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<p class="MsoNormal"><font size="2" face="Calibri"><span style="font-size:11.0pt">Hello Everyone.<o:p></o:p></span></font></p>
<p class="MsoNormal"><font size="2" face="Calibri"><span style="font-size:11.0pt"><o:p> </o:p></span></font></p>
<p class="MsoNormal"><font size="2" face="Calibri"><span style="font-size:11.0pt">Please check out the upcoming WebJunction, provided to Michigan libraries by the Library of Michigan! For a complete list of available webinars, visit WebJunction.org.<o:p></o:p></span></font></p>
<p class="MsoNormal"><font size="2" face="Calibri"><span style="font-size:11.0pt"><o:p> </o:p></span></font></p>
<p class="MsoNormal"><font size="2" face="Calibri"><span style="font-size:11.0pt"><b><span style="font-weight:bold">Highlighted content from WebJunction</span></b><o:p></o:p></span></font></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoNormal" style="mso-list:l0 level1 lfo1"><u><font size="2" face="Calibri"><span style="font-size:11.0pt"><a href="http://www.webjunction.org/news/webjunction/tools-for-change-health-fair.html">How to Provide Tools for Change with a Community Health
Fair</a></span></font></u>: the Buffalo & Erie County Library has made a commitment to bringing health and wellness information and services to the community in a non-threatening and enjoyable way. Explore these great ideas for your own library!<o:p></o:p></li><li class="MsoNormal" style="mso-list:l0 level1 lfo1"><font size="2" face="Calibri"><span style="font-size:11.0pt"><a href="http://learn.webjunction.org/course/search.php?search=Dealing+with+Angry+Patrons">Dealing with Angry Patrons</a>: the WebJunction team
recently refreshed the LibraryU course, Dealing with Angry Patrons. No one enjoys having to deal with an angry patron, but with proper preparation and skill development, you can minimize conflict, defuse patron anger and identify the underlying issues. This
course is designed to help you improve your skills using a two-step method for responding to anger, by first dealing with the patron's feelings, then dealing with their problem. Learn more and
<a href="http://learn.webjunction.org/course/search.php?search=Dealing+with+Angry+Patrons">
enroll in this free course today</a>!<o:p></o:p></span></font></li></ul>
<p class="MsoNormal"><font size="2" face="Calibri"><span style="font-size:11.0pt"><o:p> </o:p></span></font></p>
<p class="MsoNormal"><b><font size="2" face="Calibri"><span style="font-size:11.0pt;font-weight:bold">Upcoming Webinars</span></font></b><o:p></o:p></p>
<p class="MsoNormal"><font size="2" face="Calibri"><span style="font-size:11.0pt"> <o:p></o:p></span></font></p>
<p class="MsoNormal"><font size="2" face="Calibri"><span style="font-size:11.0pt">If you can’t attend a live session, all WebJunction webinars are recorded and available for free in the
<a href="http://learn.webjunction.org/">course catalog</a>.<o:p></o:p></span></font></p>
<p class="MsoNormal"><font size="2" face="Calibri"><span style="font-size:11.0pt"><o:p> </o:p></span></font></p>
<p class="MsoNormal"><b><font size="2" face="Calibri"><span style="font-size:11.0pt;font-weight:bold">Above and Beyond: Developing a Culture of Organizational Citizenship<o:p></o:p></span></font></b></p>
<p class="MsoNormal"><font size="2" face="Calibri"><span style="font-size:11.0pt">Wednesday, June 22, 2016<b><span style="font-weight:bold">
</span></b></span></font><font face="Segoe UI Symbol"><span style="font-family:"Segoe UI Symbol",sans-serif">♦</span></font> 3 pm Eastern / 12 pm Pacific <font face="Segoe UI Symbol"><span style="font-family:"Segoe UI Symbol",sans-serif">♦</span></font> 1 hour<o:p></o:p></p>
<p class="MsoNormal"><font size="2" face="Calibri"><span style="font-size:11.0pt">Registration:<u>
<a href="http://www.webjunction.org/events/webjunction/developing-a-culture-of-organizational-citizenship.html">
http://www.webjunction.org/events/webjunction/developing-a-culture-of-organizational-citizenship.html</a></u><o:p></o:p></span></font></p>
<p class="MsoNormal"><b><font size="2" face="Calibri"><span style="font-size:11.0pt;font-weight:bold"><o:p> </o:p></span></font></b></p>
<p class="MsoNormal"><font size="2" face="Calibri"><span style="font-size:11.0pt">A healthy and effective workplace often stems from strong leadership. For supervisors, it’s important to develop a team of individuals who work well together, do what needs to
be done, and help each other succeed. Join us for a dynamic session to learn what it means to develop a healthy organizational culture, with an introduction to the concept of organizational citizenship behavior and its relevance to public libraries. You’ll
learn techniques to build and support a team that is willing and able to go above and beyond, and to help your library succeed.<o:p></o:p></span></font></p>
<p class="MsoNormal"><font size="2" face="Calibri"><span style="font-size:11.0pt"><o:p> </o:p></span></font></p>
<p class="MsoNormal"><font size="2" face="Calibri"><span style="font-size:11.0pt">Presented by:
<b><span style="font-weight:bold">Rachel Rubin</span></b>, MLIS, PhD, Director, Bexley (OH) Public Library.<o:p></o:p></span></font></p>
<p class="MsoNormal"><font size="2" face="Calibri"><span style="font-size:11.0pt">
<o:p></o:p></span></font></p>
<p class="MsoNormal"><b><font size="2" face="Calibri"><span style="font-size:11.0pt;font-weight:bold">Before Bilingual Storytime: The Outreach Bridge to Engaging Latino and Spanish-speaking Families<br>
</span></font></b>Thursday, July 7, 2016<b><span style="font-weight:bold"> </span>
</b><font face="Segoe UI Symbol"><span style="font-family:"Segoe UI Symbol",sans-serif">♦</span></font> 3 pm Eastern / 12 pm Pacific <font face="Segoe UI Symbol"><span style="font-family:"Segoe UI Symbol",sans-serif">♦</span></font> 1 hour<o:p></o:p></p>
<p class="MsoNormal"><font size="2" face="Calibri"><span style="font-size:11.0pt">Registration:<u>
<a href="http://www.webjunction.org/events/webjunction/before-bilingual-storytime.html">
http://www.webjunction.org/events/webjunction/before-bilingual-storytime.html</a></u><o:p></o:p></span></font></p>
<p class="MsoNormal"><b><font size="2" face="Calibri"><span style="font-size:11.0pt;font-weight:bold"><o:p> </o:p></span></font></b></p>
<p class="MsoNormal"><font size="2" face="Calibri"><span style="font-size:11.0pt">If you want to attract Latino and Spanish-speaking families to your library, the instinct is to launch a bilingual or Spanish-language storytime. It’s the “if we build it, they
will come” logic for attracting community members who are not being served by the library. Libraries may be disappointed to discover that it doesn’t necessarily work that way. In this webinar, recognize the critical role that outreach plays in bridging the
gap between Latino and Spanish-speaking families and library services. Hear real-world examples of outreach strategies from librarians who successfully connected with their Latino and Spanish-speaking communities, and learn a basic outreach process that you
can adapt for your own community.<o:p></o:p></span></font></p>
<p class="MsoNormal"><font size="2" face="Calibri"><span style="font-size:11.0pt"><o:p> </o:p></span></font></p>
<p class="MsoNormal"><font size="2" face="Calibri"><span style="font-size:11.0pt">Presented by:<b><span style="font-weight:bold">
<o:p></o:p></span></b></span></font></p>
<p class="MsoNormal"><b><font size="2" face="Calibri"><span style="font-size:11.0pt;font-weight:bold">Katie Scherrer</span></font></b>,
<a href="http://www.connectedcommunitiesconsulting.com/" target="_blank">Connected Communities</a>, consultant and co-author of
<a href="http://www.alastore.ala.org/detail.aspx?ID=11683" target="_blank"><i><span style="font-style:italic">Once Upon a Cuento: Bilingual Storytime in English and Spanish</span></i></a>; and
<b><span style="font-weight:bold">Lauren Simon</span></b>, Community Librarian, <a href="http://www.tualatinoregon.gov/library" target="_blank">
Tualatin Public Library</a><o:p></o:p></p>
<p class="MsoNormal"><font size="2" face="Calibri"><span style="font-size:11.0pt"><o:p> </o:p></span></font></p>
<p class="MsoNormal"><font size="2" face="Calibri"><span style="font-size:11.0pt"><o:p> </o:p></span></font></p>
<p class="MsoNormal"><font size="2" face="Calibri"><span style="font-size:11.0pt">Evette Atkin<o:p></o:p></span></font></p>
<p class="MsoNormal"><font size="2" face="Calibri"><span style="font-size:11.0pt">Continuing Education Coordinator<o:p></o:p></span></font></p>
<p class="MsoNormal"><font size="2" face="Calibri"><span style="font-size:11.0pt">Statewide Library Services<o:p></o:p></span></font></p>
<p class="MsoNormal"><font size="2" face="Calibri"><span style="font-size:11.0pt">Library of Michigan<o:p></o:p></span></font></p>
<p class="MsoNormal"><font size="2" face="Calibri"><span style="font-size:11.0pt"><a href="mailto:atkine@michigan.gov">atkine@michigan.gov</a><o:p></o:p></span></font></p>
<p class="MsoNormal"><font size="2" face="Calibri"><span style="font-size:11.0pt">517.373.3746<o:p></o:p></span></font></p>
<p class="MsoNormal"><font size="2" face="Calibri"><span style="font-size:11.0pt"><o:p> </o:p></span></font></p>
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