<div dir="ltr"><p class="MsoNormal" style="margin:0in 0in 0.0001pt;line-height:107%;font-size:11pt;font-family:Calibri,sans-serif">Hi Everyone</p>

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<p class="MsoNormal" style="margin:0in 0in 0.0001pt;line-height:107%;font-size:11pt;font-family:Calibri,sans-serif">Michigan
Cooperative Directors Association is proud to bring you a Zingerman’s Customer
Service Webinar called <span style="font-family:Algerian">ZingTrain’s The Art
of Giving Great Service</span>, it will be a 3-hour virtual workshop. It is
open to all libraries in any of the Michigan Cooperatives. There is a $15.00
fee per person (Credit Card only) and it will be on Wednesday May, 11, 2022
starting at 10 am. There is a limited number of seats, first to register gets
the seats. If we sell out we will be having a waiting list to see the
interested in doing a second webinar. </p>

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<p class="MsoNormal" align="center" style="margin:0in 0in 0.0001pt;text-align:center;line-height:107%;font-size:11pt;font-family:Calibri,sans-serif">You can register at</p>

<p class="MsoNormal" align="center" style="text-align:center;margin:0in 0in 8pt;line-height:107%;font-size:11pt;font-family:Calibri,sans-serif"><a href="https://events.getlocalhop.com/the-art-of-giving-great-service-virtual-workshop/event/YhqcZwYKGB/" style="color:blue"><span style="font-family:Arial,sans-serif">https://events.getlocalhop.com/the-art-of-giving-great-service-virtual-workshop/event/YhqcZwYKGB/</span></a></p>

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<p class="MsoNormal" style="margin:0in 0in 8pt;line-height:107%;font-size:11pt;font-family:Calibri,sans-serif">If you have a problem with
registration contact Kate Pohjola Andrade <a href="mailto:kate@woodlands.lib.mi.us" style="color:blue">kate@woodlands.lib.mi.us</a> </p>

<p class="MsoNormal" style="margin:0in 0in 0.0001pt;line-height:107%;font-size:11pt;font-family:Calibri,sans-serif">If you have
a question about webinar contact Eric Palmer <a href="mailto:epalmer@mmlc.info" style="color:blue">epalmer@mmlc.info</a>  or your Cooperative Director. </p>

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<p class="MsoNormal" style="margin:0in 0in 0.0001pt;line-height:107%;font-size:11pt;font-family:Calibri,sans-serif">Thank you</p>

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<p class="MsoNormal" style="margin:0in 0in 0.0001pt;line-height:107%;font-size:11pt;font-family:Calibri,sans-serif">Eric Palmer</p>

<p class="MsoNormal" style="margin:0in 0in 0.0001pt;line-height:107%;font-size:11pt;font-family:Calibri,sans-serif">Mideastern
Michigan Library Cooperative Director<span style="font-size:11pt">Hi Everyone</span></p>

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<p class="MsoNormal" style="margin:0in 0in 0.0001pt;line-height:107%;font-size:11pt;font-family:Calibri,sans-serif"><br></p><img src="cid:ii_l1gor7f50" alt="Zingerman's Service 5_11_22.jpg" width="349" height="452"><br><p class="MsoNormal" style="margin:0in 0in 0.0001pt;line-height:107%;font-size:11pt;font-family:Calibri,sans-serif"> </p></div>