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<title>MPSC Spotlight | November, 2024</title>
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<p class="MsoNormal">Hello!<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Many Michigan residents struggle with heating and other utility bills – especially in the winter. The Michigan Public Service Commission (MPSC) has some useful resources and information that may be helpful for patrons (or staff, or board
 members..)struggling with these issues.<o:p></o:p></p>
<p class="MsoNormal">Please see  information below!<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Thanks!<o:p></o:p></p>
<p class="MsoNormal">Clare<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<div>
<p class="MsoNormal"><span style="mso-ligatures:standardcontextual">Clare D. Membiela, MLS, J.D.</span><span style="font-size:11.0pt"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-ligatures:standardcontextual">Library Law Consultant<o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-ligatures:standardcontextual">Library of Michigan<o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-ligatures:standardcontextual"><a href="mailto:MembielaC@michigan.gov"><span style="color:#0563C1">MembielaC@michigan.gov</span></a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-ligatures:standardcontextual">517-335-8132<o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-ligatures:standardcontextual"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:14.0pt;mso-ligatures:standardcontextual">The research and resources above are for informational purposes only and not for the purpose of providing legal advice. You should contact your attorney to obtain advice
 with respect to any particular issue or problem.<o:p></o:p></span></b></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:10.0pt;font-family:TimesNewRomanPSMT;color:black;mso-ligatures:standardcontextual"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-bottom:12.0pt;text-autospace:none"><span style="font-size:10.0pt;font-family:TimesNewRomanPSMT;color:black;mso-ligatures:standardcontextual">“the State may not, consistently with the spirit of the First Amendment, contract
 the spectrum of available knowledge</span><span style="font-size:10.0pt;font-family:TimesNewRomanPSMT;mso-ligatures:standardcontextual">.”</span><span style="mso-ligatures:standardcontextual">
</span><i><span style="font-size:10.0pt;font-family:TimesNewRomanPS-ItalicMT;mso-ligatures:standardcontextual">Griswold v. Connecticut, 381 U.S. 479, 482 (1965).<o:p></o:p></span></i></p>
<p class="MsoNormal" style="text-autospace:none"><a href="https://mvic.sos.state.mi.us/"><span style="color:windowtext;text-decoration:none"><img border="0" width="197" height="38" style="width:2.052in;height:.3958in" id="Picture_x0020_149117536" src="cid:image001.png@01DB3B47.6010C470" alt="Michigan.gov/Vote logo


Description automatically generated"></span></a><span style="mso-ligatures:standardcontextual">Get
 personalized voter information on early voting and other topics at <a href="https://mvic.sos.state.mi.us/">
Michigan.gov/Vote</a>.</span><i><span style="font-size:10.0pt;font-family:TimesNewRomanPS-ItalicMT;mso-ligatures:standardcontextual"><o:p></o:p></span></i></p>
<p class="MsoNormal"><span style="mso-ligatures:standardcontextual"><o:p> </o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Michigan Public Service Commission <MPSC@govsubscriptions.michigan.gov>
<br>
<b>Sent:</b> Wednesday, November 20, 2024 9:35 AM<br>
<b>To:</b> Membiela, Clare (MDE) <MembielaC@michigan.gov><br>
<b>Subject:</b> MPSC Spotlight | November, 2024<o:p></o:p></span></p>
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<span style="font-size:11.5pt;font-family:"Century Gothic",sans-serif;color:#121314">Welcome to the November issue of the MPSC Spotlight! Temperatures are getting colder, so we’re sharing information that can help keep your family safe and warm this winter.<o:p></o:p></span></p>
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<span style="font-size:22.5pt;font-family:"Century Gothic",sans-serif;color:#0051A8">Wintertime protections can prevent shutoffs for seniors, income-eligible energy customers
<o:p></o:p></span></h1>
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</v:shape><![endif]--><![if !vml]><img width="304" height="202" style="width:3.1666in;height:2.1041in" src="https://content.govdelivery.com/attachments/fancy_images/MILARA/2024/11/10563682/picture5_original.jpg" align="right" hspace="7" alt="hu" v:shapes="Picture_x0020_8"><![endif]><span style="font-size:11.5pt;font-family:"Century Gothic",sans-serif;color:#121314">Seniors
 and members of income-eligible households in Michigan have protections against having their utilities shut off during winter months.<o:p></o:p></span></p>
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<span style="font-size:11.5pt;font-family:"Century Gothic",sans-serif;color:#121314">The Winter Protection Plan (WPP) protects seniors and low-income customers of electric and natural gas providers whose rates are regulated by the MPSC. WPP prevents shutoffs
 from Nov. 1 to March 31.<o:p></o:p></span></p>
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<span style="font-size:11.5pt;font-family:"Century Gothic",sans-serif;color:#121314">Customers qualify for the protection if you:<o:p></o:p></span></p>
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<span style="font-size:11.5pt;font-family:"Century Gothic",sans-serif">Are 65 or older;<o:p></o:p></span></li><li class="MsoNormal" style="color:#121314;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l2 level1 lfo1;-webkit-text-size-adjust: 100%;-ms-text-size-adjust: 100%">
<span style="font-size:11.5pt;font-family:"Century Gothic",sans-serif">Receive Michigan Department of Health and Human Services cash or food assistance, or Medicaid;<o:p></o:p></span></li><li class="MsoNormal" style="color:#121314;mso-margin-top-alt:auto;margin-bottom:11.25pt;mso-list:l2 level1 lfo1;-webkit-text-size-adjust: 100%;-ms-text-size-adjust: 100%">
<span style="font-size:11.5pt;font-family:"Century Gothic",sans-serif">Or have a household income at or below 150% of federal poverty level guidelines.<o:p></o:p></span></li></ul>
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<span style="font-size:11.5pt;font-family:"Century Gothic",sans-serif;color:#121314">Eligible seniors in the WPP aren’t required to make specific monthly payments during the heating season. The WPP allows eligible low-income customers to make monthly payments
 equal to 7% of their estimated annual bill, November through March, and avoid shut-off during that time even if their bills are higher.<o:p></o:p></span></p>
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<span style="font-size:11.5pt;font-family:"Century Gothic",sans-serif;color:#121314">At the end of the protection period, both low-income and senior customers participating in the plan must pay off any money owed in installments between April and November.<o:p></o:p></span></p>
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<span style="font-size:11.5pt;font-family:"Century Gothic",sans-serif;color:#121314">To learn more or to apply for this or other shut-off protection plans, contact your utility. You can find contact info for utilities regulated by the MPSC at our
<a href="https://links-2.govdelivery.com/CL0/https:%2F%2Fwww.michigan.gov%2Fmpsc%2Fconsumer%2Felectricity%2Felectric-utility-addresses-contacts/1/0101019349ff6bd7-8fcbeb33-a6ce-47e5-a052-c7f828057e37-000000/gVX_tXOam7Ky73b7LVCdkH5qmVBy4zBk_GGXq_9RrOA=380">
<span style="color:#1184DA">utility contacts page</span></a>.<o:p></o:p></span></p>
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<span style="font-size:11.5pt;font-family:"Century Gothic",sans-serif;color:#121314">If your household is struggling with home energy bills, help is available. Learn about financial assistance and other resources at
<a href="https://links-2.govdelivery.com/CL0/http:%2F%2Fwww.michigan.gov%2Fmpsc%2Fgethelp/1/0101019349ff6bd7-8fcbeb33-a6ce-47e5-a052-c7f828057e37-000000/uIkdUeaLkTy09Rnsf7Qy8Dm-_WaG63eGfHfkX1e935Y=380">
<span style="color:#1184DA">www.michigan.gov/mpsc/gethelp</span></a>.<o:p></o:p></span></p>
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<span style="font-size:22.5pt;font-family:"Century Gothic",sans-serif;color:#0051A8">Take these steps to keep your home safe from carbon monoxide<o:p></o:p></span></h1>
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</v:shape><![endif]--><![if !vml]><img width="272" height="200" style="width:2.8333in;height:2.0833in" src="https://content.govdelivery.com/attachments/fancy_images/MILARA/2024/11/10563700/5840226/picture4_crop.jpg" align="right" hspace="7" alt="CO" v:shapes="Picture_x0020_7"><![endif]><span style="font-size:11.5pt;font-family:"Century Gothic",sans-serif;color:#121314">November
 is Carbon Monoxide Awareness Month, and the MPSC urges Michiganders to be smart about the dangers of the potentially deadly gas in their homes.<o:p></o:p></span></p>
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<span style="font-size:11.5pt;font-family:"Century Gothic",sans-serif;color:#121314">Carbon monoxide is a colorless, odorless gas known as the invisible killer because it’s undetectable to human senses, according to the Federal Emergency Management Agency.
 Carbon monoxide fumes can enter a home when a fuel-burning appliance, like a furnace or water heater, isn’t working properly or vented correctly, or if a portable generator is located outside and too close to a home’s doors and windows or is operated indoors.<o:p></o:p></span></p>
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<span style="font-size:11.5pt;font-family:"Century Gothic",sans-serif;color:#121314">Hundreds of people die each year in the United States from unintentional carbon monoxide poisoning, and more than 20,000 per year visit emergency rooms, with more than 4,000
 hospitalized, according to the Centers for Disease Control and Prevention.<o:p></o:p></span></p>
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<span style="font-size:11.5pt;font-family:"Century Gothic",sans-serif;color:#121314">What can you do to keep your family safe? Here are tips:<o:p></o:p></span></p>
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<span style="font-size:11.5pt;font-family:"Century Gothic",sans-serif">Install carbon monoxide alarms in your home. Place them in a central location outside each sleeping area and on each level of your home.<o:p></o:p></span></li><li class="MsoNormal" style="color:#121314;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l1 level1 lfo2;-webkit-text-size-adjust: 100%;-ms-text-size-adjust: 100%">
<span style="font-size:11.5pt;font-family:"Century Gothic",sans-serif">Test carbon monoxide alarms and replace batteries regularly.<o:p></o:p></span></li><li class="MsoNormal" style="color:#121314;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l1 level1 lfo2;-webkit-text-size-adjust: 100%;-ms-text-size-adjust: 100%">
<span style="font-size:11.5pt;font-family:"Century Gothic",sans-serif">Have your home heating system, hot water heater and any other appliance that burns fuel serviced annually by a qualified technician.<o:p></o:p></span></li><li class="MsoNormal" style="color:#121314;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l1 level1 lfo2;-webkit-text-size-adjust: 100%;-ms-text-size-adjust: 100%">
<span style="font-size:11.5pt;font-family:"Century Gothic",sans-serif">Never run a gas-powered generator inside a home or garage. If running one outside, make sure it is far enough away — at least 20 feet — from doors and windows so that exhaust fumes don’t
 enter your home.<o:p></o:p></span></li><li class="MsoNormal" style="color:#121314;mso-margin-top-alt:auto;margin-bottom:11.25pt;mso-list:l1 level1 lfo2;-webkit-text-size-adjust: 100%;-ms-text-size-adjust: 100%">
<span style="font-size:11.5pt;font-family:"Century Gothic",sans-serif">Know the warning signs of carbon monoxide poisoning: feeling dizzy, light-headed or nauseated. If you experience these warning signs, move outside or to a well-ventilated area immediately.<o:p></o:p></span></li></ul>
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<h1 style="mso-margin-top-alt:8.05pt;margin-right:0in;margin-bottom:15.0pt;margin-left:0in">
<span style="font-size:22.5pt;font-family:"Century Gothic",sans-serif;color:#0051A8">Michigan utility customers to see $1.4B in cost savings through Michigan’s energy waste reduction efforts<o:p></o:p></span></h1>
<p style="mso-margin-top-alt:0in;margin-right:0in;margin-bottom:11.25pt;margin-left:0in;-webkit-text-size-adjust: 100%;-ms-text-size-adjust: 100%">
<span style="font-size:11.5pt;font-family:"Century Gothic",sans-serif;color:#121314">Energy waste reduction (EWR) programs continued to save Michiganders money in the form of more than 1.75 million megawatt hours (MWh) of electricity and nearly 7 million thousand
 cubic feet (Mcf) of natural gas not used in 2023, according to an annual Michigan Public Service Commission report.<o:p></o:p></span></p>
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<span style="font-size:11.5pt;font-family:"Century Gothic",sans-serif;color:#121314">The MPSC’s
<a href="https://links-2.govdelivery.com/CL0/https:%2F%2Fwww.michigan.gov%2Fmpsc%2F-%2Fmedia%2FProject%2FWebsites%2Fmpsc%2Fregulatory%2Freports%2Fpa295-ewr%2F2023-EWR-Report-to-the-Legislature.pdf/1/0101019349ff6bd7-8fcbeb33-a6ce-47e5-a052-c7f828057e37-000000/MT_YTPjoCp5bpBLVqIi8_TeH83q-lq8Zgkly7JBvPVk=380">
<span style="color:#1184DA">2023 Utility Energy Waste Reduction Programs Annual Report on the Implementation of Public Act 295 of 2016</span></a> makes clear the benefits of robust EWR programs in Michigan. EWR offerings for residential customers include steps
 to upgrade lighting, heating, ventilation and cooling, weatherization, energy education, appliance recycling and other ways residential customers can use energy more efficiently and save money on their energy bills.<o:p></o:p></span></p>
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<span style="font-size:11.5pt;font-family:"Century Gothic",sans-serif;color:#121314">Michigan’s electric and natural gas utilities spent more than $551 million on EWR programs in 2023, and that spending is expected to result in savings of $1.4 billion over
 the 12-year lifecycle of EWR programs and measures. For every dollar spent on EWR programs in 2023, customers see $2.54 of benefits, the report concludes.<o:p></o:p></span></p>
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<span style="font-size:22.5pt;font-family:"Century Gothic",sans-serif;color:#0051A8">Recent commission meeting orders
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<span style="font-size:11.5pt;font-family:"Century Gothic",sans-serif;color:#121314">Here are details about orders the Commission approved at its Nov. 7 Commission meeting:<o:p></o:p></span></p>
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<span style="font-size:11.5pt;font-family:"Century Gothic",sans-serif">The Commission approved a $113,788,000 rate increase for DTE Gas Co. (<a href="https://links-2.govdelivery.com/CL0/https:%2F%2Fmi-psc.my.site.com%2Fs%2Fcase%2F5008y000004p9Z6AAI%2Fin-the-matter-of-the-application-of-dte-gas-company-for-authority-to-increase-its-rates-amend-its-rate-schedules-and-rules-governing-the-distribution-and-supply-of-natural-gas-and-for-miscellaneous-accounting-authority/1/0101019349ff6bd7-8fcbeb33-a6ce-47e5-a052-c7f828057e37-000000/ZUFAcv0g-j9CYQjtGgq_O4pey7EZE4t5TY0HwLHSk3o=380"><span style="color:#1184DA">Case
 No. U-21291</span></a>), designed to allow the company to continue needed investments in the safety modernization of its natural gas transmission and distribution system. DTE Gas had requested to raise rates by $266 million, with $106 million already reflected
 in rates from a previously approved infrastructure surcharge, for a net increase of $160 million. A typical residential customer using 100 ccf (hundred cubic feet) of natural gas per month will see an increase of $1.98, or 2.28%, in their monthly bill. In
 addition, due to the approved Infrastructure Recovery Mechanism (IRM) surcharge, customers will see an increase of 66 cents, or a 0.74% increase over past bills, starting Nov. 21, 2024. The IRM surcharge will increase annually until 2029, resulting in an additional
 increase of $6.28, or 7.04%, by Jan. 1, 2029, over the initial rate and IRM approval. The IRM allows DTE Gas to recover costs related to gas main, pipeline, and gas meter improvements for continued safety and reliability for customers.<o:p></o:p></span></li><li class="MsoNormal" style="color:#121314;mso-margin-top-alt:auto;margin-bottom:11.25pt;mso-list:l0 level1 lfo3;-webkit-text-size-adjust: 100%;-ms-text-size-adjust: 100%">
<span style="font-size:11.5pt;font-family:"Century Gothic",sans-serif">The Commission approved two orders as part of efforts to implement changes to Michigan’s energy waste reduction (EWR) laws enacted as part of the state’s 2023 energy law revamp, specifically
 Public Act 229 of 2023 and related definitions in Public Act 235 of 2023. In <a href="https://links-2.govdelivery.com/CL0/https:%2F%2Fmi-psc.my.site.com%2Fs%2Fcase%2F5008y000009ugnCAAQ%2Fin-the-matter-on-the-commissions-own-motion-to-implement-the-provisions-of-public-act-229-of-2023-and-related-definitions-of-public-act-235-of-2023/1/0101019349ff6bd7-8fcbeb33-a6ce-47e5-a052-c7f828057e37-000000/CP2aYvDadM79OUnixkaokjrgABpLUrl_7ymZBGxQySg=380">
<span style="color:#1184DA">Case No. U-21567</span></a>, the Commission directed MPSC Staff and the MPSC’s Energy Optimization Collaborative to establish the final format of the Michigan Energy Measures Database, including efficient electrification measures.
 Case No. U-21567 deals with implementation requirements for Energy Optimization Plans, which include required EWR plans for electric and natural gas providers and optional efficient electrification plans by electric providers. In
<a href="https://links-2.govdelivery.com/CL0/https:%2F%2Fmi-psc.my.site.com%2Fs%2Fcase%2F5008y00000BDMr4AAH%2Falpena-power-company-ewr-program-year-2024-annual-reconciliation-and-annual-report/1/0101019349ff6bd7-8fcbeb33-a6ce-47e5-a052-c7f828057e37-000000/Ys5-5EpVoTBW1hQctKuMhEkLQ3q0DAR0JjAJboBDoks=380">
<span style="color:#1184DA">Case No. U-21670</span></a>, the Commission assigned docket numbers and filing deadlines for EWR annual reports and reconciliations for Alpena Power Co.; Consumers Energy Co; DTE Electric Co. and DTE Gas Co.; Indiana Michigan Power
 Co.; Northern States Power Co.; Upper Peninsula Power Co.; Michigan Gas Utilities Corp.; and SEMCO Energy Inc. Meanwhile, in
<a href="https://links-2.govdelivery.com/CL0/https:%2F%2Fmi-psc.my.site.com%2Fs%2Fcase%2F5008y00000BDOtFAAX%2Falpena-power-company-2025-ewr-plan-filing/1/0101019349ff6bd7-8fcbeb33-a6ce-47e5-a052-c7f828057e37-000000/_Z5xhzpn65CSVvZ9nmL3lbBwJm4InW0mZckwcpZv7Tc=380">
<span style="color:#1184DA">Case No. U-21679</span></a>, the MPSC assigned docket numbers and filing deadlines for upcoming EWR plan filings for these utilities for calendar year 2025.<o:p></o:p></span></li></ul>
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<span style="font-size:11.5pt;font-family:"Century Gothic",sans-serif;color:#121314">Tune in to our next regularly scheduled commission meeting on
<a href="https://links-2.govdelivery.com/CL0/https:%2F%2Fwww.michigan.gov%2Fmpsc%2Fcommission%2Fevents%2F2024%2F11%2F21%2Fnovember-21-2024-commission-meeting/1/0101019349ff6bd7-8fcbeb33-a6ce-47e5-a052-c7f828057e37-000000/hLUSMPCrPhMIBxGvrDSmzPa01yTww-7dgWnn_gjc34s=380">
<span style="color:#1184DA">Nov. 21 at 1 p.m</span></a>.<strong><span style="font-family:"Century Gothic",sans-serif"> </span></strong><o:p></o:p></span></p>
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<span style="font-size:11.5pt;font-family:"Century Gothic",sans-serif;color:#121314">Have a utility complaint, or need help with your utility service? We’re here to help.</span><span style="font-size:11.5pt;font-family:"Arial",sans-serif;color:#121314"> </span><span style="font-size:11.5pt;font-family:"Century Gothic",sans-serif;color:#121314"><a href="https://links-2.govdelivery.com/CL0/https:%2F%2Fwww.michigan.gov%2Fmpsc%2F0,9535,7-395-93308_93324_93774---,00.html/1/0101019349ff6bd7-8fcbeb33-a6ce-47e5-a052-c7f828057e37-000000/wJkUhxOPnEQwFOUS_dlPgHVvyerfsPj23gtx9Ozg2ew=380" target="_blank"><span style="color:#1184DA">Submit
 your complaint or inquiry online</span></a></span><span style="font-size:11.5pt;font-family:"Arial",sans-serif;color:#121314"> </span><span style="font-size:11.5pt;font-family:"Century Gothic",sans-serif;color:#121314">or call 800-292-9555.</span><span style="font-size:11.5pt;font-family:"Arial",sans-serif;color:#121314"> </span><span style="font-size:11.5pt;font-family:"Century Gothic",sans-serif;color:#121314"> <o:p></o:p></span></p>
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<em><b><span style="font-size:11.5pt;font-family:"Century Gothic",sans-serif;color:#121314">The mission of the Michigan Public Service Commission is to serve the public by ensuring safe, reliable, and accessible energy and telecommunications services at reasonable
 rates.</span></b></em><span style="font-size:11.5pt;font-family:"Arial",sans-serif;color:#121314"> </span><span style="font-size:11.5pt;font-family:"Century Gothic",sans-serif;color:#121314"><o:p></o:p></span></p>
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<span style="font-size:11.5pt;font-family:"Century Gothic",sans-serif;color:#121314"><a href="https://links-2.govdelivery.com/CL0/https:%2F%2Fwww.michigan.gov%2Fmpsc/1/0101019349ff6bd7-8fcbeb33-a6ce-47e5-a052-c7f828057e37-000000/fFbnb1u0SDauCv-mTvs-X7FwqpOq9DobYkMV6LVSubw=380" target="_blank"><span style="color:#1184DA">Michigan
 Public Service Commission</span></a><br>
517-284-8100<br>
7109 W. Saginaw Hwy,<br>
Lansing, MI 48917<br>
Stay Connected with Us!<o:p></o:p></span></p>
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