<div dir="ltr"><p class="MsoNormal" align="center" style="margin:0in 0in 0.0001pt;text-align:center;text-indent:0.5in;line-height:115%;font-size:12pt;font-family:Calibri,sans-serif"><b><span style="font-size:14pt;line-height:115%"> </span></b></p>
<p class="MsoNormal" align="center" style="margin:0in 0in 0.0001pt;text-align:center;line-height:normal;font-size:12pt;font-family:Calibri,sans-serif"><b><span style="font-family:"Century Gothic",sans-serif">JOB DESCRIPTION</span></b></p>
<p class="MsoNormal" align="center" style="margin:0in 0in 0.0001pt;text-align:center;line-height:115%;font-size:12pt;font-family:Calibri,sans-serif"><b><span style="font-size:8pt;line-height:115%;font-family:"Century Gothic",sans-serif"> </span></b></p>
<p class="MsoNormal" style="margin:0in 0in 0.0001pt;line-height:115%;font-size:12pt;font-family:Calibri,sans-serif"><b><i><span style="font-size:11pt;line-height:115%;font-family:"Century Gothic",sans-serif">JOB
TITLE:</span></i></b><b><span style="font-size:11pt;line-height:115%;font-family:"Century Gothic",sans-serif">
Guest Relations Monitor </span></b></p>
<p class="MsoNormal" style="margin:0in 0in 0.0001pt;line-height:115%;font-size:12pt;font-family:Calibri,sans-serif"><b><i><span style="font-size:11pt;line-height:115%;font-family:"Century Gothic",sans-serif">REPORTS
TO:</span></i></b><b><span style="font-size:11pt;line-height:115%;font-family:"Century Gothic",sans-serif"> Director</span></b></p><p class="MsoNormal" style="margin:0in 0in 0.0001pt;line-height:115%;font-size:12pt;font-family:Calibri,sans-serif"><b><span style="font-size:11pt;line-height:115%;font-family:"Century Gothic",sans-serif"><br></span></b></p><p class="MsoNormal" style="margin:0in 0in 0.0001pt;line-height:normal;font-size:12pt;font-family:Calibri,sans-serif"><i><span style="font-size:10pt;font-family:"Century Gothic",sans-serif">The Novi Public Library is a vibrant,
fast-paced class six library located within Oakland County. The Library was
awarded the “Community Builder Award” in 2021 from the Novi Chamber of Commerce
for its innovative approach to reaching its community by introducing the first
self-service kiosk in Michigan, called Lakeshore Lending Library. We proudly
serve a diverse community with a population of 65,000+. As a proud organization within the Novi
community, we are committed to serving our guests with exceptional customer
service through innovative programming, cutting-edge technology in our iCube
Makerspace, and expertly trained staff. In order to meet the needs of our
diverse population, we have increased staff awareness and education of
Diversity, Equity and Inclusion initiatives through organization-wide training;
created NPL @ Your Door, a mail delivery service, to meet the needs of
community members who may have less access to the building; and advanced our
ongoing commitment to “Inspire, Inform and Include” all individuals who walk
through our doors. Join our team!</span></i></p>
<p class="MsoNormal" style="margin:0in 0in 0.0001pt;line-height:115%;font-size:12pt;font-family:Calibri,sans-serif"><span style="font-size:8pt;line-height:115%;font-family:"Century Gothic",sans-serif"> </span></p>
<p class="MsoNormal" style="margin:0in 0in 0.0001pt;line-height:115%;font-size:12pt;font-family:Calibri,sans-serif"><b><i><span style="font-size:11pt;line-height:115%;font-family:"Century Gothic",sans-serif">PRIMARY
DUTIES & RESPONSIBILITIES:</span></i></b></p>
<p class="gmail-MsoListParagraphCxSpFirst" style="margin:0in 0in 0.0001pt 0.5in;line-height:normal;font-size:12pt;font-family:Calibri,sans-serif"><span style="font-size:11pt;font-family:"Century Gothic",sans-serif">1.<span style="font-variant-numeric:normal;font-variant-east-asian:normal;font-stretch:normal;font-size:7pt;line-height:normal;font-family:"Times New Roman""> </span></span><span style="font-size:11pt;font-family:"Century Gothic",sans-serif">Greets and
assists library guests; provides basic tours, information and directions in the
library; monitors building and grounds ensuring guest safety and building
security.</span></p>
<p class="gmail-MsoListParagraphCxSpMiddle" style="margin:0in 0in 0.0001pt 0.5in;line-height:normal;font-size:12pt;font-family:Calibri,sans-serif"><span style="font-size:11pt;font-family:"Century Gothic",sans-serif">2.<span style="font-variant-numeric:normal;font-variant-east-asian:normal;font-stretch:normal;font-size:7pt;line-height:normal;font-family:"Times New Roman""> </span></span><span style="font-size:11pt;font-family:"Century Gothic",sans-serif">Enforces
Library policies relevant to public use.</span></p>
<p class="gmail-MsoListParagraphCxSpMiddle" style="margin:0in 0in 0.0001pt 0.5in;line-height:normal;font-size:12pt;font-family:Calibri,sans-serif"><span style="font-size:11pt;font-family:"Century Gothic",sans-serif">3.<span style="font-variant-numeric:normal;font-variant-east-asian:normal;font-stretch:normal;font-size:7pt;line-height:normal;font-family:"Times New Roman""> </span></span><span style="font-size:11pt;font-family:"Century Gothic",sans-serif">Responds to
emergencies and provides support, as needed; acts quickly, exercising good judgment;
maintains security during open hours and before/after our events.</span></p>
<p class="gmail-MsoListParagraphCxSpMiddle" style="margin:0in 0in 0.0001pt 0.5in;line-height:normal;font-size:12pt;font-family:Calibri,sans-serif"><span style="font-size:11pt;font-family:"Century Gothic",sans-serif">4.<span style="font-variant-numeric:normal;font-variant-east-asian:normal;font-stretch:normal;font-size:7pt;line-height:normal;font-family:"Times New Roman""> </span></span><span style="font-size:11pt;font-family:"Century Gothic",sans-serif">Interacts with
Teen Space Monitor and teen guests to insure proper use of the Teen Space, cafe
and library based on the Guest Behavior Policy; assists staff with difficult guest
interactions; documents incidents and evictions.</span></p>
<p class="gmail-MsoListParagraphCxSpMiddle" style="margin:0in 0in 0.0001pt 0.5in;line-height:normal;font-size:12pt;font-family:Calibri,sans-serif"><span style="font-size:11pt;font-family:"Century Gothic",sans-serif">5.<span style="font-variant-numeric:normal;font-variant-east-asian:normal;font-stretch:normal;font-size:7pt;line-height:normal;font-family:"Times New Roman""> </span></span><span style="font-size:11pt;font-family:"Century Gothic",sans-serif">Facilitates
set-up/take-down of meeting rooms and equipment for various in-house and public
programs; maintains flexibility in work schedule to accommodate events held
outside of normal Library hours.</span></p>
<p class="gmail-MsoListParagraphCxSpLast" style="margin:0in 0in 0.0001pt 0.5in;line-height:115%;font-size:12pt;font-family:Calibri,sans-serif"><span style="font-size:8pt;line-height:115%;font-family:"Century Gothic",sans-serif"> </span></p>
<p class="gmail-MsoListParagraphCxSpMiddle" style="margin:0in 0in 0.0001pt 0.5in;line-height:115%;font-size:12pt;font-family:Calibri,sans-serif"><b><span style="font-size:11pt;line-height:115%;font-family:"Century Gothic",sans-serif"> </span></b></p>
<p class="gmail-MsoListParagraphCxSpMiddle" style="margin:0in 0in 0.0001pt 0.5in;line-height:115%;font-size:12pt;font-family:Calibri,sans-serif"><b><span style="font-size:11pt;line-height:115%;font-family:"Century Gothic",sans-serif">Hours: </span></b><span style="font-size:11pt;line-height:115%;font-family:"Century Gothic",sans-serif">19 hours per week<b></b></span></p>
<p class="gmail-MsoListParagraphCxSpMiddle" style="margin:0in 0in 0.0001pt 0.5in;line-height:115%;font-size:12pt;font-family:Calibri,sans-serif"><span style="font-size:11pt;line-height:115%;font-family:"Century Gothic",sans-serif"> Monday – Thursday 2:00pm – 6:00pm and
Fridays 3:00pm –</span></p><p class="gmail-MsoListParagraphCxSpMiddle" style="margin:0in 0in 0.0001pt 0.5in;line-height:115%;font-size:12pt;font-family:Calibri,sans-serif"><span style="font-size:11pt;line-height:115%;font-family:"Century Gothic",sans-serif"> 6:00pm.</span></p>
<p class="gmail-MsoListParagraphCxSpMiddle" style="margin:0in 0in 0.0001pt 0.5in;line-height:115%;font-size:12pt;font-family:Calibri,sans-serif"><b><span style="font-size:11pt;line-height:115%;font-family:"Century Gothic",sans-serif"> </span></b></p>
<p class="gmail-MsoListParagraphCxSpMiddle" style="margin:0in 0in 0.0001pt 0.5in;line-height:115%;font-size:12pt;font-family:Calibri,sans-serif"><b><span style="font-size:11pt;line-height:115%;font-family:"Century Gothic",sans-serif">Salary
Range: </span></b><span style="font-size:11pt;line-height:115%;font-family:"Century Gothic",sans-serif">$11.56
– $19.50 per hour depending on qualifications<b></b></span></p>
<p class="gmail-MsoListParagraphCxSpMiddle" style="margin:0in 0in 0.0001pt 0.5in;line-height:115%;font-size:12pt;font-family:Calibri,sans-serif"><b><span style="font-size:11pt;line-height:115%;font-family:"Century Gothic",sans-serif"> </span></b></p>
<p class="gmail-MsoListParagraphCxSpMiddle" style="margin:0in 0in 0.0001pt 0.5in;line-height:115%;font-size:12pt;font-family:Calibri,sans-serif"><b><span style="font-size:11pt;line-height:115%;font-family:"Century Gothic",sans-serif">Benefits:
</span></b><span style="font-size:11pt;line-height:115%;font-family:"Century Gothic",sans-serif"> No benefits offered with this position</span></p>
<p class="gmail-MsoListParagraphCxSpLast" style="margin:0in 0in 0.0001pt 0.5in;line-height:115%;font-size:12pt;font-family:Calibri,sans-serif"><span style="font-size:11pt;line-height:115%;font-family:"Century Gothic",sans-serif"> </span></p>
<p class="MsoNormal" style="line-height:107%;font-size:12pt;font-family:Calibri,sans-serif"><b><span style="font-size:11pt;line-height:107%;font-family:"Century Gothic",sans-serif">Application:
</span></b><span style="font-size:11pt;line-height:107%;font-family:"Century Gothic",sans-serif"></span></p>
<p class="MsoNormal" style="margin:0in 0in 0.2pt 35.25pt;line-height:104%;font-size:12pt;font-family:Calibri,sans-serif"><span style="font-size:10pt;line-height:104%;font-family:Arial,sans-serif;color:black">•<span style="font-variant-numeric:normal;font-variant-east-asian:normal;font-stretch:normal;font-size:7pt;line-height:normal;font-family:"Times New Roman""> </span></span><span style="font-size:11pt;line-height:104%;font-family:"Century Gothic",sans-serif">Resume,
cover letter and application required </span></p>
<p class="MsoNormal" style="margin:0in 0in 0.0001pt 35.25pt;line-height:107%;font-size:12pt;font-family:Calibri,sans-serif"><span style="font-size:10pt;line-height:107%;font-family:Arial,sans-serif;color:black">•<span style="font-variant-numeric:normal;font-variant-east-asian:normal;font-stretch:normal;font-size:7pt;line-height:normal;font-family:"Times New Roman"">
</span></span><span style="font-size:11pt;line-height:107%;font-family:"Century Gothic",sans-serif">Available at <u><span style="color:blue"><a href="http://www.novilibrary.org/About-Us/Employment-Volunteering.aspx"><span style="color:blue">http://www.novilibrary.org/About-Us/Employment- </span></a></span></u></span></p><p class="MsoNormal" style="margin:0in 0in 0.0001pt 35.25pt;line-height:107%;font-size:12pt;font-family:Calibri,sans-serif"><span style="font-size:11pt;line-height:107%;font-family:"Century Gothic",sans-serif"><span style="color:blue"> <a href="http://www.novilibrary.org/About-Us/Employment-Volunteering.aspx" style=""><span style="color:blue"> Volunteering.aspx</span></a></span><a href="http://www.novilibrary.org/About-Us/Employment-Volunteering.aspx"><span style="color:windowtext;text-decoration-line:none"> </span></a></span></p><p class="MsoNormal" style="margin:0in 0in 0.0001pt 35.25pt;line-height:107%;font-size:12pt;font-family:Calibri,sans-serif"><span style="font-size:11pt;line-height:107%;font-family:"Century Gothic",sans-serif"><br></span></p>
<p class="MsoNormal" style="margin:0in 0in 0.2pt 35.25pt;line-height:104%;font-size:12pt;font-family:Calibri,sans-serif"><span style="font-size:10pt;line-height:104%;font-family:Arial,sans-serif;color:black">•<span style="font-variant-numeric:normal;font-variant-east-asian:normal;font-stretch:normal;font-size:7pt;line-height:normal;font-family:"Times New Roman""> </span></span><span style="font-size:11pt;line-height:104%;font-family:"Century Gothic",sans-serif">Send
to: Nicole Williams, Human Resources
Specialist </span></p>
<p class="MsoNormal" style="margin:0in 0in 10pt 72.5pt;line-height:115%;font-size:12pt;font-family:Calibri,sans-serif"><span style="font-size:11pt;line-height:115%;font-family:"Century Gothic",sans-serif"> </span></p><p class="MsoNormal" style="margin:0in 0in 10pt 72.5pt;line-height:115%;font-size:12pt;font-family:Calibri,sans-serif"><span style="font-family:"Century Gothic",sans-serif;font-size:11pt"> Novi Public Library</span></p>
<p class="MsoNormal" style="margin:0in 0in 10pt 72.5pt;line-height:115%;font-size:12pt;font-family:Calibri,sans-serif"><span style="font-size:11pt;line-height:115%;font-family:"Century Gothic",sans-serif"> 45255 W. Ten Mile Road </span></p>
<p class="MsoNormal" style="margin:0in 0in 10pt 72.5pt;line-height:115%;font-size:12pt;font-family:Calibri,sans-serif"><span style="font-size:11pt;line-height:115%;font-family:"Century Gothic",sans-serif"> Novi, Michigan 48375 </span></p>
<p class="MsoNormal" style="margin:0in 0in 9pt 72.5pt;line-height:107%;font-size:12pt;font-family:Calibri,sans-serif"><span style="font-size:11pt;line-height:107%;font-family:"Century Gothic",sans-serif"> E-mail:
<u><span style="color:blue"><a href="mailto:nwilliams@novilibrary.org">nwilliams@novilibrary.org</a></span></u>
</span></p>
<p class="gmail-MsoListParagraphCxSpFirst" style="margin:0in 0in 0.0001pt 0.5in;line-height:115%;font-size:12pt;font-family:Calibri,sans-serif"><span style="font-size:11pt;line-height:115%;font-family:"Century Gothic",sans-serif"> </span></p>
<p class="gmail-MsoListParagraphCxSpLast" style="margin:0in 0in 0.0001pt 0.5in;line-height:115%;font-size:12pt;font-family:Calibri,sans-serif"><b><span style="font-size:11pt;line-height:115%;font-family:"Century Gothic",sans-serif"> </span></b></p>
<p class="MsoNormal" style="margin:0in 0in 0.0001pt;line-height:115%;font-size:12pt;font-family:Calibri,sans-serif"><b><span style="font-size:11pt;line-height:115%;font-family:"Century Gothic",sans-serif">Deadline:</span></b><span style="font-size:11pt;line-height:115%;font-family:"Century Gothic",sans-serif">
Applications due by: Friday, August 15, 2022
at 5:00pm</span></p>
<p class="gmail-MsoListParagraphCxSpFirst" style="margin:0in 0in 0.0001pt 0.5in;line-height:115%;font-size:12pt;font-family:Calibri,sans-serif"><u><span style="font-size:11pt;line-height:115%;font-family:"Century Gothic",sans-serif"><span style="text-decoration-line:none"> </span></span></u></p>
<p class="gmail-MsoListParagraphCxSpLast" style="margin:0in 0in 0.0001pt 0.5in;line-height:115%;font-size:12pt;font-family:Calibri,sans-serif"><u><span style="font-size:11pt;line-height:115%;font-family:"Century Gothic",sans-serif"><span style="text-decoration-line:none"> </span></span></u></p>
<p class="MsoNormal" style="margin:0in 0in 0.0001pt;line-height:115%;font-size:12pt;font-family:Calibri,sans-serif"><i><span style="font-size:9pt;line-height:115%">This job description is intended to describe the general nature and level
of work being performed by a person assigned to this job. They are not to be construed as an exhaustive
list of all job duties that may be performed by a person so classified.</span></i></p><div><br></div>-- <br><div dir="ltr" class="gmail_signature" data-smartmail="gmail_signature"><div dir="ltr"><table border="0" cellspacing="0" cellpadding="0" style="color:rgb(34,34,34);font-family:Roboto,RobotoDraft,Helvetica,Arial,sans-serif"><tbody><tr><td width="100" valign="top" style="padding:0px 8px 0px 0px;vertical-align:top"><img src="https://drive.google.com/uc?export=view&id=1a1hecCo_tHMMH0i3Pb03DPoNkUQOHx4x"></td><td valign="top" style="padding:0px 15px 0px 8px;font-size:1em;vertical-align:top"><table width="416" height="137" border="0" cellspacing="0" cellpadding="0" style="color:rgb(0,0,1);line-height:1.4;font-family:Verdana,Geneva,sans-serif;font-size:11.7px"><tbody><tr><td><div style="line-height:normal;font-stretch:normal"><font size="2"><span style="font-family:tahoma,sans-serif"><span style="color:rgb(180,95,6)"></span></span></font></div><br></td></tr><tr><td style="padding:4px 0px"><div><font size="2"><span style="font-family:tahoma,sans-serif"></span></font></div><div style="line-height:normal;font-stretch:normal"><font size="2"><span style="font-family:tahoma,sans-serif"><span style="color:rgb(180,95,6)"><b><br></b></span></span></font></div><div style="line-height:normal;font-stretch:normal"><font size="2"><span style="font-family:tahoma,sans-serif"><span style="color:rgb(180,95,6)"><b>Nicole Williams</b> - Human Resources Specialist</span></span></font></div></td></tr><tr><td><font size="2"><span style="font-family:tahoma,sans-serif">Novi Public Library 45255 W. Ten Mile Rd. Novi MI 48375</span></font></td></tr><tr><td><font size="2"><span style="font-family:tahoma,sans-serif"><span style="color:rgb(180,95,6)"><b>Office: </b> </span>248-869-7211</span></font><br><font size="2"><span style="font-family:tahoma,sans-serif"></span></font></td></tr><tr><td><font size="2"><span style="font-family:tahoma,sans-serif"><a href="http://www.novilibrary.org/" style="color:rgb(0,0,1)" target="_blank">www.novilibrary.org</a></span></font></td></tr><tr><td><font size="2"><span style="font-family:tahoma,sans-serif"><i><b><span style="color:rgb(180,95,6)">Inform. Inspire. Include.</span></b></i></span></font></td></tr></tbody></table></td></tr></tbody></table></div></div></div>