<html><body><div style="color:#000; background-color:#fff; font-family:bookman old style, new york, times, serif;font-size:12pt"><div><span>Excellent idea if you have the expertise and technology. I'm sure that it would have a beneficial effect in several respects. <br></span></div><div style="color: rgb(0, 0, 0); font-size: 16px; font-family: bookman old style,new york,times,serif; background-color: transparent; font-style: normal;"><br><span></span></div><div style="color: rgb(0, 0, 0); font-size: 16px; font-family: bookman old style,new york,times,serif; background-color: transparent; font-style: normal;"><span>For
what it's worth, I've check out damaged books (coffee spills, torn or
taped pages, etc) but I always take them to the circ desk and have a
note made that they were damaged when I checked them out. </span></div><div style="color: rgb(0, 0, 0); font-size: 16px; font-family: bookman old style,new york,times,serif; background-color: transparent; font-style: normal;"><br><span></span></div><span>Michael D. McGuire<br>Grand Rapids, MI<br>mdmcguire@yahoo.com</span><div><br></div> <div style="font-family: bookman old style, new york, times, serif; font-size: 12pt;"> <div style="font-family: times new roman, new york, times, serif; font-size: 12pt;"> <div dir="ltr"> <hr size="1"> <font face="Arial" size="2"> <b><span style="font-weight:bold;">From:</span></b> Cynthia Kleinheksel <cjkleinhe@yahoo.com><br> <b><span style="font-weight: bold;">To:</span></b> Michael McGuire <mdmcguire@yahoo.com>; "michlib-l@mail.mcls.org" <michlib-l@mail.mcls.org> <br> <b><span style="font-weight: bold;">Sent:</span></b> Tuesday, September 24, 2013 5:52 PM<br> <b><span style="font-weight:
bold;">Subject:</span></b> Re: [Michlib-l] Damaged items question<br> </font> </div> <div class="y_msg_container"><br><div id="yiv2737670783"><div><div style="color:#000;background-color:#fff;font-family:times new roman, new york, times, serif;font-size:12pt;"><div><span>Michael,</span></div><div><span></span> </div><div><span>You commented that a "digital photo could/should be made and retained" and that brought to mind that maybe a digital photo of the damage could/should be included in the original<var id="yiv2737670783yui-ie-cursor"></var> letter sent to the patron. Evidence of the damage might encourage the patron to pay more attention to the bill. It would be fairly easy to "Insert" the digitized photo into the body of the text.</span></div><div><span></span> </div><div><span>Just a thought!</span></div><div><span>Cynthia Kleinheksel</span></div><br></div></div></div><br></div> </div> </div> </div></body></html>