09:59:27 From Stefanie Furge : Hi all! I'm keeping my video off because there are 3 of us competing for video bandwidth at my house today! :-) 09:59:46 From Stefanie Furge : Cromaine is moving to Curbside only again tomorrow. :-( 09:59:56 From Kelly Rembert - Southfield Library : Stefanie I understand bandwidth issues 09:59:56 From LIZ BREED : Welcome everyone! 10:00:47 From jeff milo (ferndale library) : Hello 10:02:00 From Heather McCausland, NTAL : Good morning 10:06:24 From Karen Woodworth : what's the definition of "content marketing"? 10:06:43 From Kelly Rembert - Southfield Library : We are starting a content marketing campaign soon around our mission - We help people succeed 10:07:13 From Trevor Winn : At CIDL we recently had an intentional campaign to raise awareness of our Tutor.com subscription, which included FB ads and print marketing and mailings. 10:09:15 From Heather : Will we be able to get a copy of the slides after this meeting? Would be nice to have them for reference when making our own plans 10:09:35 From Heather : Thank you! 10:10:08 From Lyon Twp Library : I second that! Thank you. 10:19:50 From Katie Rothley, LYON : Do you have an example of a strategy? 10:19:53 From Katie Rothley, LYON : something that you use? 10:20:02 From Katie Rothley, LYON : great thanks! 10:20:36 From Katie Rothley, LYON : This is fantastic. thank you so much for working on all of this. 10:22:48 From Heather McCausland, NTAL : These will be great resources, thank you so much! 10:25:04 From Katie Rothley, LYON : I totally understand that. 10:25:19 From Kelly Rembert - Southfield Library : It is hard to limit it but something important 10:37:53 From Kelly Rembert - Southfield Library : Thank you for making them customizable! 10:38:22 From Stefanie Furge : Yay! Love the copy/paste social media posts! 10:42:51 From Trevor Winn : Are press releases still relevat? I don't see them used much anymore 10:42:58 From Trevor Winn : relevant* 10:43:21 From Stefanie Furge : We have a radio station and an online news source in our area that will still share our news. 10:43:25 From jeff milo (ferndale library) : They've worked for us 10:43:47 From Katie Rothley, LYON : I mostly see the State of Michigan departments using them 10:43:57 From Mary Short : We use them for our local media and have a lot of good response 10:45:21 From Mary Short : It can be a door opener. 10:45:31 From Stefanie Furge : I will say I take out most of the "formalities" and make it as concise as possible. 10:46:16 From Trevor Winn : Thanks Mary! We definitely don't have media that are in our direct area, and the local paper is easier to contact 10:49:58 From Katie Rothley, LYON : yeah thank you!!! 10:52:18 From Stefanie Furge : I think most can relate to being "the one-man wolf pack of marketing!" :-D 10:52:29 From Katie Rothley, LYON : me too 10:52:43 From Kelly Rembert - Southfield Library : Do you find it's better to stick to one theme for a bit or to mix up a few themes - i.e. focus on students for Jan & Feb and then seniors in March & April - or to mix them up throughout the months? 10:52:56 From Stefanie Furge : Good question Kelly! 10:53:27 From Katie Rothley, LYON : I record my scheduled future posts and content. But I haven't gone back and tracked engagement 10:53:40 From Katie Rothley, LYON : it's mostly planning for me 10:53:52 From Katie Rothley, LYON : it feels like there isn't enough time for everything 10:54:46 From Mary Short : This is excellent, Liz. I will definitely use this. Thank you. 10:54:52 From Katie Rothley, LYON : Kelly had a question! 10:55:04 From Hilary Savage, Belleville : I've found that pulling the stats at the end of the month and taking a look at engagement gives me a good idea of what's working and what isn't. It only takes about 10 minutes and I can fold it in with the other monthly stats-pulling. 10:56:12 From Katie Rothley, LYON : that's a good idea Hilary. I don't typically do any stats, except followers on social media, so I don't normally think about it, but I've got to start doing it. 10:57:05 From Sharon Crotser-Toy : I'm sorry I just arrived! Has this been recorded? 10:57:22 From Katie Rothley, LYON : I think different demographics get on social media at different times 10:57:36 From Stefanie Furge : I like to mix it up...different themes, different channels, different times. 10:57:38 From Katie Rothley, LYON : I think it's better to target audiencse and mix it up 10:57:58 From Erin Clarke : I've been focusing on different resources each month 10:58:16 From Katie Rothley, LYON : I wouldn't want to miss anyone by only focusing on one theme for too long. 10:58:17 From Erin Clarke : like tumblebooks for picture book month 10:58:32 From Katie Rothley, LYON : I think for content marketing you have to provide the problem and then a clear and simple solution with a resource 10:58:41 From Katie Rothley, LYON : instead of saying here this is 10:59:38 From Katie Rothley, LYON : "why you should use this" or this is for this solution 10:59:44 From Stefanie Furge : With high schools having to go remote, I'm going to focus on resources for them for the next 3 weeks. Sometimes the times dictate the path! 11:00:02 From Katie Rothley, LYON : yeah, we have to compete with Google for that 11:00:40 From Katie Rothley, LYON : I know we get more 30+ aged adults than teens 11:00:43 From Katie Rothley, LYON : on facebook 11:00:55 From Trevor Winn : I've found that presenting solutions to specific problems or information needs is a good way to complete with free resources 11:01:15 From Stefanie Furge : Yes Trevor, good idea! 11:01:32 From Katie Rothley, LYON : yeah trevor. That's why when I advertise Consumer Reports, I always present one product that people are most likely to search for and buy 11:02:41 From Katie Rothley, LYON : It's really difficult to market Morningstar Investment Research Center because it's such a difficult resource to use and it's intimidating. I like the retirement bent, or the college tuition savings calculator, or stocks and portfolios 11:03:22 From Katie Rothley, LYON : Or Reference Solutions 11:03:50 From Katie Rothley, LYON : that's awesome 11:04:07 From Katie Rothley, LYON : yeah how much you need to save for colelge 11:04:29 From Katie Rothley, LYON : I wish they were more user friendly 11:04:45 From Stefanie Furge : This was so helpful Liz...and timely! 11:04:52 From LIZ BREED : Thanks every one! 11:04:54 From Becky : Thank you! 11:04:56 From Trevor Winn : Thanks liz!! 11:05:06 From Katie Rothley, LYON : thank you! 11:05:15 From Becky : I am not getting emails. 11:05:18 From Erin Clarke : how do we get on the list 11:05:26 From Mary Short : Thank you! 11:05:27 From LIZ BREED : Here's that URL for the slides: 11:05:28 From LIZ BREED : https://docs.google.com/presentation/d/1fqbsW5ZF9AtyNL-S-GaTS9ZHhPnRwJ5yiglyuaGgFBI/edit?usp=sharing 11:05:32 From Kelly Rembert - Southfield Library : krembert@southfieldlibrary.org 11:05:51 From Sharon Crotser-Toy : Thanks so much! This was so inspiring, even for just the 10 minutes I was able to catch! 11:05:51 From LIZ BREED : If you have any MeL questions, feel free to reach out anytime... breedl@michigan.gov 11:06:17 From Heather : Thank you! 11:06:22 From Heather : This was incredibly helpful! 11:06:34 From Hilary Savage, Belleville : Thank you. 11:06:42 From Karen Woodworth : Thanks! Great session.