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We've had one that I had to shut off service for recently. I called the patron and left a voicemail letting them know I stopped the service and asking them to please return it.</div>
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I ordered a replacement, but with the holidays I don't expect to receive it until January.</div>
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<P style="FONT-SIZE: 12pt; FONT-FAMILY: Arial"><STRONG>Donna Winter</STRONG><BR><SPAN
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<div id="divRplyFwdMsg" dir="ltr"><font face="Calibri, sans-serif" style="font-size:11pt" color="#000000"><b>From:</b> Michlib-l <michlib-l-bounces@mcls.org> on behalf of Cynthia Stanczak via Michlib-l <michlib-l@mcls.org><br>
<b>Sent:</b> Tuesday, December 28, 2021 10:34 AM<br>
<b>To:</b> EMAIL TEAM <hartfordlib@yahoo.com><br>
<b>Cc:</b> Michlib-l ListServ <michlib-l@mcls.org>; Newsnotes <newsnote@googlegroups.com><br>
<b>Subject:</b> Re: [Michlib-l] Hotspots</font>
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<div class="x_gmail_default" style="font-size:small">We purchased a spare device so that we could shut off service to those who weren't returned and activate the spare to put immediately into service. We're rarely without someone waiting for our now 19-strong
collection, so being able to at least put some back into service helps. How many spares you have would be a decision based on the size of your collection.</div>
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<div class="x_gmail_default" style="font-size:small">Also, we find, for the most part, our system's email or text courtesy notices, the $100 replacement fee and immediate stop to borrowing, and us turning the hotspot into a paperweight (stopping service to
the device), helps bring the large majority of them back to us. </div>
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<div>Cynthia Stanczak, MLS (she/her)<br>
Library Director<br>
Albion District Library<br>
501 S. Superior St.</div>
<div>Albion, MI 49224</div>
<div>(517) 629-3993</div>
<div><br>
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<div>Albion District Library: Transforming Minds, Changing Lives. <br>
Proudly serving our community since 1919.<br>
Online at <a href="http://www.albionlibrary.org" target="_blank">www.albionlibrary.org</a>, or find us on Facebook! </div>
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<div><font size="1"><i>My working day may not be your working day. Please do not feel obligated to reply to this email outside of your normal working hours.</i></font></div>
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<div dir="ltr" class="x_gmail_attr">On Tue, Dec 28, 2021 at 10:30 AM EMAIL TEAM via Michlib-l <<a href="mailto:michlib-l@mcls.org">michlib-l@mcls.org</a>> wrote:<br>
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<div dir="ltr">Dear Librarians,</div>
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<div dir="ltr">Have any of you had hotspots not returned. What methods have you used to try to get the patrons to return them? We have lost one and two are still out. I appreciate your responses.<br>
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<div dir="ltr">Stephanie Daniels, Director<br>
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<div dir="ltr"><font face="bookman old style, new york, times, serif"><font color="#4c76a2">Vanderlyn Community Center & Hartford Public Library</font><br>
12 Church Street<span> </span></font></div>
<div><span><font face="bookman old style, new york, times, serif" style="background-color:inherit">Hartford, MI 49057</font></span></div>
<div><span><font face="bookman old style, new york, times, serif" style="background-color:inherit">(269)588-5103<var id="x_gmail-m_-9046582381385946750ydp850d63e1yui-ie-cursor"></var></font></span></div>
<div><span><a href="http://www.hartfordpl.michlibrary.org/" rel="nofollow" target="_blank"><font>http://www.hartfordpl.michlibrary.org/</font></a></span></div>
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