<html><head>
<meta name="Generator" content="Novell Groupwise Client (Version 14.0.1 Build: 117118)">
<meta http-equiv="Content-Type" content="text/html; charset=utf-8"></head>
<body style="font: 10pt/normal Segoe UI; margin: 16px 16px 4px; font-size-adjust: none; font-stretch: normal;"><div class="GroupWiseMessageBody" id="GroupWiseSection_1415029742000_rchartr@cityofeastlansing.com_DB74A0200C150000B7CA7492B4F90DD1_"><div>Hello Everyone,</div><div> </div><div>Quick question: what are your library's policies on sending patrons to a collection agency? How many fines must they owe and for what length of time? Do they only get sent when they have items checked out? That sort of thing.</div><div> </div><div>Thank you in advance!</div><span id="GWSignatureSent" style="padding-right: 0px; padding-left: 0px; margin-bottom: 5px; display: block;"><span style="display: block;"><br><span style="font-size: 10pt; display: inline-block; -ms-word-wrap: normal;"><div><font size="3">Robert Chartrand</font></div>
<div>Circulation Supervisor</div>
<div>East Lansing Public Library</div>
<div>517-351-2420 (Library)</div>
<div>517-319-6943 (Office)</div></span></span></span><span style="margin-bottom: 5px; display: block;"> </span></div><BR>
<!--StartFragment-->
<hr>
<p>
East Lansing e-news is just a click away. Sign up to receive East
Lansing's Dialog e-newsletter and other e-publications. Just visit
http://www.cityofeastlansing.com/news today!
</p>
<!--EndFragment-->
</BODY></HTML>