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We switched from a regular credit card company (we were paying over 30% in fees) to Square reader (I believe 3.6% of each card purchase now), and saving so much in fees. We do not pass the fees onto our patrons. Square is pretty easy to use for staff & patrons. It's easy to make new categories or sub categories, run reports etc.
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We went with the full Square setup, including the two-sided screen. We do not handle patron cards at all.
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<span style="font-family: 'book antiqua', palatino; font-size: 12pt;">Amber L Hughey, MLIS</span>
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<span style="font-family: 'book antiqua', palatino; font-size: 12pt;">She/Hers</span>
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<span style="font-family: 'book antiqua', palatino; font-size: 12pt;">Director</span>
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<span style="font-family: 'book antiqua', palatino; font-size: 12pt;">Bridgeport Public Library zv041</span>
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<span style="font-family: 'book antiqua', palatino; font-size: 12pt;">3399 Williamson</span>
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<span style="font-family: 'book antiqua', palatino; font-size: 12pt;">Saginaw MI 48601</span>
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<span style="font-family: 'book antiqua', palatino; font-size: 12pt;">989-777-6030 ext 4</span>
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On 05/06/2024 12:17 PM EDT Anne Richards via Michlib-l <michlib-l@mcls.org> wrote:
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<p class="MsoNormal"><span style="font-family: 'Verdana',sans-serif;">Hello all,</span></p>
<p class="MsoNormal"><span style="font-family: 'Verdana',sans-serif;"> </span></p>
<p class="MsoNormal"><span style="font-family: 'Verdana',sans-serif;">Our library is entering the digital world and exploring options to start taking credit card payments. Currently, we're a smaller Class III library that's been sticking to good ol' cash and checks, but our patrons (and staff) are ready for a change. </span></p>
<p class="MsoNormal"><span style="font-family: 'Verdana',sans-serif;"> </span></p>
<p class="MsoNormal"><span style="font-family: 'Verdana',sans-serif;">We are looking for recommendations on point-of-sale systems that are a good fit for smaller libraries like ours. Square? Clover? Other?</span></p>
<p class="MsoNormal"><span style="font-family: 'Verdana',sans-serif;"> </span></p>
<p class="MsoNormal"><span style="font-family: 'Verdana',sans-serif;">What kind of costs are involved for set-up? Anything we should be on the lookout for?</span></p>
<p class="MsoNormal"><span style="font-family: 'Verdana',sans-serif;"> </span></p>
<p class="MsoNormal"><span style="font-family: 'Verdana',sans-serif;">When it comes to the credit card fees, how do you usually handle them? Does the library absorb the cost, or do you pass it on to your patrons?</span></p>
<p class="MsoNormal"><span style="font-family: 'Verdana',sans-serif;"> </span></p>
<p class="MsoNormal"><span style="font-family: 'Verdana',sans-serif;">Any and all advice is greatly appreciated! Thanks in advance. </span></p>
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<p class="MsoNormal"><span style="font-family: 'Verdana',sans-serif;"> </span></p>
<p class="MsoNormal" style="background: white;"><strong><span style="font-family: 'Verdana',sans-serif; color: black;">Anne Richards, MLIS</span></strong></p>
<p class="MsoNormal" style="background: white;"><strong><span style="font-family: 'Verdana',sans-serif; color: black;">Librarian – Collection Development</span></strong></p>
<p class="MsoNormal" style="background: white;"><strong><span style="font-family: 'Verdana',sans-serif; color: black;">Richland Community Library</span></strong></p>
<p class="MsoNormal" style="background: white;"><span style="font-family: 'Verdana',sans-serif; color: black;">8951 Park St. </span></p>
<p class="MsoNormal" style="background: white;"><span style="font-family: 'Verdana',sans-serif; color: black;">Richland, MI 49083</span></p>
<p class="MsoNormal" style="background: white;"><span style="font-family: 'Verdana',sans-serif; color: black;">269-629-9085</span></p>
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