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<p class="MsoNormal"><span style="font-size:11.0pt">Hello,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">I complied all the answers I received to the question (below).<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Thank you everyone!<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt">Sara Horn</span><span style="font-size:11.0pt;mso-ligatures:none"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt">Adult Services/ Local History Librarian<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt">Charlotte Community Library<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt">517-543-8859<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt">226 S. Bostwick<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt">Charlotte, MI 48813</span><span style="font-size:11.0pt"><o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;mso-ligatures:none">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;mso-ligatures:none"> Michlib-l <michlib-l-bounces@mcls.org>
<b>On Behalf Of </b>Sara Horn via Michlib-l<br>
<b>Sent:</b> Thursday, June 6, 2024 3:45 PM<br>
<b>To:</b> Michlib-l <michlib-l@mcls.org><br>
<b>Subject:</b> [Michlib-l] Patron monopolizing an item<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt">Hello Everyone,<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt">We are experiencing a scenario where a patron is monopolize one of our Beyond Books (Library of Things) collection items. A family (two adult accounts) are checking out the Library’s headset back to back (one
would return it and the other would check it out within the same day) Additionally, this included when we allowed the item to be placed on hold; the husband would place the hold as soon as he checked it out the wife would place it on hold. We’ve tried to take
the hold option away but the continue to monopolize the item. <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">If you have experience this type of situation, how did your library handle or what procedures do/did you have in place to negate this from continuing.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Thank you in advance!<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt">Sara Horn</span><span style="font-size:11.0pt;mso-ligatures:none"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt">Adult Services/ Local History Librarian<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt">Charlotte Community Library<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt">517-543-8859<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt">226 S. Bostwick<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt">Charlotte, MI 48813<o:p></o:p></span></p>
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