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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif">Please excuse cross-posting –<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif">We are now receiving new emails to our help desks (RT). Emails sent after 4pm last Friday are slowly being retrieved.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif">HOWEVER, if you sent an email to any of the following since 4pm last Friday, and you do not receive a response by noon tomorrow – can you please resend your email.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif">MeLCat help:
<a href="mailto:melcathelp@mcls.org">melcathelp@mcls.org</a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif">RIDES Assistance form:
<a href="http://mcls.org/rideshelp"><span lang="EN" style="color:blue">http://mcls.org/rideshelp</span></a></span><span lang="EN" style="font-size:10.0pt;font-family:"Arial",sans-serif"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN" style="font-size:10.0pt;font-family:"Arial",sans-serif">MeL Databases:
</span><span lang="EN" style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black"><a href="mailto:meldatabaseshelp@mcls.org">meldatabaseshelp@mcls.org</a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif">Group Purchasing Department:
<a href="mailto:services@mcls.org">services@mcls.org</a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif">Thank you,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif">Sue<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif">Sue Alt<br>
RIDES Coordinator<br>
MeLCat Support Specialist<br>
Midwest Collaborative for Library Services<br>
800-530-9019 ext 143<br>
</span><a href="mailto:alts@mcls.org"><span style="font-size:10.0pt;font-family:"Arial",sans-serif">alts@mcls.org</span></a><span style="font-size:10.0pt;font-family:"Arial",sans-serif"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b>From:</b> rides-bounces@mcls.org [mailto:rides-bounces@mcls.org]
<b>On Behalf Of </b>Sue Alt<br>
<b>Sent:</b> Monday, October 17, 2016 10:26 AM<br>
<b>To:</b> rides@mcls.org; melcat@mcls.org; meldatabases-list@mcls.org; Michlib-l@mcls.org<br>
<b>Subject:</b> [Rides] MeLCat/RIDES/MCLS email<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif">All-<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif">We have discovered what appears to be a glitch in our email.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif">Emails directly to individual addresses work, but if you sent anything to our help desks (RT) they are not coming through.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif">MeLCat help:
</span><a href="mailto:melcathelp@mcls.org"><span style="font-size:10.0pt;font-family:"Arial",sans-serif">melcathelp@mcls.org</span></a><span style="font-size:10.0pt;font-family:"Arial",sans-serif"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif">RIDES Assistance form:
</span><a href="http://mcls.org/rideshelp"><span lang="EN" style="font-size:10.0pt;font-family:"Arial",sans-serif;color:blue">http://mcls.org/rideshelp</span></a><span lang="EN" style="font-size:10.0pt;font-family:"Arial",sans-serif"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN" style="font-size:10.0pt;font-family:"Arial",sans-serif">MeL Databases:
</span><a href="http://mcls.org/meldatabaseshelp"><span lang="EN" style="font-size:10.0pt;font-family:"Arial",sans-serif;color:blue">http://mcls.org/meldatabaseshelp</span></a><span style="font-size:10.0pt;font-family:"Arial",sans-serif"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif">Group Purchasing Department:
</span><a href="mailto:services@mcls.org"><span style="font-size:8.5pt;font-family:"MS Shell Dlg 2",sans-serif">services@mcls.org</span></a><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif">If you sent an email since last Friday to one of these addresses but did *<b>not</b>* receive an instant automated response, we have not gotten your email yet.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif">We are hoping this will be resolved soon and we will respond to all of you as soon as possible.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif">Thanks<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif">Sue<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-size:10.0pt;font-family:"Arial",sans-serif">Sue Alt<br>
RIDES Coordinator<br>
MeLCat Support Specialist<br>
Midwest Collaborative for Library Services<br>
800-530-9019 ext 143<br>
</span><a href="mailto:alts@mcls.org"><span style="font-size:10.0pt;font-family:"Arial",sans-serif">alts@mcls.org</span></a><span style="font-size:10.0pt;font-family:"Arial",sans-serif">
<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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