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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial","sans-serif";color:#1D2129">Please join the LLAMA Practical and Applied Management Committee on Wednesday, August 21st @ 1pm Eastern Time/12pm Central Time for our latest event.</span><span style="font-size:12.0pt;font-family:"Arial","sans-serif""><o:p></o:p></span></p>
<p style="margin:0in;margin-bottom:.0001pt"><b><span style="font-family:"Arial","sans-serif";color:black"><br>
Practical Management or Practical Magic Webinar - Never-ending Vacancies: Managing Capacity and Demand for Service</span></b><span style="font-family:"Arial","sans-serif""><o:p></o:p></span></p>
<p style="mso-margin-top-alt:0in;margin-right:0in;margin-bottom:12.0pt;margin-left:0in">
<span style="font-family:"Arial","sans-serif";color:black">How do we do it? How do we balance those never-ending vacancies while providing stellar library service? In this month's Practical Management, Deputy Director of Public Services for San José Public
Library, Michelle Ornat, and Interim Associate Dean of Research and Scholarship for the University Library at San José State University, Emily Chan, share how their libraries respond to recruitment and retention issues, prioritize projects and services, and
find opportunities in the challenges. </span><span style="font-family:"Arial","sans-serif";color:#500050"><o:p></o:p></span></p>
<p style="margin:0in;margin-bottom:.0001pt"><span style="font-family:"Arial","sans-serif";color:black">Presenter Info:</span><span style="font-family:"Arial","sans-serif";color:#500050"><o:p></o:p></span></p>
<p style="margin:0in;margin-bottom:.0001pt"><span style="font-family:"Arial","sans-serif";color:black">Michelle Ornat is Deputy Director of Public Services for San José Public Library (SJPL). She oversees public programming and services for SJPL’s Dr. Martin
Luther King Jr. Library, a joint venture with </span><span style="font-family:"Arial","sans-serif";color:#222222">San José State University (SJSU), </span><span style="font-family:"Arial","sans-serif";color:black">24 branch locations, the MakerSpaceShip, the
California Room, technical and access services, and the education and innovation divisions. Prior to this role, Michelle was Assistant Director of Chesapeake Library.</span><span style="font-family:"Arial","sans-serif";color:#500050"><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-size:12.0pt;font-family:"Arial","sans-serif";color:black"><br>
</span><span style="font-size:12.0pt;font-family:"Arial","sans-serif";color:#222222">Emily K. Chan is Interim Associate Dean, Research and Scholarship for the University Library at San José State University (SJSU). She oversees library programs that support
campus instruction, teaching, research, and scholarship: information literacy, reference and research services, scholarly communications, collection development, and outreach. Prior to this role, Emily was the Sciences Librarian and the Scholarly Communications
Librarian at SJSU. She earned Associate Librarian status in 2017. Prior to SJSU, Emily was the Sciences Librarian at University of the Pacific. </span><span style="font-size:12.0pt;font-family:"Arial","sans-serif";color:#500050"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial","sans-serif";color:#222222">This is the next discussion in our Supervisory Conversation series, in which we strive to offer a synchronous forum for all interested participants--regardless
of your membership status in ALA or your position in a library.</span><span style="font-size:12.0pt;font-family:"Arial","sans-serif";color:#500050"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial","sans-serif";color:#222222"> </span><span style="font-size:12.0pt;font-family:"Arial","sans-serif";color:#500050"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial","sans-serif";color:#222222">No registration required. Join in at the designated hour here: </span><span style="font-size:12.0pt;font-family:"Arial","sans-serif";color:#500050"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial","sans-serif""><a href="https://gcc01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwichitastate.zoom.us%2Fj%2F367088386&data=02%7C01%7CMichelle.Ornat%40sjlibrary.org%7C7dabb9a7ba4a475c7ea308d71ff33ccd%7C0fe33be061424f969b8d7817d5c26139%7C0%7C0%7C637013001883807353&sdata=tZ7KDxsmzcVkXCM97rRCPj4Ixe%2FgbFxr35pHmKfttHw%3D&reserved=0" target="_blank"><span style="color:#0563C1">https://wichitastate.zoom.us/j/367088386</span></a>
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial","sans-serif";color:#222222"> </span><span style="font-size:12.0pt;font-family:"Arial","sans-serif";color:#500050"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial","sans-serif";color:#222222">Submit questions or scenarios ahead of time: </span><span class="gmail-m-6737134734277634654gmail-m5517876090066381375msohyperlink"><span style="font-size:12.0pt;font-family:"Arial","sans-serif";color:blue"><a href="https://gcc01.safelinks.protection.outlook.com/?url=https%3A%2F%2Furldefense.proofpoint.com%2Fv2%2Furl%3Fu%3Dhttps-3A__bit.ly_2KlU4jT%26d%3DDwMF-g%26c%3DU0G0XJAMhEk_X0GAGzCL7Q%26r%3D6JlwZTPXLV8ZVpw1PqCAeaBHDg7qe-St0D1-JJMT_zY%26m%3Do4MkaEKjl99u4N9_jUJ3CpTeTtTfPrmdw2MluhRPbUw%26s%3DlaZD_Z7vWai-oRucK3YuUjrIuYX3uICrPquKUGP347U%26e%3D&data=02%7C01%7CMichelle.Ornat%40sjlibrary.org%7C7dabb9a7ba4a475c7ea308d71ff33ccd%7C0fe33be061424f969b8d7817d5c26139%7C0%7C0%7C637013001883807353&sdata=Is2XUbKqjeLZ%2Bq1Y3eKLlZ47Hy0IngnWqjxun%2BNf%2B6o%3D&reserved=0" target="_blank">https://bit.ly/2KlU4jT</a></span></span><span style="font-size:12.0pt;font-family:"Arial","sans-serif";color:#500050"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial","sans-serif";color:#222222"> </span><span style="font-size:12.0pt;font-family:"Arial","sans-serif";color:#500050"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial","sans-serif"">All LLAMA PAM Practical Management or Practical Magic webinars are available on our YouTube channel<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial","sans-serif""><a href="https://gcc01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.youtube.com%2Fchannel%2FUCK6NN5-TByLHOI9Z-23ZLeA&data=02%7C01%7CMichelle.Ornat%40sjlibrary.org%7C7dabb9a7ba4a475c7ea308d71ff33ccd%7C0fe33be061424f969b8d7817d5c26139%7C0%7C0%7C637013001883817344&sdata=Hf196xqS5lhRr2AdQtO8dpuPBuJOd4CdUwjIJH%2FJxZg%3D&reserved=0" target="_blank">https://www.youtube.com/channel/UCK6NN5-TByLHOI9Z-23ZLeA</a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial","sans-serif""><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial","sans-serif";color:black">Sincerely,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial","sans-serif";color:black">Nyama<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial","sans-serif";color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial","sans-serif";color:black">Nyama Y. Reed<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial","sans-serif";color:black">Library Director<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial","sans-serif"">N.Reed@WFBLibrary.org<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial","sans-serif";color:black">414-755-6551 (direct line)<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial","sans-serif";color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial","sans-serif";color:black"><img border="0" width="325" height="162" id="Picture_x0020_1" src="cid:image003.png@01D551C2.A59246F0" alt="WFB Talks No Back Cropped Small"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial","sans-serif";color:black"> <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial","sans-serif";color:black">Whitefish Bay Public Library<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial","sans-serif";color:black">5420 North Marlborough Drive<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial","sans-serif";color:black">Whitefish Bay, WI 53217<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial","sans-serif";color:black">414-964-4380 (main line)<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial","sans-serif";color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><i><span style="font-size:12.0pt;font-family:"Arial","sans-serif";color:green">Our Mission</span></i><span style="font-size:12.0pt;font-family:"Arial","sans-serif";color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><i><span style="font-size:12.0pt;font-family:"Arial","sans-serif";color:green">The Whitefish Bay Public Library, as a cornerstone of the community, is dedicated to connecting people of all ages, inspiring a love of learning and providing
easy access to ideas, information and resources.</span></i><span style="font-size:12.0pt;font-family:"Arial","sans-serif";color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial","sans-serif""><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial","sans-serif"">*Please be advised electronic mail becomes a "public record" as allowed under public record laws when sent or received as part of normal business processes.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial","sans-serif""><o:p> </o:p></span></p>
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