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<p class="MsoNormal" style="background:white;vertical-align:baseline"><span style="color:#333333">Good morning, <o:p></o:p></span></p>
<p class="MsoNormal" style="background:white;vertical-align:baseline"><span style="color:#333333">Each year, Capital Area District Libraries’ Board recognizes staff members who have demonstrated an exceptional ability to provide customer service, or who have
developed an innovative approach to improve library services and operations. Customer service includes both public service to patrons and support service to staff. <o:p></o:p></span></p>
<p class="MsoNormal" style="background:white;vertical-align:baseline"><span style="color:#333333">This year, we're excited to announce that
</span><span style="color:black">Lindsay Anderson, Youth Services Librarian for our Mason branch earned the</span><span style="color:#333333"> 2021 Dr. L. Robert McConnell Staff Award for Innovation. While Courtney Tang, CADL’s
</span><span style="color:black;border:none windowtext 1.0pt;padding:0in">Digital Services Specialist was honored with the
</span><span style="color:#333333">2021 Dr. L. Robert McConnell Staff Award for Customer Service.
<o:p></o:p></span></p>
<p class="MsoNormal" style="background:white;vertical-align:baseline"><span style="color:#333333"><o:p> </o:p></span></p>
<p class="MsoNormal" style="background:white;vertical-align:baseline"><span style="color:#333333">The awards were given out today (Nov. 11) during CADL’s virtual in-service day. Check out the honoree video produced by our media partner, WILX 10:
<b><a href="https://vimeo.com/manage/videos/644471558">https://vimeo.com/manage/videos/644471558</a><o:p></o:p></b></span></p>
<p class="MsoNormal" style="background:white;vertical-align:baseline"><span style="color:#333333"><o:p> </o:p></span></p>
<p class="MsoNormal" style="background:white;vertical-align:baseline"><span style="color:#333333">The award is named in honor of CADL’s first board chair, Dr. L. Robert McConnell.
<o:p></o:p></span></p>
<p class="MsoNormal" style="background:white;vertical-align:baseline"><span style="color:#333333"><o:p> </o:p></span></p>
<p class="MsoNormal" style="background:white;vertical-align:baseline"><span style="color:#333333">Congratulations to Lindsay and Courtney.
<o:p></o:p></span></p>
<p class="MsoNormal" style="background:white;vertical-align:baseline"><span style="color:#333333"><o:p> </o:p></span></p>
<p class="MsoNormal" style="background:white;vertical-align:baseline"><span style="color:#333333">Trenton
<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Trenton M. Smiley <o:p></o:p></p>
<p class="MsoNormal">Marketing & Communications Director <o:p></o:p></p>
<p class="MsoNormal">Capital Area District Libraries-Administration <o:p></o:p></p>
<p class="MsoNormal">401 S. Capitol Ave., Lansing, MI 48933<o:p></o:p></p>
<p class="MsoNormal">517-367-6348 | <a href="mailto:smileyt@cadl.org"><span style="color:windowtext">smileyt@cadl.org</span></a>
<o:p></o:p></p>
<p class="MsoNormal"><a href="https://urldefense.proofpoint.com/v2/url?u=http-3A__www.cadl.org&d=DQMFAg&c=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM&r=eQ4zwfvICxqHRkdUL5_5Ew&m=10jJJ5KSdHz2-h8X5t1pHUHubNn2DWMq89Hf3-OPD2Y&s=3rbAsyBXjj2NNLBsgfvAFXBIOTtrw486OCi5yA3tUNc&e="><span style="color:windowtext">www.cadl.org</span></a>
| <a href="https://urldefense.proofpoint.com/v2/url?u=https-3A__www.facebook.com_cadlibrary-3Fref-3Dhl&d=DQMFAg&c=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM&r=eQ4zwfvICxqHRkdUL5_5Ew&m=10jJJ5KSdHz2-h8X5t1pHUHubNn2DWMq89Hf3-OPD2Y&s=Mh_HT9zWTBaQYNJrkGn5UQkZsHahpNWPo3T1jUZsMTo&e=">
<span style="color:windowtext">facebook.com/cadlibrary</span></a> | <a href="https://urldefense.proofpoint.com/v2/url?u=http-3A__www.twitter.com_cadl&d=DQMFAg&c=euGZstcaTDllvimEN8b7jXrwqOf-v5A_CdpgnVfiiMM&r=eQ4zwfvICxqHRkdUL5_5Ew&m=10jJJ5KSdHz2-h8X5t1pHUHubNn2DWMq89Hf3-OPD2Y&s=kjEu80TS31ymwngLwD5AH2BEd7u0lbjJEff7iRegUfQ&e=">
<span style="color:windowtext">twitter.com/cadl</span></a><o:p></o:p></p>
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