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Hello, </div>
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My library has recently begun providing delivery of library materials to patrons who are homebound. As this is a new service, we only have a few people that are currently signed up for the program. I am able to communicate with the patrons directly via phone
or email to set up a time to drop off and pick up their items. This may become more difficult as the program continues to grow. </div>
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My main concern is how to keep everything organized. What tools do you use to keep track of your homebound patrons and when their items are due? Do you have a set delivery schedule, or do you try to be flexible about when you deliver items?</div>
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Most of the patrons I work with do not request specific books. I work with them to find out what types of materials they are interested in. Based on what they tell me, I choose some books that I think they will like. If your library does this, how do you keep
track of the books you have given them in the past? </div>
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So far, I have been keeping notes for myself, but I would like it to be accessible to other library staff in my absence. <span style="background-color:rgb(255, 255, 255);display:inline !important" class="ContentPasted0">I think some sort of spreadsheet would
work the best for what I am getting at, but I am having a difficult time visualizing it. If, for example, you use Excel, do you have a tab for each patron? </span> I would really appreciate if anyone could share an example of how they keep track of this information.</div>
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If anyone else is interested, I can summarize the ideas that are shared with me. </div>
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Thanks so much for your help! </div>
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<font face="Tahoma" size="1"><span style="font-size:12pt;font-family:Calibri;margin:0px">Julianne Novetsky</span></font></div>
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<font face="Tahoma" size="1"><span style="font-size:12pt;font-family:Calibri;margin:0px">Outreach Services</span></font></div>
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<span style="font-size:12pt;font-family:Calibri;margin:0px"></span><font face="Tahoma" size="1"><span style="font-size:12pt;font-family:Calibri;margin:0px">Warren Civic Center Library</span></font></div>
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<span style="font-size:12pt;font-family:Calibri;margin:0px"></span><font face="Tahoma" size="1"><span style="font-size:13px;margin:0px"><span tabindex="0" style="margin:0px"><span tabindex="0" style="font-size:12pt;font-family:Calibri;margin:0px">One City Square,
Suite 100</span></span></span></font></div>
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<span style="font-size:12pt;font-family:Calibri;margin:0px"></span><font face="Tahoma" size="1"><span style="font-size:13px;margin:0px"><span tabindex="0" style="margin:0px"><span tabindex="0" style="font-size:12pt;font-family:Calibri;margin:0px">Warren, MI
48093-2396</span></span></span></font></div>
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<span style="font-size:12pt;font-family:Calibri;margin:0px"></span><font face="Tahoma" size="1"><span style="font-size:12pt;font-family:Calibri;margin:0px">586-751-0770 ext 5004</span><span style="font-size:13px;margin:0px"><br>
</span></font></div>
<span style="font-size:12pt;font-family:Calibri;margin:0px;text-align:start"></span><span style="font-family:Calibri, Arial, Helvetica, sans-serif;margin:0px;text-align:start"><font face="Tahoma" size="1"><span style="font-size:12pt;font-family:Calibri;margin:0px">jnovetsky@cityofwarren.org</span></font></span></div>
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<span style="font-size:12pt;font-family:Calibri;margin:0px;text-align:start;background-color:rgb(255, 255, 255);display:inline !important">My Pronouns: She/Her/Hers</span><span style="font-size:14.6667px;font-family:Calibri, sans-serif;margin:0px;text-align:start;background-color:rgb(255, 255, 255);display:inline !important"><span style="font-size:12pt;font-family:Calibri;margin:0px"> </span></span><br>
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