of a community.</span><o:p></o:p></p>
<p style="box-sizing:border-box"><span style="font-size:13.0pt;font-family:Roboto">Funded by a grant from the <a href="https://www.imls.gov/" target="_blank" title="(opens in a new window)"><span style="color:#006AB8">Institute of Museum and Library Services</span></a>,
the Civic Librarian Project is an open-access, six-module course designed to help librarians create resident-centered solutions and partner effectively with local governments. Each module features video lessons by Lampe and TenBrink, case studies from Michigan
communities, and activities that invite librarians to apply what they’ve learned to challenges in their own communities. </span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:13.0pt;font-family:Roboto;border:solid windowtext 1.0pt;padding:0in"><img border="0" width="33" height="33" style="width:.3437in;height:.3437in" id="_x0000_i1028" src="cid:~WRD3512.jpg" alt="Image removed by sender. A graphic with icons for six course modules and the titles, "The role of public libraries in civic tech," "Defining civic tech," "User experience research and civic tech," "User experience design and civic tech," "Partnerships with local government," and "Tracking and assessing the impact of civic tech""></span><span style="font-size:13.0pt;font-family:Roboto">The
six-module course is available to anyone at no cost. </span><o:p></o:p></p>
<p><span style="font-size:13.0pt;font-family:Roboto">Lampe and TenBrink’s goal was to introduce the principles of civic technology to the library profession. Civic tech includes tools and services meant to inform and engage citizens or improve government services.
Think of SeeClickFix — the website and app that allow residents to report non-emergency issues to their local government — or the Ann Arbor <a href="https://snowplowmap.a2gov.org/" target="_blank" title="(opens in a new window)"><span style="color:#006AB8">snow
plow tracking map</span></a> that displays plow locations with personable names, like “Han Snowlo” and “Ctrl Salt Delete.” </span><o:p></o:p></p>
<p style="box-sizing:border-box"><span style="font-size:13.0pt;font-family:Roboto">For civic technologies to serve the needs of a community, they need to be developed based on community input — an area in which library professionals excel. They are skilled
in data collection and information management, and many are deeply embedded in their communities. </span><o:p></o:p></p>
<p style="box-sizing:border-box"><span style="font-size:13.0pt;font-family:Roboto">“Libraries are trusted community institutions and thought of as neutral conveners,” TenBrink says. These are superpowers librarians can leverage, he emphasizes, especially in
facilitating public conversations and forging partnerships with their local governments.</span><o:p></o:p></p>
<h3 style="margin-bottom:0in;box-sizing:border-box"><span style="font-family:Roboto">How to make an idea real</span><o:p></o:p></h3>
<p style="box-sizing:border-box"><span style="font-size:13.0pt;font-family:Roboto">More than a decade ago, when he was an associate professor aiming to create civic engagement opportunities for UMSI students, Lampe recognized a potential pitfall.</span><o:p></o:p></p>
<p style="box-sizing:border-box"><span style="font-size:13.0pt;font-family:Roboto">“How could the school provide opportunities for community engagement in a way that wasn't extractive of a community, that was productive for both parties, that really helped
people?” </span><o:p></o:p></p>
<p style="box-sizing:border-box"><span style="font-size:13.0pt;font-family:Roboto">The answer came in the form of a project-based course, Citizen Interaction Design, launched in 2013. CID allows UMSI students to partner with Michigan communities to identify
a civic problem, then create an information tool or service to help solve it.</span><o:p></o:p></p>
<p style="box-sizing:border-box"><span style="font-size:13.0pt;font-family:Roboto">“We would sign memorandums of understanding with the city that committed us to being there for at least three years, so they were assured that we weren't just ducking out once
our needs were met,” Lampe says. </span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:13.0pt;font-family:Roboto;border:solid windowtext 1.0pt;padding:0in"><img border="0" width="33" height="33" style="width:.3437in;height:.3437in" id="_x0000_i1027" src="cid:~WRD3512.jpg" alt="Image removed by sender. A student and lecturer stand in an alleyway with a white truck, a few public service professionals, and orange cones visible behind them"></span><span style="font-size:13.0pt;font-family:Roboto">MSI
student Grace Lee (left) poses with lecturer Scott TenBrink in Lansing, Mich., in Sept. 2022. UMSI students collaborated with the Public Service Department to design a solution for preventing fats, oils and greases from clogging drains. (Photo: Jeffrey M.
Smith)</span><o:p></o:p></p>
<p><span style="font-size:13.0pt;font-family:Roboto">With a background in urban planning and experience collaborating with government and nonprofit organizations, TenBrink came to UMSI to serve as community manager for the program. Over the years, CID has expanded
to include co-curricular programs like the Civic User Testing Group — launched by TenBrink in 2019 — and has worked with a dozen Michigan communities on more than 150 civic tech projects. </span><o:p></o:p></p>
<p style="box-sizing:border-box"><span style="font-size:13.0pt;font-family:Roboto">This Civic Librarian Project takes this successful process, developed at UMSI over more than a decade, and makes it available to library professionals across the state and nation.
The case studies in each module come directly from UMSI student projects — simply press play to see civic tech in action.</span><o:p></o:p></p>
<p style="box-sizing:border-box"><span style="font-size:13.0pt;font-family:Roboto">In one case study, hear from UMSI students who collaborated with the Capital Area District Library and city government in Lansing, Mich., to foster better engagement with public
records: nearly a century’s worth of bound volumes that had recently been digitized. </span><o:p></o:p></p>
<p style="box-sizing:border-box"><span style="font-size:13.0pt;font-family:Roboto">“To take something that’s lived in a vault for 20 years, that’s only accessible to engineers, and to sort of shift that into the mindset of the more general user — that’s something
we can do in the library,” says Heidi Butler, local history specialist for the Capital Area District Library.</span><o:p></o:p></p>
<p style="box-sizing:border-box"><span style="font-size:13.0pt;font-family:Roboto">The students’ challenge was not just to make Lansing citizens aware of this resource, but to help citizens see how it could be relevant to their lives. They took inspiration
from Pokémon GO, creating a prototype for a gamified app called “Lens-ing” that invites users to explore the city of Lansing through its public records. </span><o:p></o:p></p>
<p style="box-sizing:border-box"><span style="font-size:13.0pt;font-family:Roboto">The project generated excitement from Lansing’s community development manager, Erin Buitendorp, as a way to engage younger residents and foster deeper ties to the city. “I think
that’s going to help us from a local government standpoint,” Buitendorp says.</span><o:p></o:p></p>
<p style="box-sizing:border-box"><span style="font-size:13.0pt;font-family:Roboto">Watching this video, you see a real example of how partnerships between libraries and local governments can be mutually beneficial. You also see how an information solution —
digitizing paper records — can be further adapted to serve the needs of a community through the use of civic technology. </span><o:p></o:p></p>
<p style="box-sizing:border-box"><span style="font-size:13.0pt;font-family:Roboto">Move through all the modules in the Civic Librarian Project, and you’ll learn how to conduct user interviews, develop a design prototype, forge partnerships with government officials,
and measure the success of a project over time. It’s a go-at-your-own-pace tool kit that builds on librarians’ existing expertise.</span><o:p></o:p></p>
<p style="box-sizing:border-box"><span style="font-size:13.0pt;font-family:Roboto">State Librarian of Michigan Randy Riley, who served on the project’s advisory board, believes this is the future of the profession. </span><o:p></o:p></p>
<p style="box-sizing:border-box"><span style="font-size:13.0pt;font-family:Roboto">“Librarians and libraries already play a huge role in their communities,” Riley says. “Encouraging local governments to see public libraries as potential partners and collaborators
is a no-brainer. The Civic Librarian Project helps provide today’s librarians with the tools needed to better connect with their communities in meaningful ways.”</span><o:p></o:p></p>
<p style="box-sizing:border-box"><span style="font-size:13.0pt;font-family:Roboto">It’s a project in keeping with UMSI’s roots, as a library school that carried the traditions of service and universal access forward into the digital age — becoming, in 1996,
the School of Information, a place where user experience design, data science and digital archives are equally at home. </span><o:p></o:p></p>
<p style="box-sizing:border-box"><span style="font-size:13.0pt;font-family:Roboto">“We want to reach out to our alumni and to other librarians across the country to see what they can add to it,” Lampe says. “My goal for the project would actually be that while
we host it, we don't own it. That it becomes something that’s much more community-driven.”</span><o:p></o:p></p>
<p style="box-sizing:border-box"><span style="font-size:13.0pt;font-family:Roboto"> </span><o:p></o:p></p>
<p style="box-sizing:border-box"><b><span style="font-size:13.0pt;font-family:Roboto">HOW TO GET INVOLVED</span></b><o:p></o:p></p>
<p style="box-sizing:border-box"><span style="font-size:13.0pt;font-family:Roboto">Help spread the word about this resource to librarians, government officials, students and educators in your community. Have ideas, questions or stories of how you’ve applied
the course material? Cliff Lampe and Scott TenBrink would love to hear from you at <a href="mailto:civiclibrarianproject@umich.edu"><span style="color:#006AB8">civiclibrarianproject@umich.edu</span></a>.</span><o:p></o:p></p>
<p style="box-sizing:border-box"><b><span style="font-size:13.0pt;font-family:Roboto">A COMMUNITY EFFORT</span></b><o:p></o:p></p>
<p style="box-sizing:border-box"><span style="font-size:13.0pt;font-family:Roboto">Many UMSI faculty, staff and students helped transform the Civic Librarian Project from an idea into a reality. Clinical professor of information <a href="https://www.si.umich.edu/people/kristin-fontichiaro"><span style="color:#006AB8">Kristin
Fontichiaro</span></a>, a former elementary school librarian who has been instrumental in bringing makerspaces into school libraries, offered strategic guidance. Videography by <a href="https://www.si.umich.edu/people/jeffrey-smith"><span style="color:#006AB8">Jeff
Smith</span></a>, UMSI’s multimedia producer, brought the case studies to life. UMSI alumna and lecturer of visual storytelling <a href="https://www.si.umich.edu/people/julie-cruz"><span style="color:#006AB8">Julie Cruz</span></a> designed the course website. </span><o:p></o:p></p>
<p style="box-sizing:border-box"><span style="font-size:13.0pt;font-family:Roboto">This work was further shaped by insights from the project’s advisory board: Catherine D'Ignazio, assistant professor of Data Visualization at MIT; Randy Riley, State Librarian
of Michigan; Michael Stephens, associate professor at San Jose State University School of Information; and David Votta, director of the Charlotte Community Library. </span><o:p></o:p></p>
<p style="box-sizing:border-box"><span style="font-size:13.0pt;font-family:Roboto">The Civic Librarian Project was made possible in part by the Institute of Museum and Library Services RE-17-19-0036-19. </span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:13.0pt;font-family:Roboto;border:solid windowtext 1.0pt;padding:0in"><img border="0" width="33" height="33" style="width:.3437in;height:.3437in" id="_x0000_i1026" src="cid:~WRD3512.jpg" alt="Image removed by sender. A black logo for the Institute of Museum and Library Services"></span><o:p></o:p></p>
<p class="gmail-text-small"><span style="font-size:10.5pt;font-family:Roboto">The Institute of Museum and Library Services is the primary source of federal support for the nation's libraries and museums. We advance, support, and empower America's museums, libraries,
and related organizations through grantmaking, research, and policy development. IMLS envisions a nation where individuals and communities have access to museums and libraries to learn from and be inspired by the trusted information, ideas, and stories they
contain about our diverse natural and cultural heritage. To learn more, visit <a href="https://imls.gov/" target="_blank" title="(opens in a new window)"><span style="color:#006AB8">www.imls.gov</span></a> and follow us on <a href="https://www.facebook.com/USIMLS" target="_blank" title="(opens in a new window)"><span style="color:#006AB8">Facebook</span></a> and</span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black">Barry Checkoway</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black">Arthur Dunham Collegiate Professor</span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black">University of Michigan</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black">Ann Arbor, Michigan 48109</span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black">Just published:</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black">Youth Dialogues on Race and Ethnicity:</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black">Challenging Segregation, Strengthening Diversity.</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black">Oxford University Press, 2024.</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black">Please go to OUP website and use</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black">discount code</span><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#222222"> <b>ASFLYQ6</b> for a 30% discount.</span><o:p></o:p></p>
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