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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Good news if you have to cancel!<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>From:</span></b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'> Reservations [mailto:reservations@grandhotel.com] <br><b>Sent:</b> Monday, April 28, 2014 2:12 PM<br><b>To:</b> Melissa Huisman<br><b>Subject:</b> Re: Information Regarding Your Upcoming Reservation - Early Opening Transportation<o:p></o:p></span></p><p class=MsoNormal><o:p> </o:p></p><div><p class=MsoNormal>Hello Ms. Huisman, <o:p></o:p></p><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>We are operating with a modified cancellation policy at this time due to weather. For guests arriving now through the first week in May you may reschedule or cancel with no penalty. <o:p></o:p></p></div></div><div><p class=MsoNormal><br clear=all><o:p></o:p></p><div><div><p class=MsoNormal>Reservations Department<o:p></o:p></p><div><p class=MsoNormal>Grand Hotel<o:p></o:p></p></div><div><p class=MsoNormal>Mackinac Island, MI 49757<o:p></o:p></p></div><div><p class=MsoNormal><img id="_x0000_i1025" src="http://i134.photobucket.com/albums/q107/tlckellie/GH_LOGO_Email_FINAL.png"><o:p></o:p></p></div></div></div><p class=MsoNormal style='margin-bottom:12.0pt'><o:p> </o:p></p><div><p class=MsoNormal>On Mon, Apr 28, 2014 at 1:12 PM, Melissa Huisman <<a href="mailto:hudmh@llcoop.org" target="_blank">hudmh@llcoop.org</a>> wrote:<o:p></o:p></p><blockquote style='border:none;border-left:solid #CCCCCC 1.0pt;padding:0in 0in 0in 6.0pt;margin-left:4.8pt;margin-right:0in'><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>What’s the cancellation policy?</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'> </span><o:p></o:p></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in'><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>From:</span></b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif"'> Grand Hotel Reservations [mailto:<a href="mailto:reservations@grandhotel.com" target="_blank">reservations@grandhotel.com</a>] <br><b>Sent:</b> Sunday, April 27, 2014 4:09 PM<br><b>To:</b> <a href="mailto:HUDMH@LLCOOP.ORG" target="_blank">HUDMH@LLCOOP.ORG</a><br><b>Subject:</b> Information Regarding Your Upcoming Reservation - Early Opening Transportation</span><o:p></o:p></p></div></div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><div align=center><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width=600 style='width:6.25in'><tr><td style='padding:0in 0in 0in 0in'><p class=MsoNormal align=center style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;text-align:center'><span style='font-size:7.5pt;font-family:"Verdana","sans-serif";color:#666666'>If you're having trouble viewing this email, <a href="http://tracking.travelclick.com/dm?id=BFA95C70CEA7A68E7EA82F18678FB0402F8AC8FAD6D0BE7C" target="_blank"><span style='color:#666666'>click here</span></a> to view it in your browser.</span><o:p></o:p></p></td></tr><tr><td style='padding:0in 0in 0in 0in'><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><img border=0 width=600 height=205 id="_x0000_i1026" src="http://www.grandhotel.com/mailings/images/header2.jpg" alt="Grand Hotel"><o:p></o:p></p></td></tr><tr><td style='padding:0in 0in 0in 0in'><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></td></tr><tr><td style='padding:0in 0in 0in 0in'><p class=MsoNormal align=center style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;text-align:center'><span style='font-size:18.0pt;color:#666666'>Early Opening Transportation</span><o:p></o:p></p></td></tr><tr><td style='padding:0in 0in 0in 0in'><p class=MsoNormal align=center style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;text-align:center'><img border=0 width=417 height=33 id="_x0000_i1027" src="http://www.grandhotel.com/mailings/images/dingbat.gif"><o:p></o:p></p></td></tr><tr><td style='padding:0in 0in 0in 0in'><p class=MsoNormal align=center style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;text-align:center'><a href="http://www.grandhotel.com" target="_blank"><span style='text-decoration:none'><img border=0 id="_x0000_i1028" src="http://media.travelclick.com/travelclick_GrandHotel_MackinacIsland/promos/aerial_hotel_view.jpg" alt="Grand Hotel"></span></a><o:p></o:p></p></td></tr></table></div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><div align=center><table class=MsoNormalTable border=0 cellspacing=8 cellpadding=0 width=600 style='width:6.25in'><tr><td width=100 style='width:75.0pt;padding:0in 0in 0in 0in'><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></td><td width=400 style='width:300.0pt;padding:0in 0in 0in 0in'><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></td><td width=100 style='width:75.0pt;padding:0in 0in 0in 0in'><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></td></tr><tr><td width=100 style='width:75.0pt;padding:0in 0in 0in 0in'><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></td><td width=400 style='width:300.0pt;padding:0in 0in 0in 0in'><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;text-align:justify'><span style='color:dimgray'>Dear Guest,</span><br> <o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;text-align:justify'><span style='color:dimgray'>We are writing to inform you that the ice conditions in the Straits of Mackinac have improved and limited ferry service to Mackinac Island will be available on your arrival date. Service from <strong>St. Ignace to Mackinac Island </strong>will begin Tuesday, April 29th with our ferry partner, <strong><a href="http://tracking.travelclick.com/t?r=2712&c=2536553&l=208429&ctl=35C54E9:BFA95C70CEA7A68E7EA82F18678FB0402F8AC8FAD6D0BE7C&" target="_blank"><span style='color:#666666;text-decoration:none'>Shepler's Ferry</span></a></strong>. Before your arrival please check with them for passenger schedules by going to their <strong><a href="http://tracking.travelclick.com/t?r=2712&c=2536553&l=208429&ctl=35C54E9:BFA95C70CEA7A68E7EA82F18678FB0402F8AC8FAD6D0BE7C&" target="_blank"><span style='color:#666666;text-decoration:none'>website</span></a></strong> or <strong><a href="http://tracking.travelclick.com/t?r=2712&c=2536553&l=208429&ctl=35C54EA:BFA95C70CEA7A68E7EA82F18678FB0402F8AC8FAD6D0BE7C&" target="_blank"><span style='color:#666666;text-decoration:none'>Facebook page</span></a></strong>. Departure times vary by day and are on a first come, first serve basis. </span><o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;text-align:justify'> <o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;text-align:justify'><span style='color:dimgray'>Alternative air transportation can be arranged with <strong><a href="http://tracking.travelclick.com/t?r=2712&c=2536553&l=208429&ctl=35C54EB:BFA95C70CEA7A68E7EA82F18678FB0402F8AC8FAD6D0BE7C&" target="_blank"><span style='color:#666666;text-decoration:none'>Great Lakes Air</span></a></strong> flying from<strong> St. Ignace to Mackinac Island</strong>. Information regarding flights and rates can be found on their <strong><a href="http://tracking.travelclick.com/t?r=2712&c=2536553&l=208429&ctl=35C54EB:BFA95C70CEA7A68E7EA82F18678FB0402F8AC8FAD6D0BE7C&" target="_blank"><span style='color:#666666;text-decoration:none'>website</span></a></strong> or by calling <a href="tel:%28906%29643-7165" target="_blank">(906)643-7165</a>.</span><o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;text-align:justify'> <o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;text-align:justify'><span style='color:dimgray'>Grand Hotel will have staff at both airport and ferry locations to assist with your arrival and departure. Taxi transportation will be available from the Mackinac Island Airport.</span><o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;text-align:justify'> <o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;text-align:justify'><span style='color:dimgray'>We look forward to seeing you at America's Summer Place. We hope you enjoy your stay.</span><o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;text-align:justify'> <o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;text-align:justify'><span style='color:dimgray'>Thank you,</span><o:p></o:p></p></div></td><td width=100 style='width:75.0pt;padding:0in 0in 0in 0in'><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></td></tr><tr><td width=100 style='width:75.0pt;padding:0in 0in 0in 0in'><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></td><td width=400 style='width:300.0pt;padding:0in 0in 0in 0in'><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='color:dimgray'>Grand Hotel Reservations</span><o:p></o:p></p></td><td width=100 style='width:75.0pt;padding:0in 0in 0in 0in'><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></td></tr><tr><td width=100 style='width:75.0pt;padding:0in 0in 0in 0in'><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></td><td width=400 style='width:300.0pt;padding:0in 0in 0in 0in'></td><td width=100 style='width:75.0pt;padding:0in 0in 0in 0in'><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></td></tr></table></div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><div align=center><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width=600 style='width:6.25in'><tr><td style='padding:0in 0in 0in 0in'><p class=MsoNormal align=center style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;text-align:center'> <o:p></o:p></p></td></tr><tr><td style='padding:0in 0in 0in 0in'><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><img border=0 width=600 height=89 id="_x0000_i1029" src="http://www.grandhotel.com/mailings/images/footer-banner.jpg" alt="Grand Hotel"><o:p></o:p></p></td></tr></table></div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><div align=center><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width=600 style='width:6.25in'><tr><td width=100 style='width:75.0pt;padding:0in 0in 0in 0in'><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></td><td width=400 style='width:300.0pt;padding:0in 0in 0in 0in'><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:9.0pt;color:#666666'><a href="http://tracking.travelclick.com/bin/ftaf?id=BFA95C70CEA7A68E7EA82F18678FB0402F8AC8FAD6D0BE7C" target="_blank"><span style='color:#666666'>Forward to Friend</span></a> | <a href="http://tracking.travelclick.com/u?id=BFA95C70CEA7A68E7EA82F18678FB0402F8AC8FAD6D0BE7C&global=true" target="_blank"><span style='color:#666666'>Unsubscribe</span></a><br>This email was sent to <a href="mailto:HUDMH@LLCOOP.ORG" target="_blank">HUDMH@LLCOOP.ORG</a><br>by Grand Hotel - P.O. Box 286 · Mackinac Island, Michigan 49757</span><o:p></o:p></p></td><td width=100 style='width:75.0pt;padding:0in 0in 0in 0in'><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></td></tr></table></div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><img border=0 width=1 height=1 id="_x0000_i1030" src="http://tracking.travelclick.com/t?c=2536553&r=2712&l=208429&t=10&e=BFA95C70CEA7A68E7EA82F18678FB0402F8AC8FAD6D0BE7C"><o:p></o:p></p></div></div></blockquote></div><p class=MsoNormal><o:p> </o:p></p></div></div></body></html>