<div dir="ltr">Hello,<div><br></div><div>iOs 17.2 has really thrown a wrench in things! Apparently, due to the new update, if a patron returning an iPad used a passcode to lock the iPad screen, the passcode is still required to erase the content and settings. In one instance, a new borrowing patron attempted to download their iCloud data to a newly erased iPad when it required a passcode (from the previous patron).</div><div><br></div><div>Has anyone encountered this? Is there a workaround? Thank you!</div><div><br></div><div>Tired of iPads,</div><div><div dir="ltr" class="gmail_signature" data-smartmail="gmail_signature"><div dir="ltr"><div><span style="color:rgb(68,68,68);font-family:Arial,sans-serif;font-weight:700"><span style="color:rgb(42,106,108)">Alison Anderson, MLIS<br></span></span><span style="font-family:Arial,sans-serif;font-size:9pt;color:rgb(0,0,0)">Library Services Manager</span><br></div><div><span style="font-family:Arial,sans-serif;font-size:9pt;color:rgb(0,0,0)">(616) 840-3756</span></div><img width="420" height="102" src="https://ci3.googleusercontent.com/mail-sig/AIorK4x9kcxtL9bgEZvNNW6s98Kr6Ar_08HmpGJJCfHTPvf5vCf7ZeepAe0Xr9lZl4LYGr4aSiCxuOA"><br><span style="color:rgb(68,68,68);font-family:Arial,sans-serif;font-size:13.3333px"><a href="https://www.facebook.com/SpringLakeDistrictLibrary/" rel="noopener" style="background-color:transparent;color:rgb(51,122,183)" target="_blank"><img border="0" width="22" alt="facebook icon" src="https://codetwocdn.azureedge.net/images/mail-signatures/generator-dm/rounded-squares/fb.png" style="border:0px;vertical-align:middle;height:22px;width:22px"></a> </span><span style="color:rgb(68,68,68);font-family:Arial,sans-serif;font-size:13.3333px"><a href="https://www.instagram.com/springlakedistrictlibrary/" rel="noopener" style="background-color:transparent;color:rgb(51,122,183)" target="_blank"><img border="0" width="22" alt="instagram icon" src="https://codetwocdn.azureedge.net/images/mail-signatures/generator-dm/rounded-squares/it.png" style="border:0px;vertical-align:middle;height:22px;width:22px"></a> <br></span><a href="http://sllib.org/" rel="noopener" style="font-family:Arial,sans-serif;font-size:13.3333px;background-color:transparent;color:rgb(51,122,183)" target="_blank"><span style="font-weight:700;font-size:9pt;color:rgb(42,106,108)">sllib.org</span></a><br></div></div></div></div>