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<p class="MsoNormal">Hello,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">I’m doing an investigation to see if there are better options for Indian language vendors (specifically looking for juvenile collections) other than DK Agencies.<o:p></o:p></p>
<p class="MsoNormal">If you work with someone other than DK for Indian language materials can you tell me:<o:p></o:p></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoListParagraph" style="margin-left:0in;mso-list:l0 level1 lfo1">What is their pricing like?<o:p></o:p></li><li class="MsoListParagraph" style="margin-left:0in;mso-list:l0 level1 lfo1">What is the ordering process like?<o:p></o:p></li><li class="MsoListParagraph" style="margin-left:0in;mso-list:l0 level1 lfo1">How is the customer service experience?<o:p></o:p></li><li class="MsoListParagraph" style="margin-left:0in;mso-list:l0 level1 lfo1">Do the books come with catalog records, or do you use another method for cataloging?<o:p></o:p>
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<li class="MsoListParagraph" style="margin-left:0in;mso-list:l0 level2 lfo1">If the books don’t come with catalog records, can you provide details and pricing for how you handle cataloging those materials?<o:p></o:p></li></ul>
</li></ul>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><img width="121" height="98" style="width:1.2604in;height:1.0208in" id="Picture_x0020_1" src="cid:image001.jpg@01DA812C.5C84EB90" alt="vsmCPLlogo"><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt"> </span><span style="color:black"><o:p></o:p></span></p>
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<p class="MsoNormal"><b>Cherie Edmonds</b><o:p></o:p></p>
<p class="MsoNormal"><b><span style="font-size:10.0pt">Librarian – Information Services<o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:10.0pt">Canton Public Library<o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-size:10.0pt"><a href="http://www.cantonpl.org/"><span style="color:blue">www.cantonpl.org</span></a>
<o:p></o:p></span></p>
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<p class="MsoNormal"><a href="http://twitter.com/CantonLibrary"><span style="font-size:12.0pt;color:windowtext;text-decoration:none"><img border="0" width="16" height="16" style="width:.1666in;height:.1666in" id="Picture_x0020_5" src="cid:image002.png@01DA812C.5C84EB90" alt="cid:image002.png@01CA7F16.F78F4450"></span></a><span style="font-size:9.0pt"> 
</span><a href="http://www.facebook.com/CantonLibrary"><span style="font-size:12.0pt;color:windowtext;text-decoration:none"><img border="0" width="16" height="16" style="width:.1666in;height:.1666in" id="Picture_x0020_4" src="cid:image003.png@01DA812C.5C84EB90" alt="cid:image003.png@01CA7F16.F78F4450"></span></a><span style="color:black"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:8.0pt">1200 S. Canton Center Rd., Canton, MI 48188</span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:8.0pt">734-397-0999</span><span style="color:black"><o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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