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<p class="MsoNormal"><span style="color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:black"><a href="https://www.milibraries.org/index.php?option=com_jevents&task=icalrepeat.detail&evid=96&Itemid=119&year=2020&month=06&day=18&title=mla-connect-coffee-hour-de-escalation-tactics&uid=04ce929e4ca78049915c418265a1b81d" title="https://www.milibraries.org/index.php?option=com_jevents&task=icalrepeat.detail&evid=96&Itemid=119&year=2020&month=06&day=18&title=mla-connect-coffee-hour-de-escalation-tactics&uid=04ce929e4ca78049915c418265a1b81d">MLA
Connect Coffee Hour: De-escalation Tactics</a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black">Thursday, June 18, 2020<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:black">10:00 am<o:p></o:p></span></p>
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<p style="margin:0in;margin-bottom:.0001pt"><span style="font-size:12.0pt;color:black">Grab a cozy mug of your favorite beverage and join MLA for a discussion about communicating effectively to our patrons and de-escalating situations that may arise during
reopening. How do you enforce a mask policy? How do you hold patrons to new standards for safety? Learn from psychotherapist Casey Coker about best practices for interactions post-COVID.<o:p></o:p></span></p>
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<p style="margin:0in;margin-bottom:.0001pt"><span style="font-size:12.0pt;color:black">Each week we provide a platform for you to ask questions, share ideas, and provide input to other library professionals struggling with the global health crisis, remote work,
and how to prepare for the future.<o:p></o:p></span></p>
<p style="margin:0in;margin-bottom:.0001pt"><span style="font-size:12.0pt;color:black">This coffee hour is free to attend to anyone interested in joining the conversation!<span class="apple-converted-space"> </span>A maximum of 500 attendees can join the live
event.<span class="apple-converted-space"> </span>Registered attendees will receive information and a link to access the meeting on the Zoom platform. A recording of the session will be available on the MLA website for those unable to attend the live event.<span class="apple-converted-space"> <o:p></o:p></span></span></p>
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<p style="margin:0in;margin-bottom:.0001pt"><span style="font-size:12.0pt;color:black">Fill out this short form to register:
<span class="apple-converted-space"> </span><a href="https://us02web.zoom.us/meeting/register/tZIuduyvrTsrEtbAZqQEf-sJ0bKEiRlJIPB7">https://us02web.zoom.us/meeting/register/tZIuduyvrTsrEtbAZqQEf-sJ0bKEiRlJIPB7<span style="font-family:"Arial",sans-serif;color:blue"><br>
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