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<p class="MsoNormal">Hi everyone,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">We’re looking to increase our Hoopla usage, as well as adjust our checkout settings and budget caps to meet demand. If your library uses Hoopla, I’d greatly appreciate it if you could answer the following questions:<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l0 level1 lfo1"><![if !supportLists]><span style="mso-list:Ignore">1.<span style="font:7.0pt "Times New Roman"">
</span></span><![endif]>What is your monthly checkout limit per patron on Hoopla?<o:p></o:p></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l0 level1 lfo1"><![if !supportLists]><span style="mso-list:Ignore">2.<span style="font:7.0pt "Times New Roman"">
</span></span><![endif]>Do you limit available items by price? For example, excluding items from the catalog that cost more than $3.99 per checkout, etc.<o:p></o:p></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l0 level1 lfo1"><![if !supportLists]><span style="mso-list:Ignore">3.<span style="font:7.0pt "Times New Roman"">
</span></span><![endif]>How do you typically handle increased demand for Hoopla? For example, from time to time we’ve had to increase the month’s Hoopla budget in response to patrons hitting the daily spending limit, a problem that tends to snowball once it
starts.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Thanks in advance for any feedback! Please reply off-list; I’ll be happy to compile responses for the group if anyone’s interested.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Best,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><b>Alexis Tharp<o:p></o:p></b></p>
<p class="MsoNormal">pronouns: she/her/hers<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Reference Librarian<o:p></o:p></p>
<p class="MsoNormal">William P. Faust Public Library of Westland<o:p></o:p></p>
<p class="MsoNormal"><a href="www.westlandlibrary.org">www.westlandlibrary.org</a><o:p></o:p></p>
<p class="MsoNormal">734-326-6123<o:p></o:p></p>
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