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<p class=MsoNormal><font size=4 color=black face=Arial><span style='font-size:
14.0pt;font-family:Arial;color:black'>Great question. I’d like to know
the answers.<o:p></o:p></span></font></p>

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<p class=MsoNormal style='margin:0in;margin-bottom:.0001pt'><b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma;font-weight:bold'>From:</span></font></b><font
size=2 face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'>
michlib-l-bounces@mail2.mcls.org [mailto:michlib-l-bounces@mail2.mcls.org] <b><span
style='font-weight:bold'>On Behalf Of </span></b>Robert Chartrand<br>
<b><span style='font-weight:bold'>Sent:</span></b> Monday, November 03, 2014
9:51 AM<br>
<b><span style='font-weight:bold'>To:</span></b> michlib-l@mcls.org<br>
<b><span style='font-weight:bold'>Subject:</span></b> [Michlib-l] Sending
Patrons to Collections</span></font><o:p></o:p></p>

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12.0pt'><o:p> </o:p></span></font></p>

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id="GroupWiseSection_1415029742000_rchartr@cityofeastlansing.com_DB74A0200C150000B7CA7492B4F90DD1_">

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<p class=MsoNormal style='margin:0in;margin-bottom:.0001pt'><font size=2
face="Segoe UI"><span style='font-size:10.0pt;font-family:"Segoe UI"'>Hello
Everyone,<o:p></o:p></span></font></p>

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face="Segoe UI"><span style='font-size:10.0pt;font-family:"Segoe UI"'> <o:p></o:p></span></font></p>

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<p class=MsoNormal style='margin:0in;margin-bottom:.0001pt'><font size=2
face="Segoe UI"><span style='font-size:10.0pt;font-family:"Segoe UI"'>Quick
question: what are your library's policies on sending patrons to a collection
agency? How many fines must they owe and for what length of time? Do they only
get sent when they have items checked out? That sort of thing.<o:p></o:p></span></font></p>

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<p class=MsoNormal style='margin:0in;margin-bottom:.0001pt'><font size=2
face="Segoe UI"><span style='font-size:10.0pt;font-family:"Segoe UI"'>Thank you
in advance!<o:p></o:p></span></font></p>

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<p class=MsoNormal style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:
2.5pt;margin-left:0in'><font size=3 face="Segoe UI"><span style='font-size:
12.0pt;font-family:"Segoe UI"'>Robert Chartrand</span></font><font size=2
face="Segoe UI"><span style='font-size:10.0pt;font-family:"Segoe UI"'><o:p></o:p></span></font></p>

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10.0pt;font-family:"Segoe UI"'>Circulation Supervisor<o:p></o:p></span></font></p>

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<p class=MsoNormal style='mso-margin-top-alt:0in;margin-right:0in;margin-bottom:
2.5pt;margin-left:0in'><st1:City w:st="on"><st1:place w:st="on"><font size=2
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  Lansing</span></font></st1:place></st1:City><font size=2 face="Segoe UI"><span
style='font-size:10.0pt;font-family:"Segoe UI"'> Public Library<o:p></o:p></span></font></p>

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2.5pt;margin-left:0in'><font size=2 face="Segoe UI"><span style='font-size:
10.0pt;font-family:"Segoe UI"'>517-351-2420 (Library)<o:p></o:p></span></font></p>

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