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<p class="MsoNormal"><span style="font-family:"Museo Sans 300"">Greetings fellow librarians!
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<p class="MsoNormal"><span style="font-family:"Museo Sans 300"">We have always used Ingram as our book vendor, but it seems that in the past year they have significantly slowed down in sending us our orders. And I’m noticing a lot of backorders that are available
in secondary warehouses, but not shipped to us. I’ve been in contact with Ingram, but I just don’t know if there is anything that they can do, being such a big company. I do know that they did change their shipping policy last year, and no only ship if there
is a certain amount books to ship or a certain amount of time goes by. I’m uncertain if this is the reason for the delays.
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<p class="MsoNormal"><span style="font-family:"Museo Sans 300""><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Museo Sans 300"">So my questions to you all:
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<p class="MsoNormal"><span style="font-family:"Museo Sans 300"">If you use Ingram, have you noticed a major delay in the time it takes between ordering and Ingram shipping the order to you?
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<p class="MsoNormal"><span style="font-family:"Museo Sans 300"">If you use B&T, are you happy with them? Are you happy with the turnaround time between ordering and receiving books?
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<p class="MsoNormal"><span style="font-family:"Museo Sans 300"">Has anyone switched (in the past few years) from Ingram to B&T, and if so- did you notice an improvement in services?
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<p class="MsoNormal"><span style="font-family:"Museo Sans 300""><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Museo Sans 300"">Please send any replies directly to me: <a href="mailto:mbeauchamp@petoskeylibrary.org">mbeauchamp@petoskeylibrary.org</a><o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Museo Sans 300""><o:p> </o:p></span></b></p>
<p class="MsoNormal"><span style="font-family:"Museo Sans 300"">I can post a compilation of responses at a later date.
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<p class="MsoNormal"><span style="font-family:"Didact Gothic""><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-family:"Didact Gothic";color:#2F5496">Mary Beauchamp<o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="font-family:"Didact Gothic"">Collection Development & Reference Librarian<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Didact Gothic"">Petoskey District Library<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Didact Gothic"">500 E. Mitchell St.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Didact Gothic"">Petoskey, MI 49770<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Didact Gothic"">231-758-3125<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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