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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal>Hello everyone.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal> My Board has asked me to try to locate a ‘consultant’ who can take a look at our operational staffing needs from a standpoint of use of volunteers vs paid staff at the circulation desk. We currently use only volunteers to staff our circulation desk, and that is becoming increasingly difficult because not only because of the technical aspects of the service, but with the detailed knowledge required. So I am proposing an additional paid staff person who would be called a Circulation Clerk. The Board wonders if there is such a consultant who could outline the merits/benefits of having a paid staff, not replacing the volunteers, but rather supervising them, while being the primary contact with our patrons at the front desk.<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Does anyone know of such an animal out there?<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Appreciate your insights. . <o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span style='font-size:14.0pt;font-family:"Berlin Sans FB","sans-serif"'>Sylvia Merz, Director <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:14.0pt;font-family:"Berlin Sans FB","sans-serif"'>Leland Township Library <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:14.0pt;font-family:"Berlin Sans FB","sans-serif"'>203 E. Cedar St., P.O. Box 736 <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:14.0pt;font-family:"Berlin Sans FB","sans-serif"'>Leland, MI 49654-0736<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:14.0pt;font-family:"Berlin Sans FB","sans-serif"'>PH: 231-256-9152 FAX: 231-256-8847<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:14.0pt;font-family:"Berlin Sans FB","sans-serif"'>Monday, Tuesday, Thursday, & Friday — 10 to 5 Wednesday—10 to 6 Saturday—10 to 2<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:14.0pt;font-family:"Berlin Sans FB","sans-serif"'><a href="http://www.lelandtownshiplibrary.michlibrary.org/">www.lelandtownshiplibrary.michlibrary.org</a> <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:14.0pt;font-family:"Berlin Sans FB","sans-serif"'><img border=0 width=138 height=132 id="Picture_x0020_1" src="cid:image001.jpg@01CFDD82.7E6CCBE0" alt="cid:image001.jpg@01CE99C7.13A1DE40"></span><span style='font-size:14.0pt'><o:p></o:p></span></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><o:p> </o:p></p></div></body></html>