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<div class="WordSection1">
<p class="MsoNormal">Greetings all,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">The Niche <a href="https://gcc01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fmy.nicheacademy.com%2Fstaffskills&data=02%7C01%7CNorrisS2%40michigan.gov%7C3005842fd0194e90d47a08d8024f6ebe%7Cd5fb7087377742ad966a892ef47225d1%7C0%7C0%7C637261887462103205&sdata=3qyXNkAxXw3erx1ZXN8Bqok8y1TbiV6yaotiygqlxkY%3D&reserved=0">
Staff Skills Academy</a> from the Library of Michigan has seen an increase in users of well over 100% in the past month. It’s catching on!<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoListParagraph" style="margin-left:0in;mso-list:l0 level1 lfo4">We’ve expanded
<a href="https://my.nicheacademy.com/staffskills?category=3722">Disaster Preparedness</a> resources including four courses from the Pioneer Library System. If you need COVID-specific information, please see the links below:<o:p></o:p></li></ul>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal" style="margin-left:.75in"><a href="https://gcc01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fmy.nicheacademy.com%2Fstaffskills%2Fcourse%2F14948&data=02%7C01%7CNorrisS2%40michigan.gov%7C3005842fd0194e90d47a08d8024f6ebe%7Cd5fb7087377742ad966a892ef47225d1%7C0%7C0%7C637261887462143031&sdata=draS1GGjb56oY6LgEhzqDJ4ohsfTfOCIz1N9j13M8Ro%3D&reserved=0">We
Are Open During COVID-19: Serving Your Community Via Your Website</a><o:p></o:p></p>
<p class="MsoListParagraph" style="margin-left:1.25in;text-indent:-.25in;mso-list:l3 level1 lfo2">
<![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>Featuring Tracy Logan-Walker, Cadillac-Wexford Public Library and Laurie Golden, Canton Public Library<o:p></o:p></p>
<p class="MsoNormal" style="margin-left:.75in"><o:p> </o:p></p>
<p class="MsoNormal" style="margin-left:.75in"><a href="https://gcc01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fmy.nicheacademy.com%2Freopening&data=02%7C01%7CNorrisS2%40michigan.gov%7C3005842fd0194e90d47a08d8024f6ebe%7Cd5fb7087377742ad966a892ef47225d1%7C0%7C0%7C637261887462152994&sdata=xZ8wqsSCWM%2Fn6RdrVkqeg8RJdTDaxZYNwnFdR9bbl0Y%3D&reserved=0">Re-opening
Lives Academy</a><o:p></o:p></p>
<p class="MsoListParagraph" style="margin-left:1.25in;text-indent:-.25in;mso-list:l3 level1 lfo2">
<![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>A growing, national COVID-19 specific resource set for library staff
<o:p></o:p></p>
<p class="MsoListParagraph" style="margin-left:1.25in"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoListParagraph" style="margin-left:0in;mso-list:l0 level1 lfo4">Want to see some of the more popular micro-learning courses? Check these out:<o:p></o:p></li></ul>
<p class="MsoNormal"><o:p> </o:p></p>
<ul style="margin-top:0in" type="disc">
<ul style="margin-top:0in" type="disc">
<li class="MsoListParagraph" style="color:black;margin-left:0in;mso-list:l1 level2 lfo5">
<a href="https://my.nicheacademy.com/staffskills/course/12671">De-escalation - Recognizing and Responding to Tense Situations</a><o:p></o:p></li><li class="MsoListParagraph" style="color:black;margin-left:0in;mso-list:l1 level2 lfo5">
<a href="https://my.nicheacademy.com/staffskills/course/12814">De-Escalation - Skills and Practice</a><o:p></o:p></li><li class="MsoListParagraph" style="color:black;margin-left:0in;mso-list:l1 level2 lfo5">
<a href="https://my.nicheacademy.com/staffskills/course/6943">Cataloging (from the Pioneer Library System) [30 Mins.]</a><o:p></o:p></li><li class="MsoListParagraph" style="color:black;margin-left:0in;mso-list:l1 level2 lfo5">
<a href="https://my.nicheacademy.com/staffskills/course/2122">How To Handle Angry Customers</a><o:p></o:p></li><li class="MsoListParagraph" style="color:black;margin-left:0in;mso-list:l1 level2 lfo5">
<a href="https://my.nicheacademy.com/staffskills/course/1981">Customer Service Strategies</a><o:p></o:p></li><li class="MsoListParagraph" style="color:black;margin-left:0in;mso-list:l1 level2 lfo5">
<a href="https://my.nicheacademy.com/staffskills/course/8324">Customer Service</a><o:p></o:p></li></ul>
</ul>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">*Courses do require that you set up a free account. After that, you may take as many courses as you like.
<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><b>The Library of Michigan also features the <a href="https://gcc01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fmy.nicheacademy.com%2Fmichiganlibrary-staff&data=02%7C01%7CNorrisS2%40michigan.gov%7C3005842fd0194e90d47a08d8024f6ebe%7Cd5fb7087377742ad966a892ef47225d1%7C0%7C0%7C637261887462152994&sdata=%2BzAd97y49%2FPus%2FpKpHH1kfDLp7hY6B%2F0%2FzmIFi6ktNw%3D&reserved=0">
MeL eResources Learning Academy</a> with courses specific to MeL materials. Learn how to use eBooks, LearningExpress Library, NoveList, and more. Courses generally do not exceed 15 minutes to complete.<o:p></o:p></b></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Have a great day.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Sonya Schryer Norris<o:p></o:p></p>
<p class="MsoNormal">Library Consultant<o:p></o:p></p>
<p class="MsoNormal">Library of Michigan<o:p></o:p></p>
<p class="MsoNormal">Michigan Department of Education<o:p></o:p></p>
<p class="MsoNormal">517-335-1498<o:p></o:p></p>
<p class="MsoNormal"><a href="mailto:Norriss2@michigan.gov"><span style="color:#0563C1">Norriss2@michigan.gov</span></a><o:p></o:p></p>
<p class="MsoNormal"><b><o:p> </o:p></b></p>
<p class="MsoNormal"><a href="https://michigan.gov/libraryofmichigan"><span style="color:#0563C1">https://michigan.gov/libraryofmichigan</span></a><o:p></o:p></p>
<p class="MsoNormal"><a href="https://mel.org/"><span style="color:#0563C1">https://mel.org</span></a><o:p></o:p></p>
<p class="MsoNormal"><a href="http://michlibrary.org/"><span style="color:#0563C1">http://michlibrary.org</span></a><o:p></o:p></p>
<p class="MsoNormal">I am on temporary lay-off status on Mondays only from May 18 – July 20.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:13.0pt;color:#1F5192">You have the power to shape your future, and the future of all children, by counting everyone in your home in the
<a href="https://gcc01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fmy2020census.gov%2F&data=02%7C01%7CNorrisS2%40michigan.gov%7Ce7ec159400914a99c42d08d7d5c450e1%7Cd5fb7087377742ad966a892ef47225d1%7C0%7C0%7C637212911508123639&sdata=xx6zojNDhjfJla%2F0VwFZ7lWKmBZx7vtJ3Y%2BMUagjNL4%3D&reserved=0">
<span style="color:#0563C1">2020 Census</span></a>.</span></b><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><img border="0" width="286" height="93" style="width:2.975in;height:.9666in" id="Picture_x0020_2" src="cid:image002.png@01D659F5.DF76C210" alt="A close up of a sign
Description automatically generated"><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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