<div dir="ltr"><div class="gmail_default" style="font-family:verdana,sans-serif;font-size:small;color:#0b5394">Several of you requested that I share responses with you. </div><div class="gmail_default" style="font-family:verdana,sans-serif;font-size:small;color:#0b5394">I didn't get many... my theory is that many of us were working up to getting this off the ground, but didn't actually get it done before the stay home order came out. </div><div class="gmail_default" style="font-family:verdana,sans-serif;font-size:small;color:#0b5394"><br></div><div class="gmail_default" style="font-family:verdana,sans-serif;font-size:small;color:#0b5394">Sharing what I have:</div><div class="gmail_default" style="font-family:verdana,sans-serif;font-size:small;color:#0b5394"><p class="MsoNormal" style="margin:0in 0in 0.0001pt;line-height:normal;background-image:initial;background-position:initial;background-size:initial;background-repeat:initial;background-origin:initial;background-clip:initial;font-size:11pt;font-family:Calibri,sans-serif"><span style="font-size:12pt;font-family:Arial,sans-serif;color:rgb(34,34,34)">We did curbside for a
week, and I expect to offer it entirely or in part when we reopen. While not
everything we did will work for you, since PWPL is a much bigger library, here
is what we did, and a few recommendations.</span></p>

<p class="MsoNormal" style="margin:0in 0in 0.0001pt;line-height:normal;background-image:initial;background-position:initial;background-size:initial;background-repeat:initial;background-origin:initial;background-clip:initial;font-size:11pt;font-family:Calibri,sans-serif"><span style="font-size:12pt;font-family:Arial,sans-serif;color:rgb(34,34,34)"> </span></p>

<p class="MsoNormal" style="margin:0in 0in 0.0001pt;line-height:normal;background-image:initial;background-position:initial;background-size:initial;background-repeat:initial;background-origin:initial;background-clip:initial;font-size:11pt;font-family:Calibri,sans-serif"><span style="font-size:12pt;font-family:Arial,sans-serif;color:rgb(34,34,34)">1. If patrons have
internet access and can place holds online, pull them as normal.</span></p>

<p class="MsoNormal" style="margin:0in 0in 0.0001pt;line-height:normal;background-image:initial;background-position:initial;background-size:initial;background-repeat:initial;background-origin:initial;background-clip:initial;font-size:11pt;font-family:Calibri,sans-serif"><span style="font-size:12pt;font-family:Arial,sans-serif;color:rgb(34,34,34)">2. If patrons do not
have internet access, allow them to call to request books. Sometimes, they may
not know what they want and have vague suggestions. This will end up being a
combination of requests and reader advisory. ("I want two Debbie
Macombers" or "I like books about people, choose something for
me.")</span></p>

<p class="MsoNormal" style="margin:0in 0in 0.0001pt;line-height:normal;background-image:initial;background-position:initial;background-size:initial;background-repeat:initial;background-origin:initial;background-clip:initial;font-size:11pt;font-family:Calibri,sans-serif"><span style="font-size:12pt;font-family:Arial,sans-serif;color:rgb(34,34,34)">3. Normal checkout
limits apply.</span></p>

<p class="MsoNormal" style="margin:0in 0in 0.0001pt;line-height:normal;background-image:initial;background-position:initial;background-size:initial;background-repeat:initial;background-origin:initial;background-clip:initial;font-size:11pt;font-family:Calibri,sans-serif"><span style="font-size:12pt;font-family:Arial,sans-serif;color:rgb(34,34,34)">4. If they have cell
phones, ask that they call when they arrive. (This is similar to the Marquette
Food Co-op's system.)</span></p>

<p class="MsoNormal" style="margin:0in 0in 0.0001pt;line-height:normal;background-image:initial;background-position:initial;background-size:initial;background-repeat:initial;background-origin:initial;background-clip:initial;font-size:11pt;font-family:Calibri,sans-serif"><span style="font-size:12pt;font-family:Arial,sans-serif;color:rgb(34,34,34)">5. If they only have
landlines, ask for an estimated time of arrival or schedule it with them. (This
applies to many of our patrons, who are older.)</span></p>

<p class="MsoNormal" style="margin:0in 0in 0.0001pt;line-height:normal;background-image:initial;background-position:initial;background-size:initial;background-repeat:initial;background-origin:initial;background-clip:initial;font-size:11pt;font-family:Calibri,sans-serif"><span style="font-size:12pt;font-family:Arial,sans-serif;color:rgb(34,34,34)">6. Our holds
notifications consist of a staff member calling people; that did not change.</span></p>

<p class="MsoNormal" style="margin:0in 0in 0.0001pt;line-height:normal;background-image:initial;background-position:initial;background-size:initial;background-repeat:initial;background-origin:initial;background-clip:initial;font-size:11pt;font-family:Calibri,sans-serif"><span style="font-size:12pt;font-family:Arial,sans-serif;color:rgb(34,34,34)">7. Wear a mask and
fresh gloves for each and every curbside interaction.</span></p>

<p class="MsoNormal" style="margin:0in 0in 0.0001pt;line-height:normal;background-image:initial;background-position:initial;background-size:initial;background-repeat:initial;background-origin:initial;background-clip:initial;font-size:11pt;font-family:Calibri,sans-serif"><span style="font-size:12pt;font-family:Arial,sans-serif;color:rgb(34,34,34)">8. I recommend putting
items in a plastic bag to hand to the patron.</span></p>

<p class="MsoNormal" style="margin:0in 0in 0.0001pt;line-height:normal;background-image:initial;background-position:initial;background-size:initial;background-repeat:initial;background-origin:initial;background-clip:initial;font-size:11pt;font-family:Calibri,sans-serif"><span style="font-size:12pt;font-family:Arial,sans-serif;color:rgb(34,34,34)"> </span></p>

<p class="MsoNormal" style="margin:0in 0in 0.0001pt;line-height:normal;background-image:initial;background-position:initial;background-size:initial;background-repeat:initial;background-origin:initial;background-clip:initial;font-size:11pt;font-family:Calibri,sans-serif"><span style="font-size:12pt;font-family:Arial,sans-serif;color:rgb(34,34,34)">We also did curbside
faxing that week. I don't particularly recommend this, as it requires money to
be exchanged.</span></p>

<p class="MsoNormal" style="margin:0in 0in 0.0001pt;line-height:normal;background-image:initial;background-position:initial;background-size:initial;background-repeat:initial;background-origin:initial;background-clip:initial;font-size:11pt;font-family:Calibri,sans-serif"><span style="font-size:12pt;font-family:Arial,sans-serif;color:rgb(34,34,34)"> </span></p>

<p class="MsoNormal" style="margin:0in 0in 0.0001pt;line-height:normal;background-image:initial;background-position:initial;background-size:initial;background-repeat:initial;background-origin:initial;background-clip:initial;font-size:11pt;font-family:Calibri,sans-serif"><span style="font-size:12pt;font-family:Arial,sans-serif;color:rgb(34,34,34)">Jessica Holman</span></p>

<div style="border-top:none;border-right:none;border-left:none;border-bottom:3pt solid windowtext;padding:0in 0in 1pt;background-image:initial;background-position:initial;background-size:initial;background-repeat:initial;background-origin:initial;background-clip:initial">

<p class="MsoNormal" style="margin:0in 0in 0.0001pt;line-height:normal;background-image:initial;background-position:initial;background-size:initial;background-repeat:initial;background-origin:initial;background-clip:initial;border:none;padding:0in;font-size:11pt;font-family:Calibri,sans-serif"><span style="font-size:12pt;font-family:Arial,sans-serif;color:rgb(34,34,34)">Negaunee Public Library</span></p>

</div>

<p class="MsoNormal" style="margin:0in 0in 10pt;line-height:115%;font-size:11pt;font-family:Calibri,sans-serif"> </p>

<p class="MsoNormal" style="margin:0in 0in 0.0001pt;line-height:normal;background-image:initial;background-position:initial;background-size:initial;background-repeat:initial;background-origin:initial;background-clip:initial;font-size:11pt;font-family:Calibri,sans-serif"><span style="font-size:12pt;font-family:Arial,sans-serif;color:rgb(34,34,34)"><br>
We did curbside pickup for 5 days before calling it quits. Here are my
responses:</span></p>

<p class="MsoNormal" style="margin:0in 0in 0.0001pt;line-height:normal;background-image:initial;background-position:initial;background-size:initial;background-repeat:initial;background-origin:initial;background-clip:initial;font-size:11pt;font-family:Calibri,sans-serif"><span style="font-size:12pt;font-family:Arial,sans-serif;color:rgb(34,34,34)"> </span></p>

<p class="MsoNormal" style="margin:0in 0in 10pt 47.25pt;line-height:normal;background-image:initial;background-position:initial;background-size:initial;background-repeat:initial;background-origin:initial;background-clip:initial;font-size:11pt;font-family:Calibri,sans-serif"><span style="font-size:12pt;font-family:Verdana,sans-serif;color:rgb(34,34,34)">1.<span style="font-variant-numeric:normal;font-variant-east-asian:normal;font-stretch:normal;font-size:7pt;line-height:normal;font-family:"Times New Roman"">   </span></span><span style="font-size:12pt;font-family:Verdana,sans-serif">Did you impose
limits on # of titles for pickup/patron?</span><span style="font-size:12pt;font-family:Verdana,sans-serif;color:rgb(80,0,80)"><br>
</span><span style="font-size:12pt;font-family:Verdana,sans-serif;color:black">No. We had enough of our staff still reporting to work that
this wasn't an issue for us; we had time to get them all checked out and
brought to the curbside pretty quickly, even if they had a dozen books.</span><span style="font-size:12pt;font-family:Verdana,sans-serif;color:rgb(34,34,34)"></span></p>

<p class="MsoNormal" style="margin:0in 0in 10pt 47.25pt;line-height:normal;background-image:initial;background-position:initial;background-size:initial;background-repeat:initial;background-origin:initial;background-clip:initial;font-size:11pt;font-family:Calibri,sans-serif"><span style="font-size:12pt;font-family:Verdana,sans-serif;color:rgb(34,34,34)">2.<span style="font-variant-numeric:normal;font-variant-east-asian:normal;font-stretch:normal;font-size:7pt;line-height:normal;font-family:"Times New Roman"">   </span></span><span style="font-size:12pt;font-family:Verdana,sans-serif">Did you have a
family pack, or some other librarian </span><span style="font-size:12pt;font-family:Verdana,sans-serif;color:rgb(80,0,80)">collected set</span><span style="font-size:12pt;font-family:Verdana,sans-serif"> of picture
books by topic to offer families who may not have time to place individual
titles on hold?</span><span style="font-size:12pt;font-family:Verdana,sans-serif;color:rgb(80,0,80)"><br>
</span><span style="font-size:12pt;font-family:Verdana,sans-serif;color:black">We didn't plan for this, but we ended up doing it for a few
patrons! Some of our regulars who don't use Enterprise, but still stop in to
checkout up to 25 kids books each week, called us with some subject ideas, and
our staff hand-picked their books. We were only able to do this is a family
called ahead of time, and then we let them know when the books were
available.</span><span style="font-size:12pt;font-family:Verdana,sans-serif;color:rgb(34,34,34)"></span></p>

<p class="MsoNormal" style="margin:0in 0in 10pt 47.25pt;line-height:normal;background-image:initial;background-position:initial;background-size:initial;background-repeat:initial;background-origin:initial;background-clip:initial;font-size:11pt;font-family:Calibri,sans-serif"><span style="font-size:12pt;font-family:Verdana,sans-serif;color:rgb(34,34,34)">3.<span style="font-variant-numeric:normal;font-variant-east-asian:normal;font-stretch:normal;font-size:7pt;line-height:normal;font-family:"Times New Roman"">   </span></span><span style="font-size:12pt;font-family:Verdana,sans-serif">Any advice on how
to stagger pickup appointments, or how to encourage folks to spread out while
waiting for pickup?</span><span style="font-size:12pt;font-family:Verdana,sans-serif;color:rgb(80,0,80)"><br>
</span><span style="font-size:12pt;font-family:Verdana,sans-serif;color:black">There were times when we got pretty busy, with a line of cars
waiting out front. We don't have a parking lot that abuts our building
like you do thought; maybe you could use cones and signage in your parking lot
to direct curbside pickup patrons? We really encouraged our patrons to call
ahead (sort of like an appointment) but they often just showed up outside and
gave us a call, or knocked on the door. This wasn't really ideal because
sometimes we were trying to locate their holds from the stacks.</span><span style="font-size:12pt;font-family:Verdana,sans-serif;color:rgb(34,34,34)"></span></p>

<p class="MsoNormal" style="margin:0in 0in 10pt 47.25pt;line-height:normal;background-image:initial;background-position:initial;background-size:initial;background-repeat:initial;background-origin:initial;background-clip:initial;font-size:11pt;font-family:Calibri,sans-serif"><span style="font-size:12pt;font-family:Verdana,sans-serif;color:rgb(34,34,34)">4.<span style="font-variant-numeric:normal;font-variant-east-asian:normal;font-stretch:normal;font-size:7pt;line-height:normal;font-family:"Times New Roman"">   </span></span><span style="font-size:12pt;font-family:Verdana,sans-serif">What about your ILS
generated holds notifications? Did you change messages with new instructions
regarding curbside pickup?</span><span style="font-size:12pt;font-family:Verdana,sans-serif;color:rgb(80,0,80)"><br>
</span><span style="font-size:12pt;font-family:Verdana,sans-serif;color:black">No, but I'm so glad you mentioned this. We are considering
returning to curbside pickup as the 'first phase' in our reopening and maybe we
ought to adjust those notifications, too. Good idea!</span><span style="font-size:12pt;font-family:Verdana,sans-serif;color:rgb(34,34,34)"></span></p>

<p class="MsoNormal" style="margin:0in 0in 10pt 47.25pt;line-height:normal;background-image:initial;background-position:initial;background-size:initial;background-repeat:initial;background-origin:initial;background-clip:initial;font-size:11pt;font-family:Calibri,sans-serif"><span style="font-size:12pt;font-family:Verdana,sans-serif;color:rgb(34,34,34)">5.<span style="font-variant-numeric:normal;font-variant-east-asian:normal;font-stretch:normal;font-size:7pt;line-height:normal;font-family:"Times New Roman"">   </span></span><span style="font-size:12pt;font-family:Verdana,sans-serif">Any other helpful
tips, or even things that didn't work for you?</span><span style="font-size:12pt;font-family:Verdana,sans-serif;color:rgb(80,0,80)"><br>
</span><span style="font-size:12pt;font-family:Verdana,sans-serif;color:black">One thing we tried to be really careful with was hygiene safety.
If a patron called to pick up their holds, we always asked them if they were
symptomatic, and if they were, we told them we cannot help them. A lot of
people want to get out of their car and walk to the front door, and we really
tried to discourage this. We also always delivered books to the passenger side
of the vehicle if there was no one seated there. That way we could maintain
distance from the driver (we would wave and motion for them to roll the window
down). Staff also had a glove on in case they would need to open a patron's
door.</span><span style="font-size:12pt;font-family:Verdana,sans-serif;color:rgb(34,34,34)"></span></p>

<p class="MsoNormal" style="margin:0in 0in 0.0001pt;line-height:normal;background-image:initial;background-position:initial;background-size:initial;background-repeat:initial;background-origin:initial;background-clip:initial;font-size:11pt;font-family:Calibri,sans-serif"><span style="font-size:12pt;font-family:Arial,sans-serif;color:rgb(34,34,34)"><br>
We did curbside pickup for 5 days before calling it quits. Here are my
responses:</span></p>

<p class="MsoNormal" style="margin:0in 0in 0.0001pt;line-height:normal;background-image:initial;background-position:initial;background-size:initial;background-repeat:initial;background-origin:initial;background-clip:initial;font-size:11pt;font-family:Calibri,sans-serif"><span style="font-size:12pt;font-family:Arial,sans-serif;color:rgb(34,34,34)"> </span></p>

<p class="MsoNormal" style="margin:0in 0in 10pt 47.25pt;line-height:normal;background-image:initial;background-position:initial;background-size:initial;background-repeat:initial;background-origin:initial;background-clip:initial;font-size:11pt;font-family:Calibri,sans-serif"><span style="font-size:12pt;font-family:Verdana,sans-serif;color:rgb(34,34,34)">1.<span style="font-variant-numeric:normal;font-variant-east-asian:normal;font-stretch:normal;font-size:7pt;line-height:normal;font-family:"Times New Roman"">   </span></span><span style="font-size:12pt;font-family:Verdana,sans-serif">Did you impose
limits on # of titles for pickup/patron?</span><span style="font-size:12pt;font-family:Verdana,sans-serif;color:rgb(80,0,80)"><br>
</span><span style="font-size:12pt;font-family:Verdana,sans-serif;color:black">No. We had enough of our staff still reporting to work that
this wasn't an issue for us; we had time to get them all checked out and
brought to the curbside pretty quickly, even if they had a dozen books.</span><span style="font-size:12pt;font-family:Verdana,sans-serif;color:rgb(34,34,34)"></span></p>

<p class="MsoNormal" style="margin:0in 0in 10pt 47.25pt;line-height:normal;background-image:initial;background-position:initial;background-size:initial;background-repeat:initial;background-origin:initial;background-clip:initial;font-size:11pt;font-family:Calibri,sans-serif"><span style="font-size:12pt;font-family:Verdana,sans-serif;color:rgb(34,34,34)">2.<span style="font-variant-numeric:normal;font-variant-east-asian:normal;font-stretch:normal;font-size:7pt;line-height:normal;font-family:"Times New Roman"">   </span></span><span style="font-size:12pt;font-family:Verdana,sans-serif">Did you have a
family pack, or some other librarian </span><span style="font-size:12pt;font-family:Verdana,sans-serif;color:rgb(80,0,80)">collected set</span><span style="font-size:12pt;font-family:Verdana,sans-serif"> of picture
books by topic to offer families who may not have time to place individual
titles on hold?</span><span style="font-size:12pt;font-family:Verdana,sans-serif;color:rgb(80,0,80)"><br>
</span><span style="font-size:12pt;font-family:Verdana,sans-serif;color:black">We didn't plan for this, but we ended up doing it for a few
patrons! Some of our regulars who don't use Enterprise, but still stop in to
checkout up to 25 kids books each week, called us with some subject ideas, and
our staff hand-picked their books. We were only able to do this is a family
called ahead of time, and then we let them know when the books were
available.</span><span style="font-size:12pt;font-family:Verdana,sans-serif;color:rgb(34,34,34)"></span></p>

<p class="MsoNormal" style="margin:0in 0in 10pt 47.25pt;line-height:normal;background-image:initial;background-position:initial;background-size:initial;background-repeat:initial;background-origin:initial;background-clip:initial;font-size:11pt;font-family:Calibri,sans-serif"><span style="font-size:12pt;font-family:Verdana,sans-serif;color:rgb(34,34,34)">3.<span style="font-variant-numeric:normal;font-variant-east-asian:normal;font-stretch:normal;font-size:7pt;line-height:normal;font-family:"Times New Roman"">   </span></span><span style="font-size:12pt;font-family:Verdana,sans-serif">Any advice on how
to stagger pickup appointments, or how to encourage folks to spread out while
waiting for pickup?</span><span style="font-size:12pt;font-family:Verdana,sans-serif;color:rgb(80,0,80)"><br>
</span><span style="font-size:12pt;font-family:Verdana,sans-serif;color:black">There were times when we got pretty busy, with a line of cars
waiting out front. We don't have a parking lot that abuts our building
like you do thought; maybe you could use cones and signage in your parking lot
to direct curbside pickup patrons? We really encouraged our patrons to call
ahead (sort of like an appointment) but they often just showed up outside and
gave us a call, or knocked on the door. This wasn't really ideal because
sometimes we were trying to locate their holds from the stacks.</span><span style="font-size:12pt;font-family:Verdana,sans-serif;color:rgb(34,34,34)"></span></p>

<p class="MsoNormal" style="margin:0in 0in 10pt 47.25pt;line-height:normal;background-image:initial;background-position:initial;background-size:initial;background-repeat:initial;background-origin:initial;background-clip:initial;font-size:11pt;font-family:Calibri,sans-serif"><span style="font-size:12pt;font-family:Verdana,sans-serif;color:rgb(34,34,34)">4.<span style="font-variant-numeric:normal;font-variant-east-asian:normal;font-stretch:normal;font-size:7pt;line-height:normal;font-family:"Times New Roman"">   </span></span><span style="font-size:12pt;font-family:Verdana,sans-serif">What about your ILS
generated holds notifications? Did you change messages with new instructions
regarding curbside pickup?</span><span style="font-size:12pt;font-family:Verdana,sans-serif;color:rgb(80,0,80)"><br>
</span><span style="font-size:12pt;font-family:Verdana,sans-serif;color:black">No, but I'm so glad you mentioned this. We are considering
returning to curbside pickup as the 'first phase' in our reopening and maybe we
ought to adjust those notifications, too. Good idea!</span><span style="font-size:12pt;font-family:Verdana,sans-serif;color:rgb(34,34,34)"></span></p>

<p class="MsoNormal" style="margin:0in 0in 10pt 47.25pt;line-height:normal;background-image:initial;background-position:initial;background-size:initial;background-repeat:initial;background-origin:initial;background-clip:initial;font-size:11pt;font-family:Calibri,sans-serif"><span style="font-size:12pt;font-family:Verdana,sans-serif;color:rgb(34,34,34)">5.<span style="font-variant-numeric:normal;font-variant-east-asian:normal;font-stretch:normal;font-size:7pt;line-height:normal;font-family:"Times New Roman"">   </span></span><span style="font-size:12pt;font-family:Verdana,sans-serif">Any other helpful
tips, or even things that didn't work for you?</span><span style="font-size:12pt;font-family:Verdana,sans-serif;color:rgb(80,0,80)"><br>
</span><span style="font-size:12pt;font-family:Verdana,sans-serif;color:black">One thing we tried to be really careful with was hygiene safety.
If a patron called to pick up their holds, we always asked them if they were
symptomatic, and if they were, we told them we cannot help them. A lot of
people want to get out of their car and walk to the front door, and we really
tried to discourage this. We also always delivered books to the passenger side
of the vehicle if there was no one seated there. That way we could maintain
distance from the driver (we would wave and motion for them to roll the window
down). Staff also had a glove on in case they would need to open a patron's
door.</span><span style="font-size:12pt;font-family:Verdana,sans-serif;color:rgb(34,34,34)"></span></p>

<p class="MsoNormal" style="margin:0in 0in 10pt;line-height:115%;font-size:11pt;font-family:Calibri,sans-serif">Dillon Geshel</p>

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<p class="MsoNormal" style="border:none;padding:0in;margin:0in 0in 10pt;line-height:115%;font-size:11pt;font-family:Calibri,sans-serif">Portage District Library</p>

</div>

<p class="MsoNormal" style="margin:0in 0in 0.0001pt;line-height:normal;background-image:initial;background-position:initial;background-size:initial;background-repeat:initial;background-origin:initial;background-clip:initial;font-size:11pt;font-family:Calibri,sans-serif"><span style="font-size:13.5pt;color:black">We were able to offer curbside only
for three days after March 16 before the county health department informed us
that we had to stop.  We simply took phone calls for requests and asked
that patrons call as they were pulling up to the library.  Some patrons
just asked us to pull a few movies we thought they’d like.  Others asked
for books by specified authors.  We never had the chance to customize book
sets, but that is a great idea.  We adhered to our limits of 15 items out
at a time and a limit of 5 movies at a time (we did away with movie fees at the
beginning of the year).</span><span style="font-size:14pt;color:black"></span></p>

<p class="MsoNormal" style="margin:0in 0in 0.0001pt;line-height:normal;background-image:initial;background-position:initial;background-size:initial;background-repeat:initial;background-origin:initial;background-clip:initial;font-size:11pt;font-family:Calibri,sans-serif"><span style="font-size:14pt;color:black"> </span></p>

<p class="MsoNormal" style="margin:0in 0in 0.0001pt;line-height:normal;background-image:initial;background-position:initial;background-size:initial;background-repeat:initial;background-origin:initial;background-clip:initial;font-size:11pt;font-family:Calibri,sans-serif"><span style="font-size:14pt;color:black">Mimi Herrington, Director<br>
Bad Axe Area District Library</span></p></div><div><div dir="ltr" class="gmail_signature" data-smartmail="gmail_signature"><div dir="ltr"><div><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div><div dir="ltr"><font face="verdana, sans-serif" color="#0b5394">~ ~ ~ ~ ~ ~ ~ ~ ~ ~<br><b><img src="https://drive.google.com/uc?id=1ZzZraRjjOMT9odAZUBIfN14CZBiJ8qYL&export=download" width="96" height="45"><br></b></font></div><div dir="ltr"><font face="verdana, sans-serif" color="#0b5394"><b>Andrea Ingmire<br>Library Director<br>Peter White Public Library</b><br>(906) 226-4303 (office)<br><span style="font-size:12.8px">(906) 250-0080 (cell)</span><br>(906) 226-1783 (fax)<br><u><a href="http://pwpl.info/" target="_blank">http://pwpl.info/</a></u></font><br></div></div><div dir="ltr"><br></div><div><font face="verdana, sans-serif" color="#0b5394"> <br></font></div></div></div></div></div></div></div></div></div><br></div><br><div class="gmail_quote"><div dir="ltr" class="gmail_attr">On Mon, Apr 13, 2020 at 2:19 PM Andrea Ingmire <<a href="mailto:aingpwpl@gmail.com">aingpwpl@gmail.com</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div dir="ltr"><div class="gmail_default" style="font-family:verdana,sans-serif;font-size:small;color:rgb(11,83,148)">Hi all, </div><div class="gmail_default" style="font-family:verdana,sans-serif;font-size:small;color:rgb(11,83,148)">Looking for feedback from any library who ran a successful curbside pickup process prior to EO 2020-20 when all of that had to cease. </div><div class="gmail_default" style="font-family:verdana,sans-serif;font-size:small;color:rgb(11,83,148)"><br></div><div class="gmail_default" style="font-family:verdana,sans-serif;font-size:small;color:rgb(11,83,148)">I'd love to hear how you addressed these questions: </div><div class="gmail_default" style="font-family:verdana,sans-serif;font-size:small;color:rgb(11,83,148)"><ol><li>Did you impose limits on # of titles for pickup/patron?</li><li>Did you have a family pack, or some other librarian collected set of picture books by topic to offer families who may not have time to place individual titles on hold?</li><li>Any advice on how to stagger pickup appointments, or how to encourage folks to spread out while waiting for pickup?</li><li>What about your ILS generated holds notifications? Did you change messages with new instructions regarding curbside pickup?</li><li>Any other helpful tips, or even things that didn't work for you?</li></ol><div>We were focused on getting previously requested holds out for people, so we didn't get an actual curbside system setup, and I'd like to be ready for offering this as soon as we get the green light to open in some capacity. </div><div><br></div><div>Thanks!</div><div>Andrea</div></div><div><div dir="ltr"><div dir="ltr"><div><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div><div dir="ltr"><font face="verdana, sans-serif" color="#0b5394">~ ~ ~ ~ ~ ~ ~ ~ ~ ~<br><b><img src="https://drive.google.com/uc?id=1ZzZraRjjOMT9odAZUBIfN14CZBiJ8qYL&export=download" width="96" height="45"><br></b></font></div><div dir="ltr"><font face="verdana, sans-serif" color="#0b5394"><b>Andrea Ingmire<br>Library Director<br>Peter White Public Library</b><br>(906) 226-4303 (office)<br><span style="font-size:12.8px">(906) 250-0080 (cell)</span><br>(906) 226-1783 (fax)<br><u><a href="http://pwpl.info/" target="_blank">http://pwpl.info/</a></u></font><br></div></div><div dir="ltr"><br></div><div><font face="verdana, sans-serif" color="#0b5394"> <br></font></div></div></div></div></div></div></div></div></div></div>
</blockquote></div>