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<p>If the item is found within 3 months and in good condition we will refund the money for the item but not the processing fee ($2 or $5.00). This information is on the Lost/Damaged form we give the patron.</p>
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<div class="pre" style="margin: 0; padding: 0; font-family: monospace">Annette M. Goike<br /> Assistant Director<br /> MacDonald Public Library<br /> 36480 Main St.<br /> New Baltimore, MI 48047<br /> 586-725-0273 x5<br /> <br /><br /></div>
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<p>On 2019-08-14 3:09 pm, Kelli Perkins via Michlib-l wrote:</p>
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<p style="margin-top: 0; margin-bottom: 0;">Similarly to Leighton Twp, the patron may return the item for a refund as long as it is still in the system. We have a regular time period for withdrawal of Lost and Paid items, so when a patron pays for the item, staff will tell them they have x number of months to return it for a refund. After that, and if it's no longer in the system, we do not issue a refund.</p>
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<div><span style="font-family: Corbel, sans-serif;"><span style="font-size: 13px;">Kelli Perkins</span> </span>
<div style="font-family: Calibri,Arial,Helvetica,sans-serif; font-size: 13px;">Collection & Digital Resources Manager</div>
<div style="font-family: Calibri,Arial,Helvetica,sans-serif; font-size: 13px;"><span style="font-family: Corbel, sans-serif;">Herrick District Library</span></div>
<div style="font-family: Calibri,Arial,Helvetica,sans-serif; font-size: 13px;"><span style="font-family: Corbel, sans-serif;">300 S River Ave, Holland MI 49423</span></div>
<div style="font-family: Calibri,Arial,Helvetica,sans-serif; font-size: 13px;"><span style="font-family: Corbel, sans-serif;">616.355.3718</span></div>
<div style="font-family: Calibri,Arial,Helvetica,sans-serif; font-size: 13px;"><span style="font-family: Corbel, sans-serif;">kperkins@herrickdl.org</span></div>
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<div id="divRplyFwdMsg" dir="ltr"><span style="font-size: 11pt; color: #000000; font-family: Calibri, sans-serif;"><strong>From:</strong> michlib-l-bounces@mcls.org <michlib-l-bounces@mcls.org> on behalf of AL Karen McKinnon via Michlib-l <michlib-l@mcls.org><br /> <strong>Sent:</strong> Wednesday, August 14, 2019 12:19:21 PM<br /> <strong>To:</strong> Winter, Donna <dwinter@livoniapubliclibrary.org><br /> <strong>Cc:</strong> Michigan Listserv <michlib-l@mail2.mcls.org><br /> <strong>Subject:</strong> Re: [Michlib-l] Patrons and lost books that have been found</span>
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<div>We will refund the money paid for the item if it is in good condition and it has not been withdrawn from the system.</div>
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<div>Karen McKinnon</div>
<div>Leighton Township Library</div>
<div>Moline MI 49335</div>
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<div><strong>From: </strong>"Winter, Donna via Michlib-l" <michlib-l@mcls.org><br /> <strong>To: </strong>"Amelia Nolan" <anolan@sjcity.com>, "Michigan Listserv" <michlib-l@mail2.mcls.org>, "BERRIEN SPRINGS COMMUNITY LIBRARY" <bsclibrary@comcast.net><br /> <strong>Sent: </strong>Wednesday, August 14, 2019 10:51:24 AM<br /> <strong>Subject: </strong>Re: [Michlib-l] Patrons and lost books that have been found</div>
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<div>Same here.<hr style="display: inline-block; width: 98%;" />
<div id="x_divRplyFwdMsg" dir="ltr"><span style="font-size: 11pt; color: #000000; font-family: Calibri, sans-serif;"><strong>From:</strong> michlib-l-bounces@mcls.org <michlib-l-bounces@mcls.org> on behalf of BERRIEN SPRINGS COMMUNITY LIBRARY via Michlib-l <michlib-l@mcls.org><br /> <strong>Sent:</strong> Wednesday, August 14, 2019 7:25:14 AM<br /> <strong>To:</strong> Amelia Nolan <anolan@sjcity.com>; Amelia Nolan via Michlib-l <michlib-l@mcls.org>; Michigan Listserv <michlib-l@mail2.mcls.org><br /> <strong>Subject:</strong> Re: [Michlib-l] Patrons and lost books that have been found</span>
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<p style="font-size: 12pt; font-family: helvetica,arial,sans-serif; color: #333333;">Hi Amy</p>
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<p style="font-size: 12pt; font-family: helvetica,arial,sans-serif; color: #333333;">Here at BSCL, the patron gets to keep the item they have paid for if they have found it.</p>
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<p style="font-size: 12pt; font-family: helvetica,arial,sans-serif; color: #333333;">Irene (Jones)</p>
<p style="font-size: 12pt; font-family: helvetica,arial,sans-serif; color: #333333;">Berrien Springs Community Library</p>
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<p style="font-size: 12pt; font-family: Arial;"><strong>Donna Winter</strong><br /> <span style="font-size: 11pt;">Assistant Branch Librarian <br /> Livonia Public Library<br /> (734) 466-2675 <br /> dwinter@livoniapubliclibrary.org <br /> <strong><a style="text-decoration: none;" href="http://www.livoniapubliclibrary.org" target="_blank" rel="noopener noreferrer">www.livoniapubliclibrary.org</a></strong></span></p>
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<p style="font-size: 8pt; font-family: ARIAL;">This message is intended only for the use of the individual or entity to which it is addressed, and may contain information that is privileged, confidential, and/or exempt from disclosure under applicable laws. If the reader of the message is not the intended recipient, or the employee or agent responsible for delivering the message to the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this communication in error, please notify us immediately by telephone and/or reply to this e-mail message. Thank you.</p>
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On August 13, 2019 at 2:42 PM Amelia Nolan via Michlib-l <michlib-l@mcls.org> wrote: <br /> <br />
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<p>I'm interested to know how other libraries handle patrons finding lost books that they have already paid for. What is your policy?</p>
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<p><span style="font-family: Helvetica; font-size: medium;"><strong>Amy Nolan</strong></span></p>
<p><strong><span style="font-family: Helvetica; font-size: medium;">Children's Services Supervisor</span></strong></p>
<p><span style="font-family: Helvetica; font-size: medium;"><strong>St. Joseph Public Library</strong></span></p>
<p><span style="font-family: Helvetica; font-size: medium;"><strong>269-983-7167</strong></span></p>
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