<div dir="ltr"><div class="gmail_quote"><div dir="ltr">Howdy, all -- </div><div dir="ltr"><br></div><div>As summer reading wraps up and your attention turns back to the daily life of the library, you may be reminded of some process, procedure, or practice that isn't working <i>quite </i>the way you hoped. From wanting a more streamlined ILL to rethinking how volunteers are onboarded, these are the pesky problems where you may be thinking, "Gosh, I wish someone would just come in and help us figure this out."</div><div><br></div><div>If this sounds like you, and you're with a 50-mile driving distance of Ann Arbor, you're in luck! The U-M School of Information runs a required course every year in which our graduate student teams engage in consulting with a design thinking-like technique. See the details below.</div><div><br></div><div>(Oh -- every year we hear that you're frustrated that this work is limited to within a 50-mile drive of Ann Arbor. We're flattered ... but we have to set this limit because many of our students lack the transportation and time necessary for longer commutes. Sorry about that! <a href="https://sites.google.com/umich.edu/umsiclientopportunities/home ">Click here</a> to see other opportunities that do not require student travel.)</div><div><br></div><div>Thanks!</div><div>Kristin</div><div><br></div><div dir="ltr"><div><div dir="ltr" class="gmail-m_1986245123166699528gmail_signature"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><br><b><font color="#000000"><font style="font-size:small;font-weight:normal"><b><br></b></font></font></b></div><div dir="ltr"><b><font color="#000000"></font></b><div></div></div></div></div></div></div></div></div></div></div></div></div></div><br><div class="gmail_quote"><div dir="ltr"><div><div dir="ltr" class="gmail-m_1986245123166699528gmail-m_-797386382023539086m_-3232412512158535867m_-5189212960153527265m_1075332627142619122gmail_signature"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div><span id="gmail-m_1986245123166699528gmail-m_-797386382023539086m_-3232412512158535867m_-5189212960153527265m_1075332627142619122gmail-docs-internal-guid-02ad8d40-7fff-93c9-2abc-4b5d9a04b7ee"><font face="verdana, sans-serif"><p dir="ltr" style="line-height:1.656;margin-top:0pt;margin-bottom:0pt"><span style="font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline"><font color="#000000"><span style="white-space:pre-wrap"><br></span></font></span></p><p dir="ltr" style="line-height:1.656;margin-top:0pt;margin-bottom:0pt"><span style="font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline"><font color="#000000"><span style="white-space:pre-wrap">The University of Michigan School of Information (UMSI) is </span></font></span><span style="font-variant-numeric:normal;font-variant-east-asian:normal;color:rgb(0,0,0);font-weight:700;vertical-align:baseline;white-space:pre-wrap">now seeking clients for consulting</span><span style="font-variant-numeric:normal;font-variant-east-asian:normal;color:rgb(0,0,0);vertical-align:baseline;white-space:pre-wrap"> as part of a Fall 2018 course, </span><span style="font-variant-numeric:normal;font-variant-east-asian:normal;color:rgb(0,0,0);font-style:italic;vertical-align:baseline;white-space:pre-wrap">SI 501: Contextual Inquiry & Consulting Foundations</span><span style="font-variant-numeric:normal;font-variant-east-asian:normal;color:rgb(0,0,0);vertical-align:baseline;white-space:pre-wrap">. During this one semester course, master’s degree students work with clients to <b>identify, analyze, and recommend solutions for client problems related to products, services, and information processes</b>. There is no cost to client organizations. </span><br></p><br><p dir="ltr" style="line-height:1.656;margin-top:0pt;margin-bottom:0pt"><span style="color:rgb(0,0,0);font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap">Over the years, SI 501 students have worked with more than 200 partner organizations including corporations, government agencies, non-profit organizations, libraries, and schools. Ideal client projects fit within one of the following categories:</span></p><br><ul style="margin-top:0pt;margin-bottom:0pt"><li dir="ltr" style="list-style-type:disc;color:rgb(0,0,0);font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap;margin-left:11pt"><p dir="ltr" style="line-height:1.656;margin-top:0pt;margin-bottom:0pt"><span style="font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap">Improving or repairing an existing </span><span style="font-style:italic;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap">information or communication process;</span><span style="font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap">  </span></p></li><li dir="ltr" style="list-style-type:disc;color:rgb(0,0,0);font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap;margin-left:11pt"><p dir="ltr" style="line-height:1.656;margin-top:0pt;margin-bottom:0pt"><span style="font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap">Improving or repairing </span><span style="font-style:italic;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap">an existing product or service;</span><span style="font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap">  </span></p></li><li dir="ltr" style="list-style-type:disc;color:rgb(0,0,0);font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap;margin-left:11pt"><p dir="ltr" style="line-height:1.656;margin-top:0pt;margin-bottom:0pt"><span style="font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap">Evaluating </span><span style="font-style:italic;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap">service design</span><span style="font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap">, such as processes for walk-in customers at service desks.</span></p></li></ul><br><p dir="ltr" style="line-height:1.656;margin-top:0pt;margin-bottom:0pt"><span style="color:rgb(0,0,0);font-weight:700;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap">To propose a project for your company or organization, please</span><a href="https://umich-dot-yamm-track.appspot.com/Redirect?ukey=1NBkmtMwPv10Pms7v5tCuurfemyHEkHz7MfU0zfHAUUs-0&key=YAMMID-41506100&link=https%3A%2F%2Fdocs.google.com%2Fforms%2Fd%2Fe%2F1FAIpQLSdhn8zg3FPDtsgomXergRoQsvKe67nM7Hd3M2HlMA83PXltiw%2Fviewform" style="text-decoration-line:none" target="_blank"><span style="color:rgb(0,0,0);font-weight:700;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap"> </span><span style="font-weight:700;font-variant-numeric:normal;font-variant-east-asian:normal;text-decoration-line:underline;vertical-align:baseline;white-space:pre-wrap">complete this very brief form</span></a><span style="color:rgb(0,0,0);font-weight:700;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap"> as soon as possible, and no later than August 24, 2018.</span></p><br><p dir="ltr" style="line-height:1.656;margin-top:0pt;margin-bottom:0pt"><span style="color:rgb(0,0,0);font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap">Following submission, a member of project development team will contact you to develop and refine your project scope during the summer. Please feel free to email with any questions you may have, and share this email widely with others who might be interested. We have provided additional information below, which may be useful for sharing.</span></p><p dir="ltr" style="line-height:1.656;margin-top:0pt;margin-bottom:0pt"><span style="color:rgb(0,0,0);font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap"><br></span></p><p style="line-height:1.656;margin-top:0pt;margin-bottom:0pt"><span style="color:rgb(0,0,0);font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap">You can also view our other client opportunities in UX design, data analysis, social media, library and archives services, and community engagement at <a href="https://umich-dot-yamm-track.appspot.com/Redirect?ukey=1NBkmtMwPv10Pms7v5tCuurfemyHEkHz7MfU0zfHAUUs-0&key=YAMMID-41506100&link=http%3A%2F%2Fumsi.info%2Fclientopportunities" target="_blank">http://umsi.info/clientopportunities</a>.</span></p><br><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="color:rgb(0,0,0);font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap">Thank you!</span></p><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="color:rgb(0,0,0);font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap"><br></span></p><div dir="ltr"><b><font color="#000000"><font style="font-weight:normal"><b>Kelly A. Kowatch</b></font></font></b></div><div dir="ltr"><b><font style="font-weight:normal"><b>Director, Office of Professional and Community Engagement</b></font><div style="font-weight:normal"><b>University of Michigan School of Information (UMSI)</b></div><div style="font-weight:normal">777 North University, Ann Arbor, MI 48104-1611</div><div style="font-weight:normal"><font color="#1155cc"><a href="mailto:umsi.client.engagement@umich.edu" target="_blank">umsi.client.engagement@umich.edu</a></font></div></b></div><br><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="color:rgb(0,0,0);font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap">= = = = = = =</span></p><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="color:rgb(0,0,0);font-weight:700;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap">About SI 501, Contextual Inquiry and Consulting Foundations:</span></p><p dir="ltr" style="line-height:1.38;margin-top:0pt;margin-bottom:0pt"><span style="color:rgb(0,0,0);font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap">This master’s degree level course provides professional training and skill-building in user-centered design via the basic principles of an established process known as “contextual inquiry.” In their capacity as consultants, faculty-coached student teams collect data related to your client project through meetings and interviews with project stakeholders, observations of work practices and information system usage, and examination of artifacts (e.g. physical workspaces, databases, social media accounts, etc.). The student teams then synthesize and analyze this qualitative data, and produce formal reports through which they present their analyses and recommendations for future action. (Student teams will</span><span style="color:rgb(0,0,0);font-style:italic;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap"> not</span><span style="color:rgb(0,0,0);font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap"> be expected to implement solutions as a part of this course, though many will be available the following summer for internships.)</span></p><br><p dir="ltr" style="line-height:1.656;margin-top:0pt;margin-bottom:0pt"><span style="color:rgb(0,0,0);font-weight:700;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap">Clients should meet the following criteria:</span></p><ul style="margin-top:0pt;margin-bottom:0pt"><li dir="ltr" style="list-style-type:disc;color:rgb(0,0,0);font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap;margin-left:11pt"><p dir="ltr" style="line-height:1.656;margin-top:0pt;margin-bottom:0pt"><span style="font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap">Have a product, service, information process, or communication process already in place that needs repair or improvement.</span></p></li><li dir="ltr" style="list-style-type:disc;color:rgb(0,0,0);font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap;margin-left:11pt"><p dir="ltr" style="line-height:1.656;margin-top:0pt;margin-bottom:0pt"><span style="font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap">Be able to provide at least five relevant people who would be willing to be interviewed and observed in person for 60-90 minutes by the student team in September-November, 2018.</span></p></li><li dir="ltr" style="list-style-type:disc;color:rgb(0,0,0);font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap;margin-left:11pt"><p dir="ltr" style="line-height:1.656;margin-top:0pt;margin-bottom:0pt"><span style="font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap">Are within 50 miles of Ann Arbor (preference is given to local projects).</span></p></li><li dir="ltr" style="list-style-type:disc;color:rgb(0,0,0);font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap;margin-left:11pt"><p dir="ltr" style="line-height:1.656;margin-top:0pt;margin-bottom:0pt"><span style="font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap">Can accommodate the timeline below.</span></p></li></ul><br><p dir="ltr" style="line-height:1.656;margin-top:0pt;margin-bottom:0pt"><span style="color:rgb(0,0,0);font-weight:700;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap">Timeline for Fall 2018 clients: </span></p><br><ul style="margin-top:0pt;margin-bottom:0pt"><li dir="ltr" style="list-style-type:disc;color:rgb(0,0,0);font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap"><p dir="ltr" style="line-height:1.656;margin-top:0pt;margin-bottom:0pt"><span style="font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap">Summer 2018: client proposal and refinement of parameters with SI 501 teaching staff</span></p></li><li dir="ltr" style="list-style-type:disc;color:rgb(0,0,0);font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap"><p dir="ltr" style="line-height:1.656;margin-top:0pt;margin-bottom:0pt"><span style="font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap">September/October 2018: initial meeting, interviews and observations</span></p></li><li dir="ltr" style="list-style-type:disc;color:rgb(0,0,0);font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap"><p dir="ltr" style="line-height:1.656;margin-top:0pt;margin-bottom:0pt"><span style="font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap">November 2018: feedback and follow-up interviews</span></p></li><li dir="ltr" style="list-style-type:disc;color:rgb(0,0,0);font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap"><p dir="ltr" style="line-height:1.656;margin-top:0pt;margin-bottom:0pt"><span style="font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap">December 2018: final report and presentation</span></p></li></ul><br><p dir="ltr" style="line-height:1.656;margin-top:0pt;margin-bottom:0pt"><span style="color:rgb(0,0,0);font-weight:700;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap">Problems that affect organizational and communication efficiency and productivity are a good match for student teams:</span></p><br><ul style="margin-top:0pt;margin-bottom:0pt"><li dir="ltr" style="list-style-type:disc;color:rgb(0,0,0);font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap;margin-left:11pt"><p dir="ltr" style="line-height:1.656;margin-top:0pt;margin-bottom:0pt"><span style="font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap">“We have channels for distributing information to our constituents, but the right information isn’t always shared.”</span></p></li><li dir="ltr" style="list-style-type:disc;color:rgb(0,0,0);font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap;margin-left:11pt"><p dir="ltr" style="line-height:1.656;margin-top:0pt;margin-bottom:0pt"><span style="font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap">“We keep adding staff to our service desk, but the lines haven’t gone down.”</span></p></li><li dir="ltr" style="list-style-type:disc;color:rgb(0,0,0);font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap;margin-left:11pt"><p dir="ltr" style="line-height:1.656;margin-top:0pt;margin-bottom:0pt"><span style="font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap">“We have a database, but we aren’t putting in or taking out the information that we need.”</span></p></li><li dir="ltr" style="list-style-type:disc;color:rgb(0,0,0);font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap;margin-left:11pt"><p dir="ltr" style="line-height:1.656;margin-top:0pt;margin-bottom:0pt"><span style="font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap">“A patron ordered a book, and they got it -- but it took weeks to get it to them.”</span></p></li></ul><br><p dir="ltr" style="line-height:1.656;margin-top:0pt;margin-bottom:0pt"><span style="color:rgb(0,0,0);font-weight:700;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap">Examples of past projects:</span></p><br><ul style="margin-top:0pt;margin-bottom:0pt"><li dir="ltr" style="list-style-type:disc;color:rgb(0,0,0);font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap;margin-left:11pt"><p dir="ltr" style="line-height:1.656;margin-top:0pt;margin-bottom:0pt"><span style="font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap">Reviewing a health clinic's telephone queue and voicemail system, with attention to why call abandonment rates are so high.</span></p></li><li dir="ltr" style="list-style-type:disc;color:rgb(0,0,0);font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap;margin-left:11pt"><p dir="ltr" style="line-height:1.656;margin-top:0pt;margin-bottom:0pt"><span style="font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap">Investigating how an online job-matching company could improve retention and engagement of its resume-posting users.</span></p></li><li dir="ltr" style="list-style-type:disc;color:rgb(0,0,0);font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap;margin-left:11pt"><p dir="ltr" style="line-height:1.656;margin-top:0pt;margin-bottom:0pt"><span style="font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap">Exploring how a public library's process to acquire and weed materials among its three branches could be integrated and streamlined.</span></p></li><li dir="ltr" style="list-style-type:disc;color:rgb(0,0,0);font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap;margin-left:11pt"><p dir="ltr" style="line-height:1.656;margin-top:0pt;margin-bottom:0pt"><span style="font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap">Understanding the bottlenecks of a non-profit organizations complex reporting requirements, and how to relieve them.</span></p></li></ul><br><p dir="ltr" style="line-height:1.656;margin-top:0pt;margin-bottom:0pt"><span style="color:rgb(0,0,0);font-weight:700;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap">Client testimonials:</span></p><br><ul style="margin-top:0pt;margin-bottom:0pt"><li dir="ltr" style="list-style-type:disc;color:rgb(0,0,0);font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap;margin-left:11pt"><p dir="ltr" style="line-height:1.656;margin-top:0pt;margin-bottom:0pt"><span style="font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap">A private company: “The team did a good job learning about the context of our company and the challenge we were having, which ultimately allowed them to make recommendations that were relevant and helpful for us.”</span></p></li><li dir="ltr" style="list-style-type:disc;color:rgb(0,0,0);font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap;margin-left:11pt"><p dir="ltr" style="line-height:1.656;margin-top:0pt;margin-bottom:0pt"><span style="font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap">An academic library: “The team did a great job! I appreciate the final report immensely, and really appreciated the production of tangible deliverables I can use.”</span></p></li><li dir="ltr" style="list-style-type:disc;color:rgb(0,0,0);font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap;margin-left:11pt"><p dir="ltr" style="line-height:1.656;margin-top:0pt;margin-bottom:0pt"><span style="font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap">A university service department: “They understood our complex challenges, and came up with some good ideas for us to tackle to improve our communications and relationships with our customers.”</span></p></li><li dir="ltr" style="list-style-type:disc;color:rgb(0,0,0);font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap;margin-left:11pt"><p dir="ltr" style="line-height:1.656;margin-top:0pt;margin-bottom:0pt"><span style="font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap">A non-profit organization: “We have some complex systems very specific to our industry that usually take people a while to catch on to but the students really picked things up quickly.”</span></p></li></ul><br><span style="color:rgb(0,0,0);font-weight:700;font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap">About UMSI</span><span style="color:rgb(0,0,0);font-variant-numeric:normal;font-variant-east-asian:normal;vertical-align:baseline;white-space:pre-wrap">: The University of Michigan School of Information was chartered in 1996 as a new school within the University with the mission to conduct research in, and to teach about, topics at the intersection of people, information, and technology; its roots trace back to 1926 as a library science department. Our award-winning faculty have training in computer science, library science, business, psychology, economics, education, history, and other fields, and they investigate topics ranging from digitization of archival documents to relationships on social media, from data analysis using machine intelligence to the economics of information. The school comprises about 50 faculty, 50 staff, 60 PhD students, 400 professional master’s degree students and 300 bachelor’s degree students.</span></font></span></div><div><br></div></div></div></div></div></div></div></div></div></div></div></div></div><div class="gmail_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</div><br clear="all"><div><br></div>-- <br><div dir="ltr" class="gmail_signature"><div dir="ltr"><div>Kristin Fontichiaro<br>University of Michigan School of Information<br>4427 North Quad<br>105 S. State St.<br>Ann Arbor, MI 48109-1285</div><div><span style="font-size:12.8px">734.647.3593</span><br><a href="http://fontichiaro.com/activelearning" target="_blank">Blog</a> | <a href="https://www.google.com/calendar/selfsched?sstoken=UUFHX1E5cXRtYUVQfGRlZmF1bHR8YmY3NDdlYzA4ZDM2MjFmMzAzMDM2OTA3NGM3NjliMzQ" style="font-size:12.8px" target="_blank">Book an Appointment (school year only) </a></div><div><b><br></b></div><div><b>Projects:</b></div><div><a href="http://michiganmakers.si.umich.edu" target="_blank">Michigan Makers</a> | <a href="http://makinglibraries.si.umich.edu" target="_blank">Making in Michigan Libraries</a> </div><div><a href="http://dataliteracy.si.umich.edu" target="_blank">Data Literacy in High School</a> | <a href="http://ai.umich.edu/portfolio/public-library-management/" target="_blank">Public Library Management MOOC</a><br><br><br><br><br></div></div></div></div>