<div dir="ltr">1. We have a Simple Scan Station (<a href="http://www.simplescanstation.com/">http://www.simplescanstation.com/</a>) in our adult public computer area that is theoretically self-serve. <div>2. We have a traditional fax machine in the staff office area for staff to use or if something were to happen and our Simple Scan was unable to be used.</div><div>3. We urge patrons to use the Simple Scan on their own and ask for help if it's required. I've found that most patrons will ask for help before attempting to use the public fax because they are confused by it or intimidated. </div><div>4. The Simple Scan really is very easy (and also scans to email, USB, and Google Docs), but it is rare that a patron doesn't need help using it. So in terms of staff time saved, maybe not a lot.</div></div><div class="gmail_extra"><br><div class="gmail_quote">On Wed, Sep 28, 2016 at 10:36 AM, Stanczak, Cindy <span dir="ltr"><<a href="mailto:cstanczak@albionlibrary.org" target="_blank">cstanczak@albionlibrary.org</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir="ltr"><span style="font-size:12.8px">We do not have self-service, but it's something we've been looking in to. Frankly, given our experience with our self-serve copier, I'm not sure how much staff time self-serve would save.</span><div><br style="font-size:12.8px"><span style="font-size:12.8px">We keep the fax machine at the front desk and process faxes for patrons. $0.50/first page, $0.25/every page thereafter, no charge for the cover page, which we also offer free of charge. Fax service is heavily utilized by our community.</span></div><div><br style="font-size:12.8px">Cynthia Stanczak<br></div><div class="gmail_extra"><div><div data-smartmail="gmail_signature"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><div dir="ltr"><span style="font-family:arial;font-size:small">Library Director</span></div><div dir="ltr"><span style="font-size:12.8px">Albion District Library</span><div>501 S. Superior St.<br>Albion, MI 49224<br><a href="tel:%28517%29%20629-3993" value="+15176293993" target="_blank">(517) 629-3993</a></div><div><br></div><div><span style="font-size:12.8px">Albion District Library: Transforming Minds, Changing Lives. </span></div><div><span style="font-size:12.8px">Proudly serving our community since 1919.</span></div><div><span style="font-size:12.8px">Online at </span><a href="http://www.albionlibrary.org/" style="font-size:12.8px" target="_blank">www.albionlibrary.org</a><span style="font-size:12.8px">, or find us on Facebook! </span><br></div></div></div></div></div></div></div></div></div></div></div>
<br><div class="gmail_quote">On Tue, Sep 27, 2016 at 3:25 PM, Jaema Berman <span dir="ltr"><<a href="mailto:jberman@tln.lib.mi.us" target="_blank">jberman@tln.lib.mi.us</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">Dear Colleagues, I'm doing a survey to find out how other libraries handle faxes.<br>
1. Do you have self service?<br>
2. Do you keep the fax machine behind the service area where only staff can process it?<br>
3. Do you keep the fax machine in a public area and give patrons a choice of whether they want to do it themselves or get help with it?<br>
4. Any other configurations of fax service?<br>
<br>
Thanks for your input!<br>
Jaema<br>
<br>
<br>
<br>
--<br>
Jaema Berman<br>
Director<br>
Addison Twp. Public Library<br>
1400 Rochester Rd.<br>
Leonard, MI 48367<br>
Phone: <a href="tel:248-628-7180" value="+12486287180" target="_blank">248-628-7180</a><br>
Fax: <a href="tel:248-628-6109" value="+12486286109" target="_blank">248-628-6109</a><br>
<a href="http://www.addisontwp.michlibrary.org" rel="noreferrer" target="_blank">http://www.addisontwp.michlibr<wbr>ary.org</a><br>
<br>
“Today a reader, tomorrow a leader.”<br>
Margaret Fuller<br>
1810-1850<br>
Some books are to be tasted, others to be swallowed, and some few to be chewed and digested. ~ Francis Bacon<br>
<br>
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<br></blockquote></div><br><br clear="all"><div><br></div>-- <br><div class="gmail_signature" data-smartmail="gmail_signature"><div dir="ltr"><span style="font-size:12.8px">Devin Erlandson, MLIS</span><div style="font-size:12.8px">Information Coordinator </div><div style="font-size:12.8px">Allegan District Library</div><div style="font-size:12.8px">269-673-4625</div><div style="font-size:12.8px"><a href="http://alleganlibrary.org/" target="_blank">alleganlibrary.org</a></div></div></div>
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