<html><body><div style="font-family: arial, helvetica, sans-serif; font-size: 12pt; color: #000000"><div> <!--StartFragment--><p class="MsoNormal" style="margin: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" data-mce-style="margin: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: #000000; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: #ffffff; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><span style="color: rgb(34, 34, 34); background: white; font-family: arial, helvetica, sans-serif; font-size: 12pt;" data-mce-style="color: #222222; background: white; font-family: arial, helvetica, sans-serif; font-size: 12pt;">Good Morning,</span></p><p class="MsoNormal" style="margin: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" data-mce-style="margin: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: #000000; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: #ffffff; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><span style="color: rgb(34, 34, 34); background: white; font-family: arial, helvetica, sans-serif; font-size: 12pt;" data-mce-style="color: #222222; background: white; font-family: arial, helvetica, sans-serif; font-size: 12pt;"><br data-mce-bogus="1"></span></p><p class="MsoNormal" style="margin: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" data-mce-style="margin: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: #000000; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: #ffffff; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><span style="color: rgb(34, 34, 34); background: white; font-family: arial, helvetica, sans-serif; font-size: 12pt;" data-mce-style="color: #222222; background: white; font-family: arial, helvetica, sans-serif; font-size: 12pt;">Below is a Friday afternoon, August 26, update from B&T Michigan rep Rita King.</span></p><p class="MsoNormal" style="margin: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" data-mce-style="margin: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: #000000; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: #ffffff; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><span style="color: #222222; background: white;" data-mce-style="color: #222222; background: white;">-------------------------------------------------------------------------------------------------------------------------------</span></p><p class="MsoNormal" style="margin: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" data-mce-style="margin: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: #000000; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: #ffffff; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><span style="color: #222222; background: white;" data-mce-style="color: #222222; background: white;">Hi Jim,</span></p><p class="MsoNormal" style="margin: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(0, 0, 0); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" data-mce-style="margin: 0px; font-size: 11pt; font-family: Calibri, sans-serif; color: #000000; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: #ffffff; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><span style="color: #222222; background: white;" data-mce-style="color: #222222; background: white;">We want to take this opportunity to thank you again for your continued patience and cooperation as we deal with the service disruption we’ve been experiencing. We know that it has been frustrating, and we appreciate your ongoing understanding. </span><span style="font-size: 12pt; font-family: arial, sans-serif; color: #727173;" data-mce-style="font-size: 12pt; font-family: arial, sans-serif; color: #727173;"><br></span><span style="color: #727173; background: white;" data-mce-style="color: #727173; background: white;"> </span><span style="font-size: 12pt; font-family: arial, sans-serif; color: #727173;" data-mce-style="font-size: 12pt; font-family: arial, sans-serif; color: #727173;"><br></span><span style="color: #222222; background: white;" data-mce-style="color: #222222; background: white;">As an update, the source of the disruption is a ransomware attack launched against our network over the weekend, which we have been working to remediate ever since. Cyber-attacks are an increasing threat to all companies, and unfortunately, we, like others fell victim to a hacker’s attack. </span><span style="font-size: 12pt; font-family: arial, sans-serif; color: #727173;" data-mce-style="font-size: 12pt; font-family: arial, sans-serif; color: #727173;"><br></span><span style="color: #727173; background: white;" data-mce-style="color: #727173; background: white;"> </span><span style="font-size: 12pt; font-family: arial, sans-serif; color: #727173;" data-mce-style="font-size: 12pt; font-family: arial, sans-serif; color: #727173;"><br></span><span style="color: #222222; background: white;" data-mce-style="color: #222222; background: white;">Our IT team and outside experts are working nonstop to restore our systems. </span><span style="font-size: 12pt; font-family: arial, sans-serif; color: #727173;" data-mce-style="font-size: 12pt; font-family: arial, sans-serif; color: #727173;"><br></span><span style="color: #727173; background: white;" data-mce-style="color: #727173; background: white;"> </span><span style="font-size: 12pt; font-family: arial, sans-serif; color: #727173;" data-mce-style="font-size: 12pt; font-family: arial, sans-serif; color: #727173;"><br></span><span style="color: #222222; background: white;" data-mce-style="color: #222222; background: white;">We will continue to provide updates and look forward to returning to normal operations as quickly as possible.<br><br>Thank you for your patience and partnership. <br><br><br></span></p><table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0" width="612" style="color: #000000; font-family: 'Segoe UI', 'Lucida Sans', sans-serif; font-size: 14.16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: #ffffff; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; width: 458.65pt;" data-mce-style="color: #000000; font-family: 'Segoe UI', 'Lucida Sans', sans-serif; font-size: 14.16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: #ffffff; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; width: 458.65pt;"><tbody><tr style="height: 87.2pt;" data-mce-style="height: 87.2pt;"><td width="156" style="width: 117.25pt; border-top: none; border-bottom: none; border-left: none; border-image: initial; border-right: 1pt solid #5d5d5d; padding: 0in 7.5pt 0in 0in; height: 87.2pt;" data-mce-style="width: 117.25pt; border-top: none; border-bottom: none; border-left: none; border-image: initial; border-right: 1pt solid #5d5d5d; padding: 0in 7.5pt 0in 0in; height: 87.2pt;"><p class="MsoNormal" style="margin: 0px; font-size: 11pt; font-family: Calibri, sans-serif; line-height: 15.4px;" data-mce-style="margin: 0px; font-size: 11pt; font-family: Calibri, sans-serif; line-height: 15.4px;"><img width="145" height="35" id="Picture_x0020_1" pnsrc="cid:image001.png@01D8B8A2.54018C70" src="cid:347a1e9f8296ee6363b12a573c42a589d1e21310@zimbra" style="width: 1.5104in; height: 0.3645in;" data-mce-src="https://webmail.tln.org/service/home/~/?auth=co&loc=en_US&id=498772&part=2" data-mce-style="width: 1.5104in; height: 0.3645in;"></p></td><td width="455" style="width: 341.4pt; padding: 7.5pt; height: 87.2pt;" data-mce-style="width: 341.4pt; padding: 7.5pt; height: 87.2pt;"><p class="MsoNormal" style="margin: 0px; font-size: 11pt; font-family: Calibri, sans-serif; line-height: 13.5pt;" data-mce-style="margin: 0px; font-size: 11pt; font-family: Calibri, sans-serif; line-height: 13.5pt;"><b>Rita King, MLIS</b></p><p class="MsoNormal" style="margin: 0px; font-size: 11pt; font-family: Calibri, sans-serif; line-height: 12.75pt;" data-mce-style="margin: 0px; font-size: 11pt; font-family: Calibri, sans-serif; line-height: 12.75pt;"><span style="font-size: 10pt;" data-mce-style="font-size: 10pt;">BTCat Sales Manager, Western Region</span></p><p class="MsoNormal" style="margin: 0px; font-size: 11pt; font-family: Calibri, sans-serif; line-height: 12.75pt;" data-mce-style="margin: 0px; font-size: 11pt; font-family: Calibri, sans-serif; line-height: 12.75pt;"><span style="font-size: 10pt;" data-mce-style="font-size: 10pt;">Field Sales Consultant, Michigan</span></p><p class="MsoNormal" style="margin: 0px; font-size: 11pt; font-family: Calibri, sans-serif; line-height: 12.75pt;" data-mce-style="margin: 0px; font-size: 11pt; font-family: Calibri, sans-serif; line-height: 12.75pt;"><span style="font-size: 10pt;" data-mce-style="font-size: 10pt;">C:<span> </span><span class="Object" role="link" id="OBJ_PREFIX_DWT1420_com_zimbra_phone" style="color: #005a95; text-decoration: none; cursor: pointer;" data-mce-style="color: #005a95; text-decoration: none; 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height: 0.1562in;" data-mce-src="https://webmail.tln.org/service/home/~/?auth=co&loc=en_US&id=498772&part=7" data-mce-style="width: 0.1562in; height: 0.1562in;"></span></a></span></p></td></tr></tbody></table></td></tr></tbody></table><!--EndFragment--><div style="clear: both;" data-mce-style="clear: both;"><br data-mce-bogus="1"></div></div><div>Jim</div><div><br data-mce-bogus="1"></div><div data-marker="__SIG_PRE__">Jim Flury<br>Technical Services Manager<br>The Library Network<br>41365 Vincenti Court<br>Novi, MI 48375<br>248-536-3100, ext 133<br>Note New Fax Number: 248-716-5584<br>Note New Email Address:jflury@tln.org</div></div></body></html>