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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link="#0563C1" vlink="#954F72"><div class=WordSection1><p class=MsoNormal>Hello! <o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>The Ypsilanti District Library has an opening for part-time Customer Services Clerk at our Whittaker Road location. Applications are welcomed at the address below, or can be sent to my email.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Lisa<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Klinic Slab Medium";color:#1F497D'>Lisa Hoenig, Director<o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Klinic Slab Medium";color:#1F497D'>Ypsilanti District Library<o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Klinic Slab Medium";color:#1F497D'>5577 Whittaker Road<o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Klinic Slab Medium";color:#1F497D'>Ypsilanti, MI</span><span style='color:#1F497D'> </span><span style='font-family:"Klinic Slab Medium";color:#1F497D'> 48197<o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Klinic Slab Medium";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-family:"Klinic Slab Medium";color:#1F497D'>(734) 879-1300<o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Klinic Slab Medium";color:#1F497D'><a href="http://www.ypsilibrary.org/"><span style='color:blue'>www.ypsilibrary.org</span></a><o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><img border=0 width=131 height=66 id="Picture_x0020_1" src="cid:image001.jpg@01D656AE.1C4FFA30" alt="Small logo for signature"><o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>**<o:p></o:p></p><p class=MsoNormal align=center style='text-align:center'><b><span style='font-size:12.0pt'>YPSILANTI DISTRICT LIBRARY</span></b><b><span style='font-size:12.0pt'><o:p></o:p></span></b></p><p class=MsoNormal align=center style='text-align:center'><b><span style='font-size:12.0pt'>Part-Time Customer Services Clerk II (YDL-Whittaker Road location)<o:p></o:p></span></b></p><p class=MsoNormal align=center style='text-align:center'><span style='font-size:12.0pt'><o:p> </o:p></span></p><p class=MsoNormal><b>DATE: </b>July 10, 2020<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal style='margin-left:1.5in;text-indent:-1.5in'><b>POSITION: </b>Customer Services Clerk II (.5 FTE, 20 hours per week) <o:p></o:p></p><p class=MsoNormal> <o:p></o:p></p><p class=MsoNormal><b>NATURE OF WORK:<o:p></o:p></b></p><p class=MsoNormal>Customer Service duties as assigned by the Customer Services Coordinator. Typical duties may include, but are not limited to:<o:p></o:p></p><h2 style='margin-left:.5in;text-indent:-.25in;mso-list:l1 level1 lfo5'><![if !supportLists]><span style='font-size:11.0pt;font-family:Symbol;font-weight:normal'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;font-weight:normal'>Providing direct customer assistance to library patrons by checking library materials in and out, collecting fines, issuing library cards, etc. <o:p></o:p></span></h2><h2 style='margin-left:.5in;text-indent:-.25in;mso-list:l1 level1 lfo5'><![if !supportLists]><span style='font-size:11.0pt;font-family:Symbol;font-weight:normal'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;font-weight:normal'>Greeting visitors, explaining library services and procedures, and assisting patrons with self-check, printing, copying, scanning, faxing, and use of other library equipment<o:p></o:p></span></h2><h2 style='margin-left:.5in;text-indent:-.25in;mso-list:l1 level1 lfo5'><![if !supportLists]><span style='font-size:11.0pt;font-family:Symbol;font-weight:normal'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;font-weight:normal'>Answering and directing incoming telephone calls<o:p></o:p></span></h2><h2 style='margin-left:.5in;text-indent:-.25in;mso-list:l1 level1 lfo5'><![if !supportLists]><span style='font-size:11.0pt;font-family:Symbol;font-weight:normal'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;font-weight:normal'>Processing patron holds and interlibrary loan materials<o:p></o:p></span></h2><h2 style='margin-left:.5in;text-indent:-.25in;mso-list:l1 level1 lfo5'><![if !supportLists]><span style='font-size:11.0pt;font-family:Symbol;font-weight:normal'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;font-weight:normal'>Handling cash register transactions and deposits with accuracy<o:p></o:p></span></h2><p class=MsoNormal style='margin-left:1.5in;text-indent:-1.5in'><o:p> </o:p></p><p class=MsoNormal><b>QUALIFICATIONS:</b><o:p></o:p></p><p class=MsoListParagraphCxSpFirst style='text-indent:-.25in;mso-list:l0 level1 lfo6'><![if !supportLists]><span style='font-size:11.0pt;font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>High school diploma <o:p></o:p></span></p><p class=MsoListParagraphCxSpMiddle style='text-indent:-.25in;mso-list:l0 level1 lfo6'><![if !supportLists]><span style='font-size:11.0pt;font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>Pleasant, service-oriented demeanor<o:p></o:p></span></p><p class=MsoListParagraphCxSpMiddle style='text-indent:-.25in;mso-list:l0 level1 lfo6'><![if !supportLists]><span style='font-size:11.0pt;font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>Familiarity with computers<o:p></o:p></span></p><p class=MsoListParagraphCxSpLast style='text-indent:-.25in;mso-list:l0 level1 lfo6'><![if !supportLists]><span style='font-size:11.0pt;font-family:Symbol'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'>Experience working with diverse populations<o:p></o:p></span></p><ul style='margin-top:0in' type=disc><li class=MsoNormal style='mso-list:l0 level1 lfo6'>Excellent communication and interpersonal skills <o:p></o:p></li><li class=MsoNormal style='mso-list:l0 level1 lfo6'>Ability to function in a professional manner, work independently, and use good judgment<o:p></o:p></li><li class=MsoNormal style='mso-list:l0 level1 lfo6'>Flexible and dependable<o:p></o:p></li><li class=MsoNormal style='mso-list:l0 level1 lfo6'>Good attention to detail<o:p></o:p></li><li class=MsoNormal style='mso-list:l0 level1 lfo6'>Enthusiastic, positive team player<o:p></o:p></li><li class=MsoNormal style='mso-list:l0 level1 lfo6'>Comfortable working in a fast-paced environment<o:p></o:p></li><li class=MsoNormal style='mso-list:l0 level1 lfo6'>Public library experience preferred<o:p></o:p></li></ul><p class=Default style='margin-left:.5in'><span style='font-size:11.0pt;font-family:"Calibri",sans-serif'> <o:p></o:p></span></p><p class=MsoNormal style='margin-left:1.5in;text-indent:-1.5in'><b>HOURS: <o:p></o:p></b></p><p class=MsoNormal>Part-time, 20 hours per week (including regularly scheduled evenings and weekends).<o:p></o:p></p><p class=MsoNormal style='margin-left:2.0in;text-indent:-.5in'><o:p> </o:p></p><p class=MsoNormal style='margin-left:1.5in;text-indent:-1.5in'><b>SALARY/BENEFITS:<o:p></o:p></b></p><p class=MsoNormal>Hourly wage range $12.71 - $16.58.<span style='font-family:"Futura Std Book",sans-serif'> </span>Pro-rated paid time off and paid holidays. Employer paid retirement contribution after one year of service. This position is part of the AFSCME union bargaining unit. <o:p></o:p></p><p class=MsoNormal style='text-indent:-1.25in'><o:p> </o:p></p><p class=MsoNormal style='margin-left:1.5in;text-indent:-1.5in'><b>TO APPLY: </b>Send resume, cover letter, & application form (available at <span class=MsoHyperlink><a href="http://www.ypsilibrary.org">www.ypsilibrary.org</a></span>)<o:p></o:p></p><p class=MsoNormal style='margin-left:1.5in'>by Saturday, July 25, 2020 to:<o:p></o:p></p><p class=MsoNormal style='margin-left:1.5in'><o:p> </o:p></p><p class=MsoNormal style='margin-left:1.5in;text-indent:-1.5in'> Human Resources or <span class=MsoHyperlink><a href="mailto:lisa@ypsilibrary.org">lisa@ypsilibrary.org</a></span> <o:p></o:p></p><p class=MsoNormal style='margin-left:1.5in'>Ypsilanti District Library<o:p></o:p></p><p class=MsoNormal style='margin-left:1.5in;text-indent:-1.5in'> 5577 Whittaker Road<o:p></o:p></p><p class=MsoNormal style='margin-left:1.5in;text-indent:-1.5in'> Ypsilanti, Michigan 48197<o:p></o:p></p><p class=MsoNormal><i><o:p> </o:p></i></p><p class=MsoNormal><o:p> </o:p></p></div></body></html>