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<![endif]--> <!--StartFragment--><p class="MsoNormal" align="center" style="margin: 0px; text-align: center; line-height: normal;" data-mce-style="margin: 0px; text-align: center; line-height: normal;"><u><span style="font-size: 14.0pt; mso-bidi-font-size: 10.5pt; font-family: 'Century Gothic',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: 'Times New Roman'; color: black; background: #FCFDFE;" data-mce-style="font-size: 14.0pt; mso-bidi-font-size: 10.5pt; font-family: 'Century Gothic',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: 'Times New Roman'; color: black; background: #FCFDFE;"> <!--StartFragment--></span></u></p><div style="color: #000000; font-family: 'trebuchet ms', sans-serif; font-size: 14.6667px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: #fcfdfe; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" data-mce-style="color: #000000; font-family: 'trebuchet ms', sans-serif; font-size: 14.6667px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: #fcfdfe; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Hi everyone, </div><div style="color: #000000; font-family: 'trebuchet ms', sans-serif; font-size: 14.6667px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: #fcfdfe; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" data-mce-style="color: #000000; font-family: 'trebuchet ms', sans-serif; font-size: 14.6667px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: #fcfdfe; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><br></div><div style="color: #000000; font-family: 'trebuchet ms', sans-serif; font-size: 14.6667px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: #fcfdfe; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" data-mce-style="color: #000000; font-family: 'trebuchet ms', sans-serif; font-size: 14.6667px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: #fcfdfe; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Thank you to everyone who replied to my inquiry about suggestion portals. Attached is the compiled list. </div><div style="color: #000000; font-family: 'trebuchet ms', sans-serif; font-size: 14.6667px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: #fcfdfe; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" data-mce-style="color: #000000; font-family: 'trebuchet ms', sans-serif; font-size: 14.6667px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: #fcfdfe; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><br></div><div style="color: #000000; font-family: 'trebuchet ms', sans-serif; font-size: 14.6667px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: #fcfdfe; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" data-mce-style="color: #000000; font-family: 'trebuchet ms', sans-serif; font-size: 14.6667px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: #fcfdfe; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">We decided to go with the old-fashioned box. We just received it and this is our first week with it so I have nothing to report as of yet, but this seemed like the best way for us to go. </div><div style="color: #000000; font-family: 'trebuchet ms', sans-serif; font-size: 14.6667px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: #fcfdfe; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" data-mce-style="color: #000000; font-family: 'trebuchet ms', sans-serif; font-size: 14.6667px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: #fcfdfe; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><br data-mce-bogus="1"></div><p class="MsoNormal" align="center" style="margin: 0px; text-align: center; line-height: normal;" data-mce-style="margin: 0px; text-align: center; line-height: normal;"><u><span style="font-size: 14.0pt; mso-bidi-font-size: 10.5pt; font-family: 'Century Gothic',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: 'Times New Roman'; color: black; background: #FCFDFE;" data-mce-style="font-size: 14.0pt; mso-bidi-font-size: 10.5pt; font-family: 'Century Gothic',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: 'Times New Roman'; color: black; background: #FCFDFE;"><!--EndFragment--> </span></u></p><p class="MsoNormal" align="center" style="margin: 0px; text-align: center; line-height: normal;" data-mce-style="margin: 0px; text-align: center; line-height: normal;"><u><span style="font-size: 14.0pt; mso-bidi-font-size: 10.5pt; font-family: 'Century Gothic',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: 'Times New Roman'; color: black; background: #FCFDFE;" data-mce-style="font-size: 14.0pt; mso-bidi-font-size: 10.5pt; font-family: 'Century Gothic',sans-serif; mso-fareast-font-family: 'Times New Roman'; mso-bidi-font-family: 'Times New Roman'; color: black; background: #FCFDFE;"></span></u><br></p><p class="MsoNormal" align="center" style="margin: 0px; text-align: center; line-height: normal;" data-mce-style="margin: 0px; text-align: center; line-height: normal;"><span style="font-size: 11pt;" data-mce-style="font-size: 11pt;"><u><span style="font-family: 'Century Gothic', sans-serif; color: black; background: #fcfdfe;" data-mce-style="font-family: 'Century Gothic', sans-serif; color: black; background: #fcfdfe;">Suggestion Portal Compilation<o:p></o:p></span></u></span></p><p class="MsoNormal" style="margin: 0px; line-height: normal;" data-mce-style="margin: 0px; line-height: normal;"><span style="font-size: 11pt; font-family: 'Century Gothic', sans-serif; color: black; background: #fcfdfe;" data-mce-style="font-size: 11pt; font-family: 'Century Gothic', sans-serif; color: black; background: #fcfdfe;"><o:p> </o:p></span></p><p class="MsoNormal" style="margin: 0px; line-height: normal;" data-mce-style="margin: 0px; line-height: normal;"><span style="font-size: 11pt; font-family: 'Century Gothic', sans-serif; color: black; background: #fcfdfe;" data-mce-style="font-size: 11pt; font-family: 'Century Gothic', sans-serif; color: black; background: #fcfdfe;">We have both, although we have removed the physical box for now because of Covid considerations. Our portal is available to staff and patrons both, on our website and is java-script built in, it was built through a site called emailmeform, according to the script on the back end of our page. <o:p></o:p></span></p><p class="MsoNormal" style="margin: 0px; line-height: normal;" data-mce-style="margin: 0px; line-height: normal;"><span style="font-size: 11pt; font-family: 'Century Gothic', sans-serif; color: black; background: #fcfdfe;" data-mce-style="font-size: 11pt; font-family: 'Century Gothic', sans-serif; color: black; background: #fcfdfe;"><o:p> </o:p></span></p><p class="MsoNormal" style="margin: 0px; line-height: normal;" data-mce-style="margin: 0px; line-height: normal;"><span style="font-size: 11pt;" data-mce-style="font-size: 11pt;"><span style="font-family: 'Century Gothic', sans-serif; color: black; background: #fcfdfe;" data-mce-style="font-family: 'Century Gothic', sans-serif; color: black; background: #fcfdfe;">The first link will show how it looks front-facing to our patrons, it is available on the about us section of our website. The suggestion form was created before I joined the staff but the form builder site where we made it says that it is free to use. I am also including the link to that site as well. </span><span style="font-family: 'Century Gothic', sans-serif;" data-mce-style="font-family: 'Century Gothic', sans-serif;"><o:p></o:p></span></span></p><p class="MsoNormal" style="margin: 0px; line-height: normal; background: #fcfdfe;" data-mce-style="margin: 0px; line-height: normal; background: #fcfdfe;"><span style="font-size: 11pt; font-family: 'Century Gothic', sans-serif; color: black;" data-mce-style="font-size: 11pt; font-family: 'Century Gothic', sans-serif; color: black;"><o:p> </o:p></span></p><p class="MsoNormal" style="margin: 0px; line-height: normal; background: #fcfdfe;" data-mce-style="margin: 0px; line-height: normal; background: #fcfdfe;"><span style="font-size: 11pt;" data-mce-style="font-size: 11pt;"><a href="https://whitelakelibrary.org/Pages/Index/80999/suggestion-form" target="_blank" rel="noopener" data-mce-href="https://whitelakelibrary.org/Pages/Index/80999/suggestion-form"><span style="font-family: 'Century Gothic', sans-serif; color: #44656f;" data-mce-style="font-family: 'Century Gothic', sans-serif; color: #44656f;">https://whitelakelibrary.org/Pages/Index/80999/suggestion-form</span></a><span style="font-family: 'Century Gothic', sans-serif; color: black;" data-mce-style="font-family: 'Century Gothic', sans-serif; color: black;"><o:p></o:p></span></span></p><p class="MsoNormal" style="margin: 0px; line-height: normal; background: #fcfdfe;" data-mce-style="margin: 0px; line-height: normal; background: #fcfdfe;"><span style="font-size: 11pt; font-family: 'Century Gothic', sans-serif; color: black;" data-mce-style="font-size: 11pt; font-family: 'Century Gothic', sans-serif; color: black;"><o:p> </o:p></span></p><p class="MsoNormal" style="margin: 0px; line-height: normal; background: #fcfdfe;" data-mce-style="margin: 0px; line-height: normal; background: #fcfdfe;"><span style="font-size: 11pt;" data-mce-style="font-size: 11pt;"><a href="https://www.emailmeform.com/" target="_blank" rel="noopener" data-mce-href="https://www.emailmeform.com/"><span style="font-family: 'Century Gothic', sans-serif; color: #44656f;" data-mce-style="font-family: 'Century Gothic', sans-serif; color: #44656f;">https://www.emailmeform.com/</span></a><span style="font-family: 'Century Gothic', sans-serif; color: #44656f;" data-mce-style="font-family: 'Century Gothic', sans-serif; color: #44656f;"><o:p></o:p></span></span></p><p class="MsoNormal" style="margin: 0px; line-height: normal; background: #fcfdfe;" data-mce-style="margin: 0px; line-height: normal; background: #fcfdfe;"><span style="font-size: 11pt; font-family: 'Century Gothic', sans-serif; color: black;" data-mce-style="font-size: 11pt; font-family: 'Century Gothic', sans-serif; color: black;"><o:p> </o:p></span></p><div style="mso-element: para-border-div; border: none; border-bottom: solid windowtext 1.0pt; mso-border-bottom-alt: solid windowtext .5pt; padding: 0in 0in 1.0pt 0in;" data-mce-style="mso-element: para-border-div; border: none; border-bottom: solid windowtext 1.0pt; mso-border-bottom-alt: solid windowtext .5pt; padding: 0in 0in 1.0pt 0in;"><p class="MsoNormal" style="border: none; padding: 0in; margin: 0px;" data-mce-style="border: none; padding: 0in; margin: 0px;"><span style="font-size: 11pt; line-height: 115%; font-family: 'Century Gothic', sans-serif;" data-mce-style="font-size: 11pt; line-height: 115%; font-family: 'Century Gothic', sans-serif;"><o:p> </o:p></span></p></div><p class="MsoNormal" style="margin: 0px;" data-mce-style="margin: 0px;"><span style="font-size: 11pt;" data-mce-style="font-size: 11pt;"><span style="line-height: 115%; font-family: 'Century Gothic', sans-serif; color: black; background: #fcfdfe;" data-mce-style="line-height: 115%; font-family: 'Century Gothic', sans-serif; color: black; background: #fcfdfe;">We have a wooden comment box with paper forms and we have a Google Form on our website (</span><a href="https://www.gardencitylib.org/index.php/about-us/staff/" target="_blank" rel="noopener" data-mce-href="https://www.gardencitylib.org/index.php/about-us/staff/"><span style="line-height: 115%; font-family: 'Century Gothic', sans-serif; color: #44656f; background: #fcfdfe;" data-mce-style="line-height: 115%; font-family: 'Century Gothic', sans-serif; color: #44656f; background: #fcfdfe;">https://www.gardencitylib.org/index.php/about-us/staff/</span></a><span style="line-height: 115%; font-family: 'Century Gothic', sans-serif; color: black; background: #fcfdfe;" data-mce-style="line-height: 115%; font-family: 'Century Gothic', sans-serif; color: black; background: #fcfdfe;">). The Google form sends us an alert when someone submits a comment. <o:p></o:p></span></span></p><div style="mso-element: para-border-div; border: none; border-bottom: solid windowtext 1.0pt; mso-border-bottom-alt: solid windowtext .5pt; padding: 0in 0in 1.0pt 0in;" data-mce-style="mso-element: para-border-div; border: none; border-bottom: solid windowtext 1.0pt; mso-border-bottom-alt: solid windowtext .5pt; padding: 0in 0in 1.0pt 0in;"><p class="MsoNormal" style="border: none; padding: 0in; margin: 0px;" data-mce-style="border: none; padding: 0in; margin: 0px;"><span style="font-size: 11pt; line-height: 115%; font-family: 'Century Gothic', sans-serif;" data-mce-style="font-size: 11pt; line-height: 115%; font-family: 'Century Gothic', sans-serif;"><o:p> </o:p></span></p></div><p class="MsoNormal" style="margin: 0px; line-height: normal; background: #fcfdfe;" data-mce-style="margin: 0px; line-height: normal; background: #fcfdfe;"><span style="font-size: 11pt; font-family: 'Century Gothic', sans-serif; color: black;" data-mce-style="font-size: 11pt; font-family: 'Century Gothic', sans-serif; color: black;">We have a physical comment/suggestion box on the first floor of our main branch. I thought we had one online also but I can't find it. We redid our site within the last few years and it probably wasn't transferred to the new site. We will accept suggestions from anyone, over the phone, through email and in person. <o:p></o:p></span></p><p class="MsoNormal" style="margin: 0px; line-height: normal; background: #fcfdfe;" data-mce-style="margin: 0px; line-height: normal; background: #fcfdfe;"><span style="font-size: 11pt; font-family: 'Century Gothic', sans-serif; color: black;" data-mce-style="font-size: 11pt; font-family: 'Century Gothic', sans-serif; color: black;">However, we do have several online forms that patrons can make book purchase suggestions, obituary requests, etc. that are part of our website. In the past, however, we used google forms and linked them to one of the pages on our website. If you are using Gmail already, it would be fairly easy to do this. The google form would collect answers in the google drive of whoever created the form.<o:p></o:p></span></p><div style="mso-element: para-border-div; border: none; border-bottom: solid windowtext 1.0pt; mso-border-bottom-alt: solid windowtext .5pt; padding: 0in 0in 1.0pt 0in;" data-mce-style="mso-element: para-border-div; border: none; border-bottom: solid windowtext 1.0pt; mso-border-bottom-alt: solid windowtext .5pt; padding: 0in 0in 1.0pt 0in;"><p class="MsoNormal" style="border: none; padding: 0in; margin: 0px;" data-mce-style="border: none; padding: 0in; margin: 0px;"><span style="font-size: 11pt; line-height: 115%; font-family: 'Century Gothic', sans-serif;" data-mce-style="font-size: 11pt; line-height: 115%; font-family: 'Century Gothic', sans-serif;"><o:p> </o:p></span></p></div><p class="MsoNormal" style="margin: 0px; line-height: normal; background: #fcfdfe;" data-mce-style="margin: 0px; line-height: normal; background: #fcfdfe;"><span style="font-size: 11pt; font-family: 'Century Gothic', sans-serif;" data-mce-style="font-size: 11pt; font-family: 'Century Gothic', sans-serif;">In additional to a physical dropbox for written comments, we use a WordPress plugin called “Contact Form 7” to collect online comments. Your site appears to be running on WordPress as well, so I’d recommend it as it has worked very well for us: <o:p></o:p></span></p><p class="MsoNormal" style="margin: 0px; line-height: normal; background: #fcfdfe;" data-mce-style="margin: 0px; line-height: normal; background: #fcfdfe;"><span style="font-size: 11pt; font-family: 'Century Gothic', sans-serif;" data-mce-style="font-size: 11pt; font-family: 'Century Gothic', sans-serif;"><o:p> </o:p></span></p><p class="MsoNormal" style="margin: 0px; line-height: normal; background: #fcfdfe;" data-mce-style="margin: 0px; line-height: normal; background: #fcfdfe;"><span style="font-size: 11pt;" data-mce-style="font-size: 11pt;"><a href="https://wordpress.org/plugins/contact-form-7/" data-mce-href="https://wordpress.org/plugins/contact-form-7/"><span style="font-family: 'Century Gothic', sans-serif; color: windowtext;" data-mce-style="font-family: 'Century Gothic', sans-serif; color: windowtext;">https://wordpress.org/plugins/contact-form-7/</span></a><span style="font-family: 'Century Gothic', sans-serif;" data-mce-style="font-family: 'Century Gothic', sans-serif;"><o:p></o:p></span></span></p><p class="MsoNormal" style="margin: 0px; line-height: normal; background: #fcfdfe;" data-mce-style="margin: 0px; line-height: normal; background: #fcfdfe;"><span style="font-size: 11pt;" data-mce-style="font-size: 11pt;"><span style="font-family: 'Century Gothic', sans-serif;" data-mce-style="font-family: 'Century Gothic', sans-serif;"> </span><span style="font-family: 'Century Gothic', sans-serif;" data-mce-style="font-family: 'Century Gothic', sans-serif;"><o:p></o:p></span></span></p><p class="MsoNormal" style="margin: 0px; line-height: normal; background: #fcfdfe;" data-mce-style="margin: 0px; line-height: normal; background: #fcfdfe;"><span style="font-size: 11pt;" data-mce-style="font-size: 11pt;"><span style="font-family: 'Century Gothic', sans-serif;" data-mce-style="font-family: 'Century Gothic', sans-serif;">You can see it in action by clicking any of the links on our contact page as they all use it: <br><br></span><a href="https://dexter.lib.mi.us/contact" data-mce-href="https://dexter.lib.mi.us/contact"><span style="font-family: 'Century Gothic', sans-serif; color: windowtext;" data-mce-style="font-family: 'Century Gothic', sans-serif; color: windowtext;">https://dexter.lib.mi.us/contact</span></a><span style="font-family: 'Century Gothic', sans-serif;" data-mce-style="font-family: 'Century Gothic', sans-serif;"><o:p></o:p></span></span></p><p class="MsoNormal" style="margin: 0px; line-height: normal; background: #fcfdfe;" data-mce-style="margin: 0px; line-height: normal; background: #fcfdfe;"><span style="font-size: 11pt; font-family: 'Century Gothic', sans-serif;" data-mce-style="font-size: 11pt; font-family: 'Century Gothic', sans-serif;">Completed forms generate an email that it automatically sends to whatever address you specify. Our contact emails all get sent to a shared account that our staff routinely monitors. To cut down on how much spam gets through, I use another plugin called “Honeypot for Contact Form 7.” <o:p></o:p></span></p><p class="MsoNormal" style="margin: 0px; line-height: normal; background: #fcfdfe;" data-mce-style="margin: 0px; line-height: normal; background: #fcfdfe;"><span style="font-size: 11pt; font-family: 'Century Gothic', sans-serif;" data-mce-style="font-size: 11pt; font-family: 'Century Gothic', sans-serif;"><o:p> </o:p></span></p><p class="MsoNormal" style="margin: 0px; line-height: normal; background: #fcfdfe;" data-mce-style="margin: 0px; line-height: normal; background: #fcfdfe;"><span style="font-size: 11pt;" data-mce-style="font-size: 11pt;"><a href="https://wordpress.org/plugins/contact-form-7-honeypot/" data-mce-href="https://wordpress.org/plugins/contact-form-7-honeypot/"><span style="font-family: 'Century Gothic', sans-serif; color: windowtext;" data-mce-style="font-family: 'Century Gothic', sans-serif; color: windowtext;">https://wordpress.org/plugins/contact-form-7-honeypot/</span></a><span style="font-family: 'Century Gothic', sans-serif;" data-mce-style="font-family: 'Century Gothic', sans-serif;"><o:p></o:p></span></span></p><p class="MsoNormal" style="margin: 0px; line-height: normal; background: #fcfdfe;" data-mce-style="margin: 0px; line-height: normal; background: #fcfdfe;"><span style="font-size: 11pt;" data-mce-style="font-size: 11pt;"><span style="font-family: 'Century Gothic', sans-serif;" data-mce-style="font-family: 'Century Gothic', sans-serif;"> </span><span style="font-family: 'Century Gothic', sans-serif;" data-mce-style="font-family: 'Century Gothic', sans-serif;"><o:p></o:p></span></span></p><p class="MsoNormal" style="margin: 0px; line-height: normal; background: #fcfdfe;" data-mce-style="margin: 0px; line-height: normal; background: #fcfdfe;"><span style="font-size: 11pt;" data-mce-style="font-size: 11pt;"><span style="font-family: 'Century Gothic', sans-serif;" data-mce-style="font-family: 'Century Gothic', sans-serif;">The honeypot plugin allows you to insert false blanks into your contact forms that only bots will see, and if one of those gets filled out, it automatically purges the email. You could also implement a captcha to curb spam, but I’ve found that the honeypot plugin alone gets rid of the vast majority of it.</span><span style="font-family: 'Century Gothic', sans-serif;" data-mce-style="font-family: 'Century Gothic', sans-serif;"><o:p></o:p></span></span></p><p class="MsoNormal" style="margin: 0px; line-height: normal; background: #fcfdfe;" data-mce-style="margin: 0px; line-height: normal; background: #fcfdfe;"><span style="font-size: 11pt;" data-mce-style="font-size: 11pt;"><span style="font-family: 'Century Gothic', sans-serif;" data-mce-style="font-family: 'Century Gothic', sans-serif;"> </span><span style="font-family: 'Century Gothic', sans-serif;" data-mce-style="font-family: 'Century Gothic', sans-serif;"><o:p></o:p></span></span></p><p class="MsoNormal" style="margin: 0px; line-height: normal; background: #fcfdfe;" data-mce-style="margin: 0px; line-height: normal; background: #fcfdfe;"><span style="font-size: 11pt;" data-mce-style="font-size: 11pt;"><span style="font-family: 'Century Gothic', sans-serif;" data-mce-style="font-family: 'Century Gothic', sans-serif;">Both plugins are free. </span><span style="font-family: 'Century Gothic', sans-serif;" data-mce-style="font-family: 'Century Gothic', sans-serif;"><o:p></o:p></span></span></p><div style="mso-element: para-border-div; border: none; border-bottom: solid windowtext 1.0pt; mso-border-bottom-alt: solid windowtext .5pt; padding: 0in 0in 1.0pt 0in;" data-mce-style="mso-element: para-border-div; border: none; border-bottom: solid windowtext 1.0pt; mso-border-bottom-alt: solid windowtext .5pt; padding: 0in 0in 1.0pt 0in;"><p class="MsoNormal" style="border: none; padding: 0in; margin: 0px;" data-mce-style="border: none; padding: 0in; margin: 0px;"><span style="font-size: 11pt; line-height: 115%; font-family: 'Century Gothic', sans-serif;" data-mce-style="font-size: 11pt; line-height: 115%; font-family: 'Century Gothic', sans-serif;"><o:p> </o:p></span></p></div><p class="MsoNormal" style="margin: 0px;" data-mce-style="margin: 0px;"><span style="font-size: 11pt; line-height: 115%; font-family: 'Century Gothic', sans-serif; color: black; background: #fcfdfe;" data-mce-style="font-size: 11pt; line-height: 115%; font-family: 'Century Gothic', sans-serif; color: black; background: #fcfdfe;">We've had an old-fashioned suggestion box for a few years now. It sees very little use, though we have had a few good changes come around because of it. I honestly never even considered an online portal, that sounds like a good addition (I wouldn't get rid of the old-fashioned box though, still good to leave the option present). <o:p></o:p></span></p><div style="mso-element: para-border-div; border: none; border-bottom: solid windowtext 1.0pt; mso-border-bottom-alt: solid windowtext .5pt; padding: 0in 0in 1.0pt 0in;" data-mce-style="mso-element: para-border-div; border: none; border-bottom: solid windowtext 1.0pt; mso-border-bottom-alt: solid windowtext .5pt; padding: 0in 0in 1.0pt 0in;"><p class="MsoNormal" style="border: none; padding: 0in; margin: 0px;" data-mce-style="border: none; padding: 0in; margin: 0px;"><span style="font-size: 11pt; line-height: 115%; font-family: 'Century Gothic', sans-serif;" data-mce-style="font-size: 11pt; line-height: 115%; font-family: 'Century Gothic', sans-serif;"><o:p> </o:p></span></p></div><p class="MsoNormal" style="margin: 0px; line-height: normal; background: #fcfdfe;" data-mce-style="margin: 0px; line-height: normal; background: #fcfdfe;"><span style="font-size: 11pt; font-family: 'Century Gothic', sans-serif; color: black;" data-mce-style="font-size: 11pt; font-family: 'Century Gothic', sans-serif; color: black;"><br>TLN uses Survey Monkey as an online suggestion box:<br style="mso-special-character: line-break;" data-mce-style="mso-special-character: line-break;"><!-- [if !supportLineBreakNewLine]--><br style="mso-special-character: line-break;" data-mce-style="mso-special-character: line-break;"><!--[endif]--><o:p></o:p></span></p><p class="MsoNormal" style="margin: 0px; line-height: normal; background: #fcfdfe;" data-mce-style="margin: 0px; line-height: normal; background: #fcfdfe;"><span style="font-size: 11pt;" data-mce-style="font-size: 11pt;"><a href="https://www.surveymonkey.com/r/H663XG6" target="_blank" rel="noopener" data-mce-href="https://www.surveymonkey.com/r/H663XG6"><span style="font-family: 'Century Gothic', sans-serif; color: windowtext;" data-mce-style="font-family: 'Century Gothic', sans-serif; color: windowtext;">https://www.surveymonkey.com/r/H663XG6</span></a><span style="font-family: 'Century Gothic', sans-serif;" data-mce-style="font-family: 'Century Gothic', sans-serif;"><o:p></o:p></span></span></p><div style="mso-element: para-border-div; border: none; border-bottom: solid windowtext 1.0pt; mso-border-bottom-alt: solid windowtext .5pt; padding: 0in 0in 1.0pt 0in;" data-mce-style="mso-element: para-border-div; border: none; border-bottom: solid windowtext 1.0pt; mso-border-bottom-alt: solid windowtext .5pt; padding: 0in 0in 1.0pt 0in;"><p class="MsoNormal" style="border: none; padding: 0in; margin: 0px;" data-mce-style="border: none; padding: 0in; margin: 0px;"><span style="font-size: 11pt; line-height: 115%; font-family: 'Century Gothic', sans-serif;" data-mce-style="font-size: 11pt; line-height: 115%; font-family: 'Century Gothic', sans-serif;"><o:p> </o:p></span></p></div><p class="MsoNormal" style="margin: 0px; line-height: normal; background: #fcfdfe;" data-mce-style="margin: 0px; line-height: normal; background: #fcfdfe;"><span style="font-size: 11pt; font-family: 'Century Gothic', sans-serif; color: black;" data-mce-style="font-size: 11pt; font-family: 'Century Gothic', sans-serif; color: black;">Our IT department is in-house so that may make a difference for you if yours is not.<o:p></o:p></span></p><p class="MsoNormal" style="margin: 0px; line-height: normal; background: #fcfdfe;" data-mce-style="margin: 0px; line-height: normal; background: #fcfdfe;"><span style="font-size: 11pt; font-family: 'Century Gothic', sans-serif; color: black;" data-mce-style="font-size: 11pt; font-family: 'Century Gothic', sans-serif; color: black;"><o:p> </o:p></span></p><p class="MsoNormal" style="margin: 0px; line-height: normal; background: #fcfdfe;" data-mce-style="margin: 0px; line-height: normal; background: #fcfdfe;"><span style="font-size: 11pt; font-family: 'Century Gothic', sans-serif; color: black;" data-mce-style="font-size: 11pt; font-family: 'Century Gothic', sans-serif; color: black;">Our contact us form on our website has a dropdown menu of choices of what the person is contacting us for. I'm attaching a screenshot of that menu. One of those choices is suggest a title, which will then prompt a question of what type of material you wish to suggest (that list also screenshoted for you). Once that is filled out, an email goes to the selector that is in charge of that collection and the patron gets a generic "Thank you for your suggestion" email. That system is for mostly patrons but staff can use it as well.<o:p></o:p></span></p><p class="MsoNormal" style="margin: 0px; line-height: normal; background: #fcfdfe;" data-mce-style="margin: 0px; line-height: normal; background: #fcfdfe;"><span style="font-size: 11pt; font-family: 'Century Gothic', sans-serif; color: black;" data-mce-style="font-size: 11pt; font-family: 'Century Gothic', sans-serif; color: black;"><o:p> </o:p></span></p><p class="MsoNormal" style="margin: 0px; line-height: normal; background: #fcfdfe;" data-mce-style="margin: 0px; line-height: normal; background: #fcfdfe;"><span style="font-size: 11pt; font-family: 'Century Gothic', sans-serif; color: black;" data-mce-style="font-size: 11pt; font-family: 'Century Gothic', sans-serif; color: black;">For staff, we have a "Collection alert" electronic form. It's a form used for many things - letting selectors know when the last copy of an item has been withdrawn or is missing, putting in suggestions for collection additions, alerting the cataloging staff if something's wrong in the catalog record but the physical item is fine (that way cataloging staff is not overrun with extra items on their desks), etc. <o:p></o:p></span></p><p class="MsoNormal" style="margin: 0px;" data-mce-style="margin: 0px;"><span style="font-size: 11pt; line-height: 115%; font-family: 'Century Gothic', sans-serif;" data-mce-style="font-size: 11pt; line-height: 115%; font-family: 'Century Gothic', sans-serif;"><o:p> </o:p></span></p><p class="MsoNormal" style="margin: 0px;" data-mce-style="margin: 0px;"><span style="font-size: 11pt; line-height: 115%; font-family: 'Century Gothic', sans-serif;" data-mce-style="font-size: 11pt; line-height: 115%; font-family: 'Century Gothic', sans-serif;"><img src="cid:dbef6e5d39eb54639f308dfa0adc01ff9c6f6125@zimbra" width="140" height="188" data-mce-src="cid:dbef6e5d39eb54639f308dfa0adc01ff9c6f6125@zimbra"><img src="cid:1c3bb95aaedfd054ba792781089810a5aca395bc@zimbra" data-mce-src="cid:1c3bb95aaedfd054ba792781089810a5aca395bc@zimbra" width="158" height="337"></span></p><p class="MsoNormal" style="margin: 0px;" data-mce-style="margin: 0px;"><span style="font-size: 11pt; line-height: 115%; font-family: 'Century Gothic', sans-serif;" data-mce-style="font-size: 11pt; line-height: 115%; font-family: 'Century Gothic', sans-serif;"><!-- [if gte vml 1]><v:shapetype
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font-family: 'Century Gothic', sans-serif; color: black; background: #fcfdfe;"></span></span><br></p><p class="MsoNormal" style="margin: 0px;" data-mce-style="margin: 0px;"><span style="font-size: 11pt;" data-mce-style="font-size: 11pt;"><span style="line-height: 115%; font-family: 'Century Gothic', sans-serif; color: black; background: #fcfdfe;" data-mce-style="line-height: 115%; font-family: 'Century Gothic', sans-serif; color: black; background: #fcfdfe;">Old-fashioned box</span><span style="line-height: 115%; font-family: 'Century Gothic', sans-serif;" data-mce-style="line-height: 115%; font-family: 'Century Gothic', sans-serif;"><o:p></o:p></span></span></p><p class="MsoNormal" style="margin: 0px;" data-mce-style="margin: 0px;"><span style="text-decoration: underline;" data-mce-style="text-decoration: underline;"><span style="font-size: 11pt;" data-mce-style="font-size: 11pt;"><span style="line-height: 115%; font-family: 'Century Gothic', sans-serif; color: black; background: #fcfdfe;" data-mce-style="line-height: 115%; font-family: 'Century Gothic', sans-serif; color: black; background: #fcfdfe;"></span></span></span><span style="font-size: 11pt;" data-mce-style="font-size: 11pt;"><span style="line-height: 115%; font-family: 'Century Gothic', sans-serif; color: black; background: #fcfdfe;" data-mce-style="line-height: 115%; font-family: 'Century Gothic', sans-serif; color: black; background: #fcfdfe;">________________________________________________________________________________________________________________________________________________________________________</span></span><br></p><p class="MsoNormal" style="margin: 0px;" data-mce-style="margin: 0px;"><span style="font-size: 11pt;" data-mce-style="font-size: 11pt;"><span style="line-height: 115%; font-family: 'Century Gothic', sans-serif; color: black; background: #fcfdfe;" data-mce-style="line-height: 115%; font-family: 'Century Gothic', sans-serif; color: black; background: #fcfdfe;"><br data-mce-bogus="1"></span></span></p><p class="MsoNormal" style="margin: 0px;" data-mce-style="margin: 0px;"><span style="font-size: 11pt;" data-mce-style="font-size: 11pt;"><span style="line-height: 115%; font-family: 'Century Gothic', sans-serif; color: black; background: #fcfdfe;" data-mce-style="line-height: 115%; font-family: 'Century Gothic', sans-serif; color: black; background: #fcfdfe;"><br data-mce-bogus="1"></span></span></p><p class="MsoNormal" style="margin: 0px;" data-mce-style="margin: 0px;"><span style="font-size: 11pt;" data-mce-style="font-size: 11pt;"><span style="line-height: 115%; font-family: 'Century Gothic', sans-serif; color: black; background: #fcfdfe;" data-mce-style="line-height: 115%; font-family: 'Century Gothic', sans-serif; color: black; background: #fcfdfe;"> <!--StartFragment--><span style="color: #000000; font-family: 'trebuchet ms', sans-serif; font-size: 14.6667px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: #fcfdfe; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;" data-mce-style="color: #000000; font-family: 'trebuchet ms', sans-serif; font-size: 14.6667px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: #fcfdfe; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">Thanks again!</span><!--EndFragment--></span></span></p><div style="clear: both;" data-mce-style="clear: both;"><br></div><span style="font-size: 11pt;" data-mce-style="font-size: 11pt;"><!--EndFragment--> </span></div><div><br></div><div data-marker="__SIG_POST__">--</div><div><div><span style="font-size: 10pt; font-family: 'comic sans ms' , 'comic sans' , sans-serif;" data-mce-style="font-size: 10pt; font-family: 'comic sans ms' , 'comic sans' , sans-serif;">Jessica Wilhoite</span></div><div><span style="font-size: 10pt; font-family: 'comic sans ms' , 'comic sans' , sans-serif;" data-mce-style="font-size: 10pt; font-family: 'comic sans ms' , 'comic sans' , sans-serif;">Assistant Director/Youth Services Librarian</span></div><div><span style="font-size: 10pt; font-family: 'comic sans ms' , 'comic sans' , sans-serif;" data-mce-style="font-size: 10pt; font-family: 'comic sans ms' , 'comic sans' , sans-serif;">Romulus Public Library </span><br><span style="font-size: 10pt; font-family: 'comic sans ms' , 'comic sans' , sans-serif;" data-mce-style="font-size: 10pt; font-family: 'comic sans ms' , 'comic sans' , sans-serif;">11121 Wayne Rd. </span><br><span style="font-size: 10pt; font-family: 'comic sans ms' , 'comic sans' , sans-serif;" data-mce-style="font-size: 10pt; font-family: 'comic sans ms' , 'comic sans' , sans-serif;">Romulus, MI 48174 </span><br><span style="font-size: 10pt; font-family: 'comic sans ms' , 'comic sans' , sans-serif;" data-mce-style="font-size: 10pt; font-family: 'comic sans ms' , 'comic sans' , sans-serif;">(734) 942-7589 </span></div><div><br><span style="font-size: 10pt; font-family: 'comic sans ms' , 'comic sans' , sans-serif;" data-mce-style="font-size: 10pt; font-family: 'comic sans ms' , 'comic sans' , sans-serif;"><em>Serving Romulus and Huron Township</em></span></div></div></div></body></html>