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<p class="MsoNormal"><span style="font-family:"Tahoma","sans-serif"">We have a few newly certified QSAC libraries to congratulate.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma","sans-serif""><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma","sans-serif";background:white">Enhanced Level<o:p></o:p></span></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l1 level1 lfo2"><![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">       
</span></span></span><![endif]><span style="font-family:"Tahoma","sans-serif";background:white">Dorr Township Library – Natalie Bazan, Director,
<a href="http://www.dorrlibrary.michlibrary.org/"><span style="color:windowtext">http://www.dorrlibrary.michlibrary.org/</span></a>
<o:p></o:p></span></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l1 level1 lfo2"><![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">       
</span></span></span><![endif]><span style="font-family:"Tahoma","sans-serif";background:white">Alcona County Library – Carol Luck, Director,
<a href="http://library.alcona.lib.mi.us/"><span style="color:windowtext">http://library.alcona.lib.mi.us/</span></a>
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma","sans-serif";background:white"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma","sans-serif";background:white">Essential Level<o:p></o:p></span></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l0 level1 lfo4"><![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">       
</span></span></span><![endif]><span style="font-family:"Tahoma","sans-serif";background:white">Bay County Library System - Thomas Birch, Director,
<a href="http://www.baycountylibrary.org/"><span style="color:windowtext">http://www.baycountylibrary.org/</span></a>
<o:p></o:p></span></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l0 level1 lfo4"><![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">       
</span></span></span><![endif]><span style="font-family:"Tahoma","sans-serif";background:white">Schoolcraft Community Library – Bobbie Truesdell,
<a href="http://www.schoolcraftlibrary.org/"><span style="color:windowtext">http://www.schoolcraftlibrary.org/</span></a>
<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.25in"><span style="font-family:"Tahoma","sans-serif";background:white"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma","sans-serif";background:white">If you would like to learn more about the Library of Michigan’s Quality Services Audit Checklist, QSAC, program, visit
<a href="http://www.michigan.gov/qsac"><span style="color:windowtext">www.michigan.gov/qsac</span></a> where you can find  <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma","sans-serif";background:white">information on how to submit a QSAC application as well as other resources to help your library achieve the measures outlined in each level of service.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma","sans-serif";background:white"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma","sans-serif";background:white">QSAC measures AND certifications are on a three-year update and renewal schedule to ensure the measures and libraries stay on top of quality service. The Library of Michigan
 works with volunteer librarians every three years to revise the measures based on participating libraries' experiences and new trends in library services, programs and technology. It is our goal that QSAC measures will continue to provide direction and support
 for libraries as they look to both improve their services and justify their services to funders.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma","sans-serif";background:white"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma","sans-serif";background:white">Call with any questions about the program or register for a free informational webinar to learn more about the program. QSAC webinars are scheduled for September 8 and December
 5 this year. Register online at <a href="http://www.solutionwhere.com/lom/cw/CourseByAlpha.asp">
<span style="color:windowtext">http://www.solutionwhere.com/lom/cw/CourseByAlpha.asp</span></a>
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma","sans-serif";background:white"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma","sans-serif";background:white">Shannon<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma","sans-serif";color:#333333;background:white"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt">~~~~~~~~~~~~~~~~~~~~~~~~~~~~~<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt">Shannon D. White<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt">Continuing Education Coordinator<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt">Library of Michigan<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt">702 West Kalamazoo, P.O. Box 30007, Lansing, MI 48909-7507<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt">Ph: 517-373-9489; Fax: 517-373-5700<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt">Toll free:  877-479-0021<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt"><a href="mailto:whites29@michigan.gov">whites29@michigan.gov</a>
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt"><a href="http://michigan.gov/libraryofmichigan">http://michigan.gov/libraryofmichigan</a></span><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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