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<div class="WordSection1">
<p class="MsoNormal"><span style="font-size:12.0pt;line-height:106%">Greetings!<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;line-height:106%">We have been receiving many inquiries regarding the cancellation of Beginning Workshop. Below you will find answer to the most common questions.<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:0in;margin-bottom:.0001pt;line-height:normal">
<b><span style="font-size:12.0pt;font-family:"Arial",sans-serif">REGISTRATIONS<o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:0in;margin-bottom:.0001pt;line-height:normal">
<span style="font-size:12.0pt;font-family:"Arial",sans-serif">I am an attendee. Do I need to cancel my workshop attendee registration?<o:p></o:p></span></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoNormalCxSpMiddle" style="margin-bottom:0in;margin-bottom:.0001pt;mso-add-space:auto;line-height:105%;mso-list:l6 level1 lfo3">
<span style="font-size:12.0pt;line-height:105%;font-family:"Arial",sans-serif">No. All attendee registrations have been automatically cancelled by LM. There is nothing you need to do regarding your individual attendee conference registration.<o:p></o:p></span></li></ul>
<p class="MsoNormal" style="margin-bottom:0in;margin-bottom:.0001pt;line-height:normal">
<span style="font-size:12.0pt;font-family:"Arial",sans-serif">I am a speaker. Do I need to do anything additional?<o:p></o:p></span></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoNormalCxSpMiddle" style="margin-bottom:0in;margin-bottom:.0001pt;mso-add-space:auto;line-height:105%;mso-list:l6 level1 lfo3">
<span style="font-size:12.0pt;line-height:105%;font-family:"Arial",sans-serif">No. All speaker registrations will be automatically cancelled by LM. There is nothing you need to do regarding your individual speaker conference registration.<o:p></o:p></span></li></ul>
<p class="MsoNormal" style="margin-bottom:0in;margin-bottom:.0001pt;line-height:normal">
<span style="font-size:12.0pt;font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-bottom:0in;margin-bottom:.0001pt;line-height:normal">
<b><span style="font-size:12.0pt;font-family:"Arial",sans-serif">LODGING<o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:0in;margin-bottom:.0001pt;line-height:normal">
<span style="font-size:12.0pt;font-family:"Arial",sans-serif">I am an attendee. Do I need to cancel my hotel room at Shanty Creek Resorts (SCR)?<o:p></o:p></span></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoNormalCxSpMiddle" style="margin-bottom:0in;margin-bottom:.0001pt;mso-add-space:auto;line-height:105%;mso-list:l6 level1 lfo3">
<a name="_Hlk35517490"><span style="font-size:12.0pt;line-height:105%;font-family:"Arial",sans-serif">MAYBE.
<o:p></o:p></span></a></li><ul style="margin-top:0in" type="circle">
<li class="MsoNormalCxSpMiddle" style="margin-bottom:0in;margin-bottom:.0001pt;mso-add-space:auto;line-height:105%;mso-list:l6 level2 lfo3">
<span style="mso-bookmark:_Hlk35517490"><span style="font-size:12.0pt;line-height:105%;font-family:"Arial",sans-serif">Anyone that mailed in a check may call to cancel, and a refund will be sent to them via mail. Be patient please, it has to go through accounting
and will take a while.<o:p></o:p></span></span></li><li class="MsoNormalCxSpMiddle" style="margin-bottom:0in;margin-bottom:.0001pt;mso-add-space:auto;line-height:105%;mso-list:l6 level2 lfo3">
<span style="mso-bookmark:_Hlk35517490"><span style="font-size:12.0pt;line-height:105%;font-family:"Arial",sans-serif">Reservations staff, and all staff at SCR are on lower hours of operation. Please leave a message and you will be contacted.<o:p></o:p></span></span></li><li class="MsoNormalCxSpMiddle" style="margin-bottom:0in;margin-bottom:.0001pt;mso-add-space:auto;line-height:105%;mso-list:l6 level2 lfo3">
<span style="mso-bookmark:_Hlk35517490"><span style="font-size:12.0pt;line-height:105%;font-family:"Arial",sans-serif">Any attendees that are planning to attend the workshop in 2021
<i>do not need to do anything.</i> Your reservation will remain valid for the 2021 event. You are welcome to cancel if you prefer.<o:p></o:p></span></span></li><li class="MsoNormalCxSpMiddle" style="margin-bottom:0in;margin-bottom:.0001pt;mso-add-space:auto;line-height:105%;mso-list:l6 level2 lfo3">
<span style="mso-bookmark:_Hlk35517490"><span style="font-size:12.0pt;line-height:105%;font-family:"Arial",sans-serif">Any rooms that were booked beyond the Group Room Block, for personal use, will need to be rebooked through Reservation if the attendees still
plan to visit Shanty Creek in May of 2020.<o:p></o:p></span></span></li></ul>
<li class="MsoNormalCxSpMiddle" style="margin-bottom:0in;margin-bottom:.0001pt;mso-add-space:auto;line-height:105%;mso-list:l6 level1 lfo3">
<span style="mso-bookmark:_Hlk35517490"><span style="font-size:12.0pt;line-height:105%;font-family:"Arial",sans-serif">You can reach Shanty Creek Resort at (866) 486-7790.<o:p></o:p></span></span></li></ul>
<span style="mso-bookmark:_Hlk35517490"></span>
<p class="MsoNormal" style="margin-bottom:0in;margin-bottom:.0001pt;line-height:normal">
<span style="font-size:12.0pt;font-family:"Arial",sans-serif">I am a presenter. Do I need to cancel my hotel room?<o:p></o:p></span></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoNormalCxSpMiddle" style="margin-bottom:0in;margin-bottom:.0001pt;mso-add-space:auto;line-height:105%;mso-list:l6 level1 lfo3">
<span style="font-size:12.0pt;line-height:105%;font-family:"Arial",sans-serif">MAYBE.
<o:p></o:p></span></li><ul style="margin-top:0in" type="circle">
<li class="MsoNormalCxSpMiddle" style="margin-bottom:0in;margin-bottom:.0001pt;mso-add-space:auto;line-height:105%;mso-list:l6 level2 lfo3">
<span style="font-size:12.0pt;line-height:105%;font-family:"Arial",sans-serif">Anyone that mailed in a check may call to cancel, and a refund will be sent to them via mail. Be patient please, it has to go through accounting and will take a while.<o:p></o:p></span></li><li class="MsoNormalCxSpMiddle" style="margin-bottom:0in;margin-bottom:.0001pt;mso-add-space:auto;line-height:105%;mso-list:l6 level2 lfo3">
<span style="font-size:12.0pt;line-height:105%;font-family:"Arial",sans-serif">Reservations staff, and all staff at SCR are on lower hours of operation. Please leave a message and you will be contacted.<o:p></o:p></span></li><li class="MsoNormalCxSpMiddle" style="margin-bottom:0in;margin-bottom:.0001pt;mso-add-space:auto;line-height:105%;mso-list:l6 level2 lfo3">
<span style="font-size:12.0pt;line-height:105%;font-family:"Arial",sans-serif">Any attendees that are planning to attend the workshop in 2021
<i>do not need to do anything.</i> Your reservation will remain valid for the 2021 event. You are welcome to cancel if you prefer!<o:p></o:p></span></li><li class="MsoNormalCxSpMiddle" style="margin-bottom:0in;margin-bottom:.0001pt;mso-add-space:auto;line-height:105%;mso-list:l6 level2 lfo3">
<span style="font-size:12.0pt;line-height:105%;font-family:"Arial",sans-serif">Any rooms that were booked beyond the Group Room Block, for personal use, will need to be rebooked through Reservation if the attendees still plan to visit Shanty Creek in May of
2020.<o:p></o:p></span></li></ul>
<li class="MsoNormalCxSpMiddle" style="margin-bottom:0in;margin-bottom:.0001pt;mso-add-space:auto;line-height:105%;mso-list:l6 level1 lfo3">
<span style="font-size:12.0pt;line-height:105%;font-family:"Arial",sans-serif">You can reach Shanty Creek Resort at (866) 486-7790.<o:p></o:p></span></li></ul>
<p class="MsoNormal" style="margin-bottom:0in;margin-bottom:.0001pt;line-height:normal">
<span style="font-size:12.0pt;font-family:"Arial",sans-serif;background:yellow;mso-highlight:yellow"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-bottom:0in;margin-bottom:.0001pt;line-height:normal">
<b><span style="font-size:12.0pt;font-family:"Arial",sans-serif">REFUNDS<o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:0in;margin-bottom:.0001pt;line-height:normal">
<span style="font-size:12.0pt;font-family:"Arial",sans-serif">How/when will I get my refund?<o:p></o:p></span></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoNormalCxSpMiddle" style="margin-bottom:0in;margin-bottom:.0001pt;mso-add-space:auto;line-height:105%;mso-list:l6 level1 lfo3">
<span style="font-size:12.0pt;line-height:105%;font-family:"Arial",sans-serif">Refunds will be processed automatically to the original form of payment (e.g. if a credit card was used, a credit will come back to the card. If a check was written, a refund check
will be sent) for all registrations. Please be patient as we work to ensure that all registrants receive their refunds. <o:p></o:p></span></li></ul>
<p class="MsoNormal" style="margin-bottom:0in;margin-bottom:.0001pt;line-height:normal">
<span style="font-size:12.0pt;font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-bottom:0in;margin-bottom:.0001pt;line-height:normal">
<b><span style="font-size:12.0pt;font-family:"Arial",sans-serif">RESCHEDULING</span></b><span style="font-size:12.0pt;font-family:"Arial",sans-serif"><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:0in;margin-bottom:.0001pt;line-height:normal">
<span style="font-size:12.0pt;font-family:"Arial",sans-serif">Will you be offering sessions online/rescheduling the workshop?<o:p></o:p></span></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoNormalCxSpMiddle" style="margin-bottom:0in;margin-bottom:.0001pt;mso-add-space:auto;line-height:105%;mso-list:l6 level1 lfo3">
<span style="font-size:12.0pt;line-height:105%;font-family:"Arial",sans-serif">No, this year’s Beginning Workshop will not be rescheduled. We have already set the dates for the 2021 workshop and they are May 12-14, 2021.<o:p></o:p></span></li></ul>
<p class="MsoNormal" style="margin-bottom:0in;margin-bottom:.0001pt;line-height:normal">
<span style="font-size:12.0pt;font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-bottom:0in;margin-bottom:.0001pt;line-height:normal">
<b><span style="font-size:12.0pt;font-family:"Arial",sans-serif">WHAT ABOUT MY STATE AID AND CERTIFICATION?<o:p></o:p></span></b></p>
<p class="MsoNormal" style="margin-bottom:0in;margin-bottom:.0001pt;line-height:normal">
<span style="font-size:12.0pt;font-family:"Arial",sans-serif">My library needs me to attend Beginning Workshop in order to receive State Aid in 2021. What should I do?<o:p></o:p></span></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoNormalCxSpMiddle" style="margin-bottom:0in;margin-bottom:.0001pt;mso-add-space:auto;line-height:105%;mso-list:l6 level1 lfo3">
<a name="_Hlk35430238"><span style="font-size:12.0pt;line-height:105%;font-family:"Arial",sans-serif">If your library needs staff attendance at the now canceled 2020 Beginning Workshop in order for your library to receive State Aid in fiscal year 2021, please
review the </span></a><span style="mso-bookmark:_Hlk35430238"></span><a href="https://www.michigan.gov/documents/libraryofmichigan/State_Aid_to_Public_Libraries_Application_Process_544008_7.pdf" target="_blank"><span style="mso-bookmark:_Hlk35430238"><span style="font-size:12.0pt;line-height:105%;font-family:"Arial",sans-serif">State
Aid to Public Libraries Application Process</span></span><span style="mso-bookmark:_Hlk35430238"></span></a><span style="mso-bookmark:_Hlk35430238"><span style="font-size:12.0pt;line-height:105%;font-family:"Arial",sans-serif"> for information on submitting
a waiver request. We will also be contacting libraries that find themselves in this situation and are happy to answer any questions on the certification and State Aid process. </span></span><span style="font-size:12.0pt;line-height:105%;font-family:"Arial",sans-serif">The
2021 Beginning Workshop has already been scheduled May 12-14, 2021 at the Shanty Creek Resort and Spa. Please mark your calendars.
<o:p></o:p></span></li></ul>
<p class="MsoNormal" style="margin-bottom:0in;margin-bottom:.0001pt;line-height:normal">
<span style="font-size:12.0pt;font-family:"Arial",sans-serif">Will waivers related to a library staff member being unable to obtain certification in 2020 because of the event cancellation be processed automatically?
<o:p></o:p></span></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoNormalCxSpMiddle" style="margin-bottom:0in;margin-bottom:.0001pt;mso-add-space:auto;line-height:105%;mso-list:l6 level1 lfo3">
<span style="font-size:12.0pt;line-height:105%;font-family:"Arial",sans-serif">A library will need to submit the waiver to LM. If this is the reason a waiver is needed a waiver will be granted for the year. If your library needed staff attendance at the 2020
Beginning Workshop in order for your library to receive State Aid in fiscal year 2021, please review </span><a href="https://www.michigan.gov/documents/libraryofmichigan/State_Aid_to_Public_Libraries_Application_Process_544008_7.pdf" target="_blank"><span style="font-size:12.0pt;line-height:105%;font-family:"Arial",sans-serif">State
Aid to Public Libraries Application Process</span></a><span style="font-size:12.0pt;line-height:105%;font-family:"Arial",sans-serif"> for information on submitting a waiver request. We will also be contacting libraries that find themselves in this situation
and are happy to answer any questions on the certification process. </span><o:p></o:p></li></ul>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:12.0pt;line-height:106%">This list will be updated as needed at
<a href="https://www.michigan.gov/beginningworkshop">https://www.michigan.gov/beginningworkshop</a>.
<o:p></o:p></span></p>
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