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Good afternoon,</div>
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My library established a "Materials by Mail" program approximately 30 years ago to provide permanent or temporary home-bound residents with library materials at no cost to the patron. The service uses a business reply mail account through the local post office
for delivery and return of each cloth mailing pouch.</div>
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This program worked <u>very </u>successfully until the last five or so years when the postal service seemed to implode - before COVID and before the staff shortages we see now. Many mistakes on being made at our local post office and they are not taking responsibility
for them.</div>
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I would like to investigate other delivery services. It is not an option for us to have staff or volunteers (if we had an abundance of either) make the deliveries. I would appreciate any alternatives.</div>
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<p style="margin-top:0px; margin-bottom:0px"><span style="font-family:Cambria,serif"><span style="font-family:Cambria,serif"><span style="font-family:Cambria,serif">Regards,</span></span></span></p>
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<p style="margin-top:0px; margin-bottom:0px"><span style="font-family: Cambria, serif;">Jacalynn Harvey</span><br>
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<p style="margin-top:0px; margin-bottom:0px"><span style="font-family:Cambria,serif"><span style="font-family:Cambria,serif"><span style="font-family:Cambria,serif">Director</span></span></span></p>
<p style="margin-top:0px; margin-bottom:0px"><span style="font-family:Cambria,serif"><span style="font-family:Cambria,serif"><span style="font-family:Cambria,serif">Roseville Public Library</span></span></span></p>
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<p style="margin-top:0px; margin-bottom:0px"><span style="font-family:Cambria,serif"><span style="font-family:Cambria,serif"><span style="font-family:Cambria,serif"><span style="font-family:Cambria,serif">29777 Gratiot Avenue</span></span></span></span></p>
<p style="margin-top:0px; margin-bottom:0px"><span style="font-family:Cambria,serif"><span style="font-family:Cambria,serif"><span style="font-family:Cambria,serif"><span style="font-family:Cambria,serif">Roseville, MI 48066</span></span></span></span></p>
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<p style="margin-top:0px; margin-bottom:0px"><span style="font-family:Cambria,serif"><span style="font-family:Cambria,serif"><span style="font-family:Cambria,serif"><span style="font-family:Cambria,serif">586-445-5407 Library General Information</span></span></span></span></p>
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