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</o:shapelayout></xml><![endif]--></head><body lang=EN-US link=blue vlink=purple><div class=WordSection1><p class=MsoNormal>Hi all,<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>We’re having a major issue at our library with unreturned materials and collecting fines from patrons. At the moment, we’re just making phone calls and sending letters to patrons, which obviously aren’t the most effective options at getting our books or our money back. Does anyone here recommend some relatively inexpensive solutions to this problem?<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>Thank you for your time,<o:p></o:p></p><p class=MsoNormal>Allison Ferguson<o:p></o:p></p><p class=MsoNormal>Director<o:p></o:p></p><p class=MsoNormal>Lyons Township District Library<o:p></o:p></p><p class=MsoNormal>(989) 855-3414<o:p></o:p></p><p class=MsoNormal>lyonslib@hotmail.com<o:p></o:p></p></div></body></html>