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--></style></head><body lang="EN-US" link="#0563C1" vlink="#954F72"><div class="WordSection1"><p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Century Gothic",sans-serif">EMPLOYMENT OPPORTUNITY:</span></b></p><p class="MsoNormal"><b><span style="font-family:"Century Gothic",sans-serif">Position: Support Services Supervisor (Customer Service), Permanent Part Time</span></b></p><p class="MsoNormal"><span style="font-size:8.0pt;font-family:"Century Gothic",sans-serif"> </span></p><p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">Direct Job Responsibilities:</span></b></p><p class="MsoListParagraph" style="margin-bottom:0in;margin-bottom:.0001pt;line-height:normal"><span style="font-size:10.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman""> </span></span></span><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">Direct Supervisor for a designated number of Clerks.</span></p><p class="MsoNoSpacing" style="margin-left:.5in"><span style="font-size:10.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman""> </span></span></span><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">Supervises the ordering and management of the Circulation supplies inventory.</span></p><p class="MsoNoSpacing" style="margin-left:.5in"><span style="font-size:10.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman""> </span></span></span><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">Supervises the routine printing and maintenance of the Circulation public documentation supplies.</span></p><p class="MsoNoSpacing" style="margin-left:.5in"><span style="font-size:10.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman""> </span></span></span><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">Supervises the Automatic Sorting Technology machine and software, including their configuration and maintenance, in connection with the IT Department.</span></p><p class="MsoNoSpacing"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif"> </span></p><p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">General Supervisor Responsibilities:</span></b></p><p class="MsoListParagraphCxSpFirst" style="margin-bottom:0in;margin-bottom:.0001pt;line-height:normal"><span style="font-size:10.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman""> </span></span></span><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">Assists Department Head with hiring and training of new employees.</span></p><p class="MsoListParagraphCxSpMiddle" style="margin-bottom:0in;margin-bottom:.0001pt;line-height:normal"><span style="font-size:10.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman""> </span></span></span><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">Assists Department Head in supervising the Support Services Department staff including developing policies and procedures, conducting staff evaluations, maintaining timecards, and scheduling and maintaining appropriate staffing levels within Support Services.</span></p><p class="MsoListParagraphCxSpMiddle" style="margin-bottom:0in;margin-bottom:.0001pt;line-height:normal"><span style="font-size:10.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman""> </span></span></span><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">Performs all duties assigned in the ILS Module accurately and efficiently; problem solves patron and catalog issues; assists staff with problem solving; assists Library patrons while employing the Library’s and City of Novi’s customer service principles.</span></p><p class="MsoListParagraphCxSpMiddle" style="margin-bottom:0in;margin-bottom:.0001pt;line-height:normal"><span style="font-size:10.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman""> </span></span></span><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">Performs workroom duties and other tasks as assigned, including sorting and loading carts for shelving; shelving of materials; shelf reading; processing holds, returns, and other materials from delivery; material processing and maintenance; troubleshooting and maintenance operations of the AST System; and registering cash, check, and credit card transactions.</span></p><p class="MsoListParagraphCxSpMiddle" style="margin-bottom:0in;margin-bottom:.0001pt;line-height:normal"><span style="font-size:10.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman""> </span></span></span><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">Adapts and responds to multiple priorities, interruptions and demands; communicates effectively with patrons, co-workers, and professional colleagues; resolves problem situations and collaborates across departments in a positive manner. </span></p><p class="MsoListParagraphCxSpMiddle" style="margin-bottom:0in;margin-bottom:.0001pt;line-height:normal"><span style="font-size:10.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman""> </span></span></span><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">Retains knowledge and stays up-to-date on current Library policies and procedures.</span></p><p class="MsoListParagraphCxSpMiddle" style="margin-bottom:0in;margin-bottom:.0001pt;line-height:normal"><span style="font-size:10.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman""> </span></span></span><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">Responsible for the overall orderliness of the Library’s collections, display areas, and department areas. Supervises the opening and closing procedures for the Support Services Department.</span></p><p class="MsoListParagraphCxSpLast" style="margin-bottom:0in;margin-bottom:.0001pt;line-height:normal"><span style="font-size:10.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman""> </span></span></span><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">Performs other duties as assigned.</span></p><p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif"> </span></b></p><p class="MsoNoSpacing"><b><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">Job Requirements:</span></b></p><p class="MsoListParagraphCxSpFirst" style="margin-bottom:0in;margin-bottom:.0001pt;line-height:normal"><span style="font-size:10.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman""> </span></span></span><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">High school diploma or equivalent required; Bachelor’s Degree preferred.</span></p><p class="MsoListParagraphCxSpMiddle" style="margin-bottom:0in;margin-bottom:.0001pt;line-height:normal"><span style="font-size:10.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman""> </span></span></span><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">One year supervisory experience required.</span></p><p class="MsoListParagraphCxSpMiddle" style="margin-bottom:0in;margin-bottom:.0001pt;line-height:normal"><span style="font-size:10.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman""> </span></span></span><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">Knowledge of alphabetical, numerical and decimal systems of arrangement.</span></p><p class="MsoListParagraphCxSpMiddle" style="margin-bottom:0in;margin-bottom:.0001pt;line-height:normal"><span style="font-size:10.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman""> </span></span></span><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">Proficient in MS Office, Internet browsers, and other computer related technology.</span></p><p class="MsoListParagraphCxSpMiddle" style="margin-bottom:0in;margin-bottom:.0001pt;line-height:normal"><span style="font-size:10.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman""> </span></span></span><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">Ability to take direction willingly and easily adaptable to change.</span></p><p class="MsoListParagraphCxSpMiddle" style="margin-bottom:0in;margin-bottom:.0001pt;line-height:normal"><span style="font-size:10.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman""> </span></span></span><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">Enthusiastic, positive, friendly and approachable.</span></p><p class="MsoListParagraphCxSpMiddle" style="margin-bottom:0in;margin-bottom:.0001pt;line-height:normal"><span style="font-size:10.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman""> </span></span></span><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">Strong attention to customer service.</span></p><p class="MsoListParagraphCxSpMiddle" style="margin-bottom:0in;margin-bottom:.0001pt;line-height:normal"><span style="font-size:10.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman""> </span></span></span><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">Strong obligation to confidentiality.</span></p><p class="MsoListParagraphCxSpMiddle" style="margin-bottom:0in;margin-bottom:.0001pt;line-height:normal"><span style="font-size:10.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman""> </span></span></span><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">Strong organizational skills and attention to detail.</span></p><p class="MsoListParagraphCxSpMiddle" style="margin-bottom:0in;margin-bottom:.0001pt;line-height:normal"><span style="font-size:10.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman""> </span></span></span><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">Strong verbal, written, and interpersonal communication skills. </span></p><p class="MsoListParagraphCxSpMiddle" style="margin-bottom:0in;margin-bottom:.0001pt;line-height:normal"><span style="font-size:10.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman""> </span></span></span><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">Physical mobility, vision, hearing, and manual dexterity essential.</span></p><p class="MsoListParagraphCxSpMiddle" style="margin-bottom:0in;margin-bottom:.0001pt;line-height:normal"><span style="font-size:10.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman""> </span></span></span><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">Ability to operate a full size vehicle.</span></p><p class="MsoListParagraphCxSpLast" style="margin-bottom:0in;margin-bottom:.0001pt;line-height:normal"><span style="font-size:10.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman""> </span></span></span><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">Maintain physical condition necessary for sitting, standing, bending, and/or walking for extended periods of time; stooping; crouching; reaching; carrying books or boxes of books; pushing book carts; seeing; keyboarding; using the telephone; lifting, pushing, </span></p></div><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif"><br clear="all" style="page-break-before:always"></span><div class="WordSection2"><p class="MsoListParagraphCxSpFirst" style="margin-bottom:0in;margin-bottom:.0001pt;line-height:normal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">pulling or carrying objects weighing up to 50 pounds; push or pull with wheeled cart up to 500 pounds; operating assigned equipment; picking up litter; spreading ice melt.</span></p><p class="MsoListParagraphCxSpLast" style="margin-bottom:0in;margin-bottom:.0001pt;line-height:normal"><span style="font-size:10.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman""> </span></span></span><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">Evening, weekend, and some holiday hours are required.</span></p><p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif"> </span></p><p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">Hours: </span></b><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">28 hours per week</span></p><p class="MsoListParagraphCxSpFirst" style="margin-bottom:0in;margin-bottom:.0001pt;line-height:normal"><span style="font-size:10.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman""> </span></span></span><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">Monday, 3 – 9 p.m.</span></p><p class="MsoListParagraphCxSpMiddle" style="margin-bottom:0in;margin-bottom:.0001pt;line-height:normal"><span style="font-size:10.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman""> </span></span></span><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">Tuesday, 3 – 9 p.m.</span></p><p class="MsoListParagraphCxSpMiddle" style="margin-bottom:0in;margin-bottom:.0001pt;line-height:normal"><span style="font-size:10.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman""> </span></span></span><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">Friday, 9:30 a.m. – 6 p.m.</span></p><p class="MsoListParagraphCxSpLast" style="margin-bottom:0in;margin-bottom:.0001pt;line-height:normal"><span style="font-size:10.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman""> </span></span></span><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">Saturday, 9:30 a.m. – 6 p.m.</span></p><p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif"> </span></p><p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">Salary:</span></b><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif"> $14.31 per hour</span></p><p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif"> </span></p><p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">Benefits:</span></b><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif"> Time benefits (vacation, personal business, holiday, and sick) based on a part-time employee formula.</span></p><p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif"> </span></p><p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">Application: </span></b></p><p class="MsoListParagraphCxSpFirst" style="margin-bottom:0in;margin-bottom:.0001pt;line-height:normal"><span style="font-size:10.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman""> </span></span></span><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">Resume, cover letter and application required </span></p><p class="MsoListParagraphCxSpMiddle" style="margin-bottom:0in;margin-bottom:.0001pt;line-height:normal"><span style="font-size:10.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman""> </span></span></span><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">Available at <span class="MsoHyperlink"><a href="http://www.novilibrary.org/About-Us/Employment-Volunteering.aspx">http://www.novilibrary.org/About-Us/Employment-Volunteering.aspx</a></span></span></p><p class="MsoListParagraphCxSpMiddle" style="margin-bottom:0in;margin-bottom:.0001pt;line-height:normal"><span style="font-size:10.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman""> </span></span></span><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">Send to: Marcia Dominick, Administrative Assistant</span></p><p class="MsoListParagraphCxSpMiddle" style="margin-bottom:0in;margin-bottom:.0001pt;text-indent:.5in;line-height:normal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif"> Novi Public Library</span></p><p class="MsoListParagraphCxSpMiddle" style="margin-bottom:0in;margin-bottom:.0001pt;text-indent:.5in;line-height:normal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif"> 45255 W. Ten Mile Rd.</span></p><p class="MsoListParagraphCxSpMiddle" style="margin-bottom:0in;margin-bottom:.0001pt;text-indent:.5in;line-height:normal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif"> Novi, MI 48375</span></p><p class="MsoListParagraphCxSpLast" style="margin-bottom:0in;margin-bottom:.0001pt;line-height:normal"><span style="font-size:10.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman""> </span></span></span><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">E-mail: <span class="MsoHyperlink"><span style="color:blue"><a href="mailto:mdominick@novilibrary.org"><span style="color:blue">mdominick@novilibrary.org</span></a></span></span></span></p><p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif"> </span></p><p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">Deadline:</span></b><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif"> Tuesday, July 24, 2018 at 5 p.m.</span></p><p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif"> </span></p><p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif"> </span></p><p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif"> </span></p><p class="MsoNormal"><img width="114" height="89" src="cid:image002.jpg@01D4192C.514CF380" align="left" hspace="12" alt="Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: New Logo 1 inch rgb for web"><b><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:#984806">Marcia Dominick</span></b><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:#984806"> | Administrative Assistant </span></p><p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">Novi Public Library |45255 West Ten Mile Road | Novi, MI 48375</span></p><p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif">Phone 248-869-7211|Fax 248-349-6520 |Administration Office 248-869-7204</span></p><p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:#984806"><a href="http://www.novilibrary.org/"><span style="color:#984806">www.novilibrary.org</span></a> </span></p><p class="MsoNormal"><b><i><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:#984806">Inform. Inspire. Include.</span></i></b></p><p class="MsoNormal"> </p></div></body></html>