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<span style="font-weight: normal;"><font size="3">This is from the Public Library Data report </font></span><a href="http://publiclibrariesonline.org/2012/12/the-public-library-data-service-2012-statistical-report-characteristics-and-trends/" style="font-size: 10pt;">http://publiclibrariesonline.org/2012/12/the-public-library-data-service-2012-statistical-report-characteristics-and-trends/</a></h2>
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Selected Library Metrics by Population</h2>
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Figures 5-9 provide a visualization of several library measures reported as a percentage of population of legal service area.</p>
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<a href="http://publiclibrariesonline.org/wp-content/uploads/2012/12/51n6_reid_fig5.jpg" style="outline: 0px; color: rgb(234, 85, 85); -webkit-transition: all 0.2s ease-in-out; transition: all 0.2s ease-in-out; text-decoration: none;"><img class="alignnone size-full wp-image-1525" alt="Figure 5. Average Registration as a Percent of Population" width="500" height="302" style="max-width: 100%; height: auto; border: 0px; vertical-align: middle;" title="Click to Resize" src="http://publiclibrariesonline.org/wp-content/uploads/2012/12/51n6_reid_fig5.jpg"></a></p>
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<div style="font-size:13px"><font face="Arial" style="font-family:Tahoma">Kelli Perkins</font>
<div style="font-family:Tahoma"><font face="Arial">Head of Reference Services</font></div>
<div style="font-family:Tahoma"><font face="Arial">Herrick District Library</font></div>
<div style="font-family:Tahoma"><font face="Arial">300 S River Ave, Holland MI 49423</font></div>
<div style="font-family:Tahoma"><font face="Arial">616.355.3718</font></div>
<div style="font-family:Tahoma"><font face="Arial">kperkins@herrickdl.org</font></div>
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<div style="font-size:13.600000381469727px"><i><font size="1"><b>Reading: </b></font></i><i style="font-size:13.333333015441895px; background-color:rgb(255,255,255)"><font size="1">"The Hidden Child" by Camille Lackberg</font></i></div>
<div style="font-size:13px"><font size="1"><i><b>LIstening</b>: "White Fire" by Preston & Child</i></font></div>
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<div id="divRplyFwdMsg" dir="ltr"><font face="Calibri, sans-serif" color="#000000" style="font-size:11pt"><b>From:</b> michlib-l-bounces@mail.mcls.org <michlib-l-bounces@mail.mcls.org> on behalf of Steven Smith <ssmith@ci.dearborn.mi.us><br>
<b>Sent:</b> Friday, December 13, 2013 1:51 PM<br>
<b>To:</b> michlib-l@mail.mcls.org<br>
<b>Subject:</b> [Michlib-l] Benchmarking Help Needed</font>
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<p class="MsoNormal"><span style="font-size:12.0pt; font-family:"Arial","sans-serif"">Looking for some statistical information from Class VI “city-run” libraries.  City administration has asked me to provide statistics on the percentage of Dearborn residents
 that have library cards.  That’s fairly easy and we gather that information each fiscal year.  However, they want me to benchmark against other Class VI libraries. 
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<p class="MsoNormal"><span style="font-size:12.0pt; font-family:"Arial","sans-serif"">If you find time in your busy day (and keep this kind of statistic), could you let me know how many of your active library cardholders are residents.  We defined “active”
 as a patron who has renewed their card within the last three years.  Currently, just over 31% of our residents have library cards.</span></p>
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<p class="MsoNormal"><span style="font-family:"Lucida Calligraphy"; color:maroon">Maryanne Bartles</span></p>
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<p class="MsoNormal"><span style="font-family:"Tahoma","sans-serif"">Dearborn Public Library</span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma","sans-serif"">Library Director</span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma","sans-serif"">16301 Michigan Avenue                          
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<p class="MsoNormal"><span style="font-family:"Tahoma","sans-serif"">Dearborn, Michigan 48126</span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma","sans-serif"">313-943-2049</span></p>
<p class="MsoNormal"><span style="font-family:"Tahoma","sans-serif""><a href="mailto:mbartles@ci.dearborn.mi.us"><span style="color:blue">mbartles@ci.dearborn.mi.us</span></a></span></p>
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