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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Apparently there was a glitch in the real-time version of the webinar yesterday, but Dinah Ramirez, our Michigan Gale trainer has recorded it and made it available;
please see her message below. We do apologize for any inconvenience you experienced yesterday when trying to connect. Please let me know if you have any questions.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Thanks very much!<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Deb Biggs Thomas<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">MeL Coordinator, Library of Michigan<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> Ramirez, Dinah [mailto:dinah.ramirez@cengage.com]
<br>
<b>Sent:</b> Thursday, December 11, 2014 9:13 PM<br>
<b>To:</b> Ramirez, Dinah<br>
<b>Cc:</b> BiggThomas, Deb (MDE)<br>
<b>Subject:</b> Webinar Recording Now Available for “Gale Product Updates – Enhancing the User Experience”<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><a name="_MailEndCompose"></a><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"">Hello Again!</span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"">As promised, below is a recording of what we planned to cover during this afternoon’s webinar session. Feel free to watch it at your convenience and you are welcome to share
it with others: </span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""> </span><o:p></o:p></p>
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<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><b><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"">Recording for “Gale Product Updates – Enhancing the User Experience”:</span></b><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"">
<a href="https://cengage.webex.com/cengage/lsr.php?RCID=db51100aa34c2672a110d19fe41b921f">
<span style="font-size:10.0pt;font-family:"Arial","sans-serif"">https://cengage.webex.com/cengage/lsr.php?RCID=db51100aa34c2672a110d19fe41b921f</span></a><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"">You can also access the recording along with other webinar recordings through the MeL Webinar Program page:</span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""> </span><o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:0in;text-indent:-.25in;mso-list:l1 level1 lfo2">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><b><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"">MeL Webinar Program Page (Gale Resources):
</span></b><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""><a href="https://cengage.webex.com/cengage/onstage/g.php?PRID=13faba7fdaf74a78b2b282e8cfe2ca56"><span style="font-size:10.0pt;font-family:"Arial","sans-serif"">https://cengage.webex.com/cengage/onstage/g.php?PRID=13faba7fdaf74a78b2b282e8cfe2ca56</span></a><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""> </span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"">Again, my apologies for the technical difficulties encountered this afternoon and I hope the webinar recording still allows you learn about all the great new enhancements
in our resources! Please feel free to contact me if you have any questions about the webinar content or have questions after watching the webinar. I would be happy to discuss it with you one-on-one. I can be reached at
<a href="mailto:Dinah.Ramirez@cengage.com">Dinah.Ramirez@cengage.com</a> or at 248-672-8310.</span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"">Thanks and take care,</span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"">Dinah</span><o:p></o:p></p>
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<p class="MsoNormal"><b><span style="font-size:7.5pt;font-family:"Verdana","sans-serif";color:#002060">Dinah Ramirez<br>
</span></b><span style="font-size:7.5pt;font-family:"Verdana","sans-serif";color:navy">Implementation & Training Specialist (Midwest Region)</span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:7.5pt;font-family:"Verdana","sans-serif";color:navy">Gale | Cengage Learning</span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:7.5pt;font-family:"Verdana","sans-serif";color:navy">27500 Drake Road, Farmington Hills, MI 48331</span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:7.5pt;font-family:"Verdana","sans-serif";color:#400080">(O) 800.877.4253 x 8047 | (C) 248.672.8310</span><span style="font-size:10.0pt;font-family:"Calibri","sans-serif";color:#400080"> </span><span style="font-size:7.5pt;font-family:"Calibri","sans-serif";color:#400080"> </span><span style="font-size:7.5pt;font-family:"Verdana","sans-serif";color:#400080">|</span><span style="font-size:10.0pt;font-family:"Calibri","sans-serif";color:#400080"> </span><span style="font-size:7.5pt;font-family:"Verdana","sans-serif";color:#400080">(e)
<a href="blocked::mailto:lcorey.beck@cengage.com">dinah.ramirez@cengage.com</a></span><span style="font-size:7.5pt;font-family:"Verdana","sans-serif";color:navy"> |
</span><span style="font-size:7.5pt;font-family:"Verdana","sans-serif";color:#400080"><a href="http://www.gale.cengage.com/"><span style="color:navy">www.gale.cengage.com</span></a></span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Lucida Calligraphy";color:#1F497D">Visit Our
<a href="http://www.cengagesites.com/CL/790/gale-cengage-library-training/">Training Website</a>, for guided tutorials, webinars, and more!</span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">_____________________________________________<br>
<b>From:</b> Ramirez, Dinah <br>
<b>Sent:</b> Thursday, December 11, 2014 5:21 PM<br>
<b>To:</b> Ramirez, Dinah<br>
<b>Cc:</b> BiggsThomas, Deb (MDE) (<a href="mailto:BiggsThomasD@michigan.gov">BiggsThomasD@michigan.gov</a>)<br>
<b>Subject:</b> Technical Difficulties with Today's Webinar: “Gale Product Updates – Enhancing the User Experience”</span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""> </span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""> </span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"">Hello,</span><o:p></o:p></p>
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<div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"">You are receiving this email because you registered for “Gale Product Updates – Enhancing the User Experience” via MeL. Unfortunately, I encountered technical difficulties
shortly after starting the webinar and was unable to restart the webinar in order to continue. I would like to apologize for any inconvenience this may have caused if you tried to join this afternoon. I know your time is very valuable!
</span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""> </span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"">I would like to let you know that I plan to record a version of the webinar this evening and I will notify you via email once it is available. Please feel free to contact
me if you have any questions about the webinar content or have questions after watching the webinar. I would be happy to discuss it with you one-on-one. I can be reached at
<a href="mailto:Dinah.Ramirez@cengage.com">Dinah.Ramirez@cengage.com</a> or at 248-672-8310.</span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""> </span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"">Thanks for understanding and I will be in touch with you again once the recording is available.
</span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""> </span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif"">Dinah</span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif""> </span><o:p></o:p></p>
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<p class="MsoNormal"><b><span style="font-size:7.5pt;font-family:"Verdana","sans-serif";color:#002060">Dinah Ramirez<br>
</span></b><span style="font-size:7.5pt;font-family:"Verdana","sans-serif";color:navy">Implementation & Training Specialist (Midwest Region)</span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:7.5pt;font-family:"Verdana","sans-serif";color:navy">Gale | Cengage Learning</span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:7.5pt;font-family:"Verdana","sans-serif";color:navy">27500 Drake Road, Farmington Hills, MI 48331</span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:7.5pt;font-family:"Verdana","sans-serif";color:#400080">(O) 800.877.4253 x 8047 | (C) 248.672.8310</span><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#400080"> </span><span style="font-size:7.5pt;font-family:"Verdana","sans-serif";color:#400080"> |</span><span style="font-size:10.0pt;font-family:"Arial","sans-serif";color:#400080"> </span><span style="font-size:7.5pt;font-family:"Verdana","sans-serif";color:#400080">(e)
<a href="blocked::mailto:lcorey.beck@cengage.com">dinah.ramirez@cengage.com</a></span><span style="font-size:7.5pt;font-family:"Verdana","sans-serif";color:navy"> |
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